ROYAL INN EXPRESS BY MASTER HO - Winchester

אורח זה לא כתב תגובה.

THE ROOMS AND HALLS SMELLED REALLY MUSTY. THE POOLS, BOTH INDOOR AND OUT WERE BOTH CLOSED, AND NO ONE TOLD US BEFORE I BOOKED THE ROOMS. IN THE LATER EVENING, WE WERE SITTING IN OUR ROOM AND LOOKED OVER AND SEEN A MAN IN AN OPEN WINDOW, (THE ROOM WAS DARK), NO LIGHTS ON, LOOKIN ACROSS THE POOL INTO OUR ROOM, THE ROOM WAS UNOCCUPIED SO IT HAD TO BE SOMEONE ON STAFF...I WAS VERY DISSIPOINTED.

We got in at 1am and left at about 9:30am. The beds were comfortable and the place was clean. It was a little difficult to get to because of construction or whatever was going on there.

I was called a man when I first walked in by the assistant owner--quite obvious I was not of that gender! Was informed he wasn't sure I had a reservation-which I did have. Gripped about hotel.com during entire check-in. Our room was extremely hot--took 2 days to cool off adequately--a/c unit was falling apart. Outlet in room was not attached to the wall. Room not cleaned adequately before our arrival--old cigarette butts found on floor. Mold on ceiling of bathroom shower area--no stoppers for sink or bath tub. No remote for tv. Swimming pool was very enjoyable and clean. The cleaning lady that was assigned to our room during our stay was very nice and helpful--she should get a raise!! Will not stay there again--will pick one of the other motels that are situated in same area--have stayed in both before and they were exceptional!! Only reason I stayed at this motel--no rooms available at other motels!!