Holiday Inn Hyannis - היאניס

I thought that the staff was very polite and that my stay was exceptionally comfortable.

It was very nice! Desk staff were very accomodating. Room was clean and bed comfortable. Pool was clean and easy access. Bar gave good service for evening drinks. We had breakfast omlets in the restaurant which were great! The Olive Garden is within walking distance on the same side of the road & ordered a delicious pizza for a late lunch.

A great stay in a very nice hotel!!

perfect location for bouncing around hyannis and yarmouth, hotel is quick and clean! only thing i can complain is we were next to one of the exits and could hear both inside and outside doors slamming not that they were being slammed but the way the doors closed they shut hard and echo down the hallway, staff was 100% accurate on everything i asked and take the olive garden right next door

Not good food service or availability but comfortable

Hotel could use some new carpeting. It was otherwise an excellent stay.

Had a wonderful stay...the facility itself is quite old but maintained well. Staff is friendly and very helpful.

We picked the HI over another hotel closer to the Upper Cape because this hotel looked nicer. The room was nice but the hallways looked a little run-down (worn carpeting, dimly-lit). The bar was surprising nice and offered food as well as drink. The beds were the deal-killer--sagging with virtually no support. And while there is nothing scenic about the surrounding area, it does offer a good starting point to anywhere in the Hyannis area and easy access to the main route to the rest of the cape.

There is a certain level of quality that was expected in a HI. They were below that. I can say the bed was comfortable, but the staff were indifferent, the keys did not work consistently, the buffett was not great, the room was very small and the layout of it was strange-- hard to get to closets. We had a room with two doubles that were barely bigger than a single. Location was good and so was the parking. I'll go somewhere else next time. I can get more value for the money elsewhere.

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Hotel is a dump compared to the Marriott courtyard just down the road.

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When we first arrived, the exterior of the hotel didn't look like the pictures online, however once we went inside, we saw a totally different picture. The lobby and lounge are beautiful and the bathroom in our room was incredible.

Enjoyed our stay and the room was very comfortable and nice. There was a maintenance man there was so nice and gave us excellent service. I can't remember his name but he was an older black gentleman that was working when we arrived. He was so very helpful so thank you to him. Service was excellent and no problems checking in. A very pleasant stay for one night. And really enjoyed our loft suite. Thank You and we will be back.

Very nice large pool area, with lifeguard on duty. Rooms are showing wear, for the cost. We had a king loft room. Two bathrooms are convenient, but one bathroom is open concept. Not good for kids. Balcony and floor in the loft move with your body weight when walking across them. Loft is cozy. Big balcony. King size bed is too soft, but bedding is nice. Two big flat screen TV's, nice. I just noticed our room was in need of several minor maintenance issues. Hotel located in nice, safe area. Close to shopping and state highway. Very friendly staff.

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Got checked in quickly. Went to room and brought up all our bags to room on upper floor far from lobby. Room key didn't work. Went down and got new key. Went back up, key still didn't work-something wrong with lock. Staff working on another lock down the hall said they would be there shortly, but waited a while and they never showed up Dragged all bags down to lobby and requested new room. Given a new room and free breakfast. Many events going on at hotel that one weekend-very busy. Went sight seeing and came back-no parking available. People were making up spots on the grass. Asked front desk person where to park and she moved her own car for us. Had a really good breakfast and a fabulous waitress in restaurant. Very nice bar and pool.

One concern: thought the price should at least include a breakfast buffet. Not even coffee or cookies or fruit available to guests!!

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loved the hot tub dowm by the pool,very roomy.Also had 2 person tub in room with fire place that was fitting for our stay.Nice staff at front desk and helpful.Cleaning help doesn't understand english well,little barrier with communication.Had a nice time while on a 5 night stay.Breakfast in hotel could use a little tweeking however.Very clean..

The overall experience was ok. The employees at check in did not spend any time telling us about what the hotel had to offer. The room was cramped and the floors were stained. Housekeeping did do a great job making the beds and replenishing the towels and shower products.

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This was a lovely hotel. Rooms of a very high standard with everything we needed. Really enjoyed our stay here Easy check in, staff friendly, comfortable clean room that was impecably decorated, good breakfast facility offered, swimming pool good size but little cold, Carpet in hallways could do with being replaced at they look a bit old and threadbare

The overall service is good. But I surprise the room doesn't have refrigerator. And also the room is very small.

We paid in advance using Hotels.com and now find the Holiday Inn has charged an additional $40.00 for unknown incidentals!

I was unable to access the wifi from my room I started walking to the fromt desk when I saw an obvious computer person (carrying an open laptop and wearing headphones). I told him I was having trouble and he referred me to the front desk. At the fromt desk I was given a letter to guests explaining that the wifi was being upgraded. There was no date on the letter. I waited ntil the morning and returned to the front desk. I neededd to go back and bring my IPAD to the front desk. As I approached the desk, I tried again and it worked. The location of my room was the problem, this was my first occasion to try wifi away from home. Someone should have told me to try another location.

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The hotel is right on Route 132. We liked being near all the stores and restaurants, so we spent less gas.

Great value for the money!

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The hotel smelled musty ~ altho in all fairness to the hotel, Cape Cod is a fairly humid place. All in all, I thought the hotel was adequate but nothing special.

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Excellent location. Very central on Cape Cod. Hotel was recently upgraded with modern fixtures and bathrooms. We received a free upgrade to a two-story suite and upon learning that this was our honeymoon, they added a bottle of wine to the room. Very nice indeed.

Adequate hotel. Shower drain slow, but room clean, and staff friendly.

This hotel offered a typically 'ok' experience - nice facilities and with variable service and rooms. We had two rooms: One was nice and clean and faced a quiet backyard; the other more noisy - from the road and the refrigerators in the hall. This room had a defective tub stopper. The hotel pool was pretty large and had a lifeguard on duty. Kids were not allowed in the hot tub. The evening meal we ordered in the bar was a disappointment - it took very long time to prepare it and when it appeared the burgers were burned black on one side. The breakfast buffet was ok. The hotel offered breakfast vouchers of USD 20 per room, not a fully included breakfast buffet (as I thought I had payed for). Nice people in the reception.

We had 5 kids and got an adjoining room so the kids had their own room. They had fun just swimming and they ate for free. The rooms were comfortable and each had a refridgerator/freezer that we stocked with Ice cream.

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Great location, facilities nicer than most Holiday Inns. Was told it used to be a Ramada. Large indoor pool with life guard. Close to ferry terminal, shopping and restaurants.

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This hotel was more than what I expected. The room was clean and very comfortable and the staff were friendly and helpful. I will recommend this hotel to others and will stay here again.

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