Holiday Inn Martinsburg - Martinsburg

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We enjoyed our stay but the hotel didn't offer breakfast like other hotels at a cheaper price. Restaurant in the hotel was not open and that was discouraging to guests.

The hotel was clean and the room was nicely furnished. The was comfortable and the service was excellent.

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I was great. Room was very nice.

I would say that your staff went the EXTRA mile for us. We will be back next year when we leave our summer place.

This was our second stay at theis property within 10 days. It offers an in-house restaurant, which we ate in on our first stay, but since there is a shopping mall about 1-mile away with a Wal*Mart and various restaurants we decided to explore it and eat there. The Holiday Inn's friendly staff are professional, accomodating and friendly. Also the hotel is within 1/2 mile of US Rte-81 and easy to locate.

I booked a room for Oct 20th stay. The hotel room itself was nice and clean. Hotel staff courteous, but when my family went to shower in the morning the water was not even room temperature. It was border line cold, in fact. Nothing makes you appreciate hot showers when you can't have one. We went to tell the front desk and they seemed less than concerned. She did apologize, so I want to make it sound like she was rude. Not having a hot shower isn't the end of the world, but when you pay that much for a room, you expect more than a clean bed.

My first reason for choosing the Holiday Inn at Martinsburg was its location. It's barely a stone's throw from Interstate Rte-81 and since we were traveling from NJ to NC it was an ideal first stop. The hotel is emaculate, the staff are all efficient, professional and very helpful. This Holiday Inn has a full service restaurant. The dinner was very good and the prices excellent. I definitely would revisit this hotel in the future.

The Holiday Inn was clean, convenient and comfortable. The on-site restaurant had a nice menu for children that included dessert, the pool was spacious, clean and convenient to rooms. The additional charge for breakfast was actually a voucher that covered the fee for 2 adults and kids eat free, so well worth the price. The only inconvenience was the breakfast service did not start until 6:30 a.m. and we were trying to get an early start. For more leisure stays this would not have been an issue.

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hotel not very updated located in good area food close by and some shopping. Was clean and staff very helpful

The bed was so hard that I contemplated putting the pillow on the floor to see if that would be softer. Other than that, the hotel was good. Nice swimming pool and fitness center. I just wouldn't stay there again, as I need to be able to get some sleep.

HOTEL ROOM FLOOR COULD HAVE BEEN CLEANER...CARPET NEEDED SHAMPOOING.

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Stayed at this modern hotel right off the highway in Martinsburg for one night. We chose this hotel because it was one of the few in the area that would allow you to bring a pet. This hotel was exceptionally clean and well managed. The grounds and the property was very well maintained and the rooms were spatious and tidy. The pool was clean and busy, but nice. There was an outdoor sitting area and a decent exercise room. Absolutely no issues at all. The breakfast addition is well worth it as well and the wait staff in the restauant were very friendly an attentive. Great beds and pillows too!

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Hotel was nice but Martinsburg WV is not a particular nice place

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Very satified with everything.

very nice hotel--enjoyed our stay

The hotel was fine. My problem was the fact that there were students on a trip that were running in the halls slamming doors much of a night. Certainly did NOT get a decent night's sleep!

Everything was great until the smell off goat cheese and hairy christner music was blaring!!

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The restaurant was terrible/

reserved room on line for 4 adults 2 teens they gave us a room with a queen bed and a pull out couch then they brought in 2 cots no room to walk through room very uncomfortable front desk really showed no concern.

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Nice, big hotel conveniently located about a mile from I-81. Quiet although fairly full of guests. Good restaurant, reasonably priced, and free breakfast. Nice indoor pool is fun for the kids although very loud accoustics and pool furniture needed. One minor thing - mattress was too soft for me. Helpful staff. Very pleased with stay.

Such a nice hotel!!! People were very nice rooms were great! No complaints here!!!

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Although your room has a microw & frig, you also have a inexpensive, family friendly restaurant in the hotel. If that's not what you want there are several popular restaurants nearby (Outback, Applebee). Finally the mall is nearby too. The movie theater is closeby as well. The room is neat, clean & great pillows! Really enjoyed my stay

We were extremely happy with our accomendations. Although we arrived abit early we were able to check in and the man at the front desk was extremely friendly and kind to us and didn't act like we shouldn't have been so early. We enjoyed the use of the great indoor pool. We asked for a roll away bed as well and the girl who delivered it was very friendly. We would definitely stay there again and highly recommend it to other travellers. We have nothing but praise for this stay.

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The hotel is located near Martinsburg Mall, restaurants, and other retails stores. It is also close to Harper's Ferry, Charles Town, and if you like you can go to Hagerstown Prime Outlets. My boyfriend and I loved the location and the hotel was more very clean. I definitely recommend this hotel if traveling in the area.

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wonderful wish the restaurant was closer to home

I was very pleased with the quality of this hotel. The food in the restaurant was good but make reservations as they are often busy. The bed was very comfortable and the 'pillow menu' was a nice touch. Indoor pool was really nice! I would definitely stay there again.