The Westin Ottawa - אוטווה

Suggest to live in.

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The Westin in Ottawa is THE perfect location if you plan on staying downtown Ottawa and nearby the Ottawa market. Naturaly, The Westin's rooms, lobby and all of the hotel are clean, which is caracteristic of all the Westins around the world. The staff is absolutely remarkable and the ammenities are great! The Shoreline Seafood and Steak restaurant located in the hotel is very, very good! But what makes The Westin so special is that it's close to virtually everything great Ottawa has to offer! The hotel is linked with the Rideau Centre (Ottawa's preferred shopping mall) and the Ottawa Convention Centre. I was there for business and I had to attend the convention centre. It's very practical when you don't have to take your car (and your jacket!) to attend the convention centre or to go shopping! You are also less than a 5 minute walk to the Ottawa market, where delicious and various types of restaurants, lounges and bars are awaiting you. Of course, you must expect to pay a premium for your hotel room because of the great location of the hotel. However, the premium you pay for your stay will compensate for the money you would normally spend transiting in the city by cab or by bus. In other words, you can save money staying at other hotels, but you would be spending extra money to travel by cab or bus. I recommend The Westin to all travelers, wether it's for business or leisure!

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Noisy

My husband asked me to tag along on his business trip. The Westin was the perfect spot: adjacent to Rideau Centre, (I didn't have to wear a coat), so I could shop to my heat's delight. We had a perfectly comfortable room, cushy bed, fine linens, large shower, fine toiletries and very, very quiet - the doors close smoothly so you are not disturbed when late party-goers call it a night. Maid service was excellent, "Jenny" was always available to replenish the toiletries and the coffee filters and see that everything in the room was perfect. I would certainly recommend the Westin to anyone looking for a perfect week-end getaway.

Loved it. Period. We would go back not for Ottawa, but just to stay at the hotel again. Was there for work-related reasons, so we weren't able to fully enjoy as desired.

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Overall the hotel is very clean and the staff accomodating. The hotel restaurant/launge is very nice and service excellent. The Valet parking isn't worth it as the Rideau Centre parking is attached and there is an entrance to the hotel from the parking garage .. save yourself $10. We had a exercise room ... it came equipt with a spinning bike, exercise ball, dumb bells, yoga mat and instructional videos. They were updating the elevators so we had to use the service elevators in order to get to the lobby without having to wait. The Hotel is located walking distance to the By Ward Market, Parliment Hill, Univerisity of Ottawa and a short distance to Carleton University.

The hotel was nicely appointed - very clean, very comfortable beds. One elevator was being repaired, which made for long waits.

The beds are very comfortable and the hotel was very clean

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We have stayed at the Westin before in other cities and were surprised this one in Ottawa was not the same standard as others....self parking was a night mare to find!! The beds were comfortable and room was clean ...but something about the hotels was just not up to Westin standards...??

One of the better WESTINs that we have been in so far. Very good bed. Friendly and helpful staff. Good location if you are planning on doing more walking than driving (which is better to view the city anyways). Bit costly on the parking, but that is with every city.

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I would recommend this hotel to anyone wanting to be treated special. Had a couple of hiccups but they were great at fixing everything. One of the best hotels out there. Thanks everyone at westin, you are the friendliest people I have ever met.

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For the price we paid per night we did not get a room which justified the cost. We had a corner room which was wheelchair accessible with the result the bathroom was the most inconvenient we had ever experienced. There was no counter space at all so we had to take our toiletries in and out of the bedroom all the time. Also, for a hotel of that calibre I think they could afford to provide glass tumblers instead of plastic ones. We would never have paid the price asked for a room of that kind.

Overall, it is a very good hotel. The service was as expected for this class of hotel and nightly rates. Room was clean, spacious, and adequately decorated. The hotel restaurant/bar was quite good. I will definitely stay there again the next time I am in Ottawa.

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I paid for a premium room for 2 of my staff so they can enjoy skating on the Rideau as well as sleeping in luxury and then having breakfast at the Marche in the Rideau centre with direct access from the hotel. They throughly enjoyed their stay. Thank you Westin.

Well priced, great location, accommodating staff

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I had high expectations, I grew up in Ottawa and always admired the Westin so when it came to for me to need a hotel there for a visit it was the 1st hotel that came to mind. It is in the perfect location and my room was nice but here are a list of what detracted from my experience: - 2 of the 4 elevators did not work, the elevator was full so often had to wait 20 minutes just to get on one to leave my floor - A drunk man started banging on my door at 2am yelling and screaming - The westin is the ONLY hotel I know of that charges for internet, that is crazy! - I could not get through to room service at 10pm so I gave up and did not bother Reception was friendly and apologetic but if the Westin wants to remain a 5 star hotel, something has to change.

It is ridiculous that an expensive hotel then thinks that it can also charge for internet. It is ridiculous and offensive. Also, $50 for breakfast for two is also absurd.

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It was a good stay. although i booked a premier room asking for kingbed but it was not available! and my father forgot his medication bag in the drawer. when i called the hotel at the same day, they told me that they checked everywhere and couldn't find it!! which is weird.

Paid extra to get a full window view with King size bed. Very disappointed that bathroom only had shower only,and no tub.

Had a wonderful weekend in Ottawa last weekend. The hotel was wonderful - close to EVERYTHING and the staff were fabulous! Thank you. Will be back again!

Great hotel in good location. Bedding was phenomenal.

the hotel was absolutely beautiful. It was very clean and the room was very big. We only stayed for one night but I would definitely stay there again!!!!

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My sister & I were disappointed with the room itself. We thought the bathtub would be bigger & the room itself much nicer. However the beds were very comfortable & the nearness to the Rideau Centre was a plus. We would in all likelihood not stay at the Westin again.

Hotel was very clean and updated. Rooms have a beautiful panaramic view of the city and conveniently located to shopping and the Market. Elevators seem to run at sonic speed so there is very little wait if your located on the upper floors.

Great views. Excellent service. Right downtown. Would absolutely stay again!

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I've stayed at other Westin hotels in other parts of the world, and this one didn't seem to be at the same level. There were plastic cups in the bathroom instead of glass, plastic trash cans of different colors, no amenities such as shower caps, for instance, no slippers. Room was comfortable but bland. No free wifi. I had just come from Helsinki and Brussels at the Crowne Plaza in both cities, and both had free wifi in the rooms. Stains in the elevator carpets and some hallways, which surprised me. The location is great, convenient to all the Ottawa sights

Amazing hotel! Great service from their exceptional staff. Clean room with a perfect view of Parliament, which was excellent for the fireworks, and a huge bed! Minor critique: pillows are uncomfortable and the renovated suite don't have a bath tub, which made it difficult to bath our baby.

An excellent hotel!

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To keep this short and sweet, our stay at your hotels was not pleasant. We had blood on our sheets, hair in our coffee's in the morning and also had stains on our towels! we did receive water and chocolates as a thank you, but they also spelled our name wrong on the apology card. I will not return to your hotel or give a good review to anyone who asks me about the hotel.

Very nice hotel...but not overly impressed. Expecting more based on the review. Will try Fairmont next time

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