Hilton Pasadena - פסדינה

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We thoroughly enjoyed our stay. Would definitely return!

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We decided at the last minute to have a "stay-cation" and booked our room the day of... It was a great choice! The location was fabulous. Our room was very nice! We walked around Old Town and went to the Huntington Library the next day! I would stay at the Hilton again if I had the chance. Ps. Try Gale's for dinner. Great Italian!

perfect.

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Good location, walkable to area restaurants and shops, convenient access to surrounding area

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It was night night, it suited my needs.

The only problem was with housekeeping. I know for sure I left something behind on a table. They said they couldn't find it.

The hotel was nice, staff friendly and room clean overall. I've stayed several times, however some rooms are nicer than others. I purchased a bed with a king but was disappointed to find out at check in they only had double bed rooms available. The staff has been very accommodating to my needs during each stay.

Well... my first try didn[t make it past the censors. Room Service sundae was supposed to be priced at a premium.... its room service, right? WELL - McDonalds does a better sundae at 15% of the cost. I would have been happy with a premium sundae at a premium price. Hotel's wifi became my daughters home page - and because there was free internet in the lobby, she didnt' read the fine print when the access on her phone - which she would have had in or out of this hotel - said Welcome to Hilton! They charged us for two days use of their wifi.... because we failed to win the gotcha game on wifi..... and we have waited a week for an answer to our email complaint.

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Had a great stay at Hilton Pasadena. Very comfortable beds and accommodating staff. Outside pool and hot tub were excellent. Location is just a block from Paseo Colorado mall and a short walk to other shopping and restaurants on Colorado.

The hotel itself was nice. It was convenient for us because my husband and I were attending a wedding in Pasadena and we got a good deal. But when we pulled up we waited for a valet or bell hop to greet us and the valet just stood behind his little desk and ignored us. So we started unpacking all of our bags and garment bags and carried them in ourselves (not that we can't, I just expected more from a Hilton). Inside at check-in they finally realized we were carrying our own stuff and a bell hop came to help us out. I think it was one of the managers who noticed, and he really wanted to make sure we were taken care of from that point on. The room was nice, and we weren't able to stay long so I got no information about any other amenities. Just not a real welcoming experience upon arrival.

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The hotel was very nice and conveniently located. The room was very well clean. The overnight parking fees seemed a bit expensive, but I guess that's unavoidable. It would have been nice to have a sign that shows where the self-parking garage is located.

did not know parking was extra, would have made another booking. also fridge broken in room.

ok...i guess

We just had a family getaway the location was great, good restaurants nearby friendly staff!!!

The hotel lobby is nice, but my room was dirty and smelled like moldy smoke. I was only there for a quick night as I had an interview the next day, and I was woken up early in the morning due to a neighbors conversation, the walls were paper thin and I could hear every word. Thus, I was exhausted and unwell for a very important day.

The hotel is clean and professionally staffed. The shuttle van is a great plus and allows you to enjoy the local restaurants without worrying about driving and parking.

Good value but room could be updated.

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parking is too expensive,$18 per day!

Very convenient location. Nice hotel. Courteous staff. Nicely appointed room. Buffet continental breakfast was a great value. Many guests were enjoying the pool but I didn't come with a swimsuit.

It Was Awesome! Super Quick Check In, And Super Easy Check-Out

The room was very small and old. You should know that there is extra charge for parking - $18.00 (self) & $21.00 (valet) + tip$. Refrigerator was locked and that is another $10.00 per night. I paid around $120.00 per night but it was more like $50.00 motel room.

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overall, the stay was satisfactory. room was clean and comfortable but had very few electrical outlets. The rate was good, but when you tack on the parking fee and internet fee, suddenly it wasn't such a great value anymore. The hotel restaurant was also a bit pricey. $15 for an omelette is a bit excessive in my opinion unless it's the best omelette you ever had, and it wasn't. Staff was great though, very friendly and helpful.

Worst Customer Service Ever!

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Great Stay.

Front desk attendants very friendly and helpful. Dated AC/Heating unit noisy. No wash cloths in bathroom. Room quiet and clean. Great cable TV selection. Lobby construction noise on Sunday morning annoying.

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Great location, very clean room & public areas, and a fantastic staff! Over the last few years I have stayed at dozens of Hilton properties from Hilton Times Square to Hilton Hawaiian Village, and the staff here is the best of the best. I can't wait to go back!