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"Flat Creek Inn in Hayward-"
חוות דעת אורח של Hotels.com מתאריך 11 אוקטובר, 2011
There was a mix up on the room assigned to us, so that we arrived late in the evening with a pet, but without a room that allowed pets. They let us have it anyway, but it was on the second floor and not near the stairs or parking, so not as convenient with the dog as I had been led to believe it would be. The refrigerator didn't work, and when I called the desk, I was told to see if it was plugged in, which meant lifting it out of the wooden cabinet it just barely fit into, pressing the restart button, etc. No big deal, but it required sitting on the floor and my husband's longer arms to do it, and I thought the desk should have sent someone up to do it for us. We were told this place was nicer than another partly because we would get a cooked breakfast in the morning from their restaurant, rather than the usual continental breakfast. But apparently that had changed, and the continental breakfast was almost all sweet choices...no fresh fruit (only pre-packaged canned fruit cups), no hard boiled eggs, no whole grain anything except sweetened oatmeal, no plain dry cereals. Most people like the waffles, I know, but I do not. Also, no herbal teas, no choice of milk (skim, 2%, etc.). It was very disappointing after expecting fresh cooked eggs and whole wheat toast! The night desk lady was very sweet, but had no explanations for the room mix up or breakfast change. The cleaning person in the morning was extra friendly, and she did save the ratty little Green Bay Packers pillow I left behind, so that I was able to pick it up on our way out of town that evening! It wasn't a terrible place...it just wasn't as nice as I had been led to believe. I did very much appreciate being able to bring our dog, and the price was reasonable in comparison to others.
