The Westin Grand Frankfurt - פרנקפורט

Overall good experience. Bed was very hard. Not up to 5" standard of a Westin considering they advertise a 'Heavenly Bed" I expect a very soft pillow topper, not a quite firm matt, then they specifically advertise Heavenly.

Very lovely hotel~

overall stay at Westin was quite remarkable. i am seriously planning to visit Westin agin in a short span of time frame. My general stay was quite comfortable and was also looked after handsomely. I want to add a suggestion to your management as if was troubled with it and also quite a few of other guests were also annoyed that was the INTERNET. It is highly recommemded to add a complimentary Internet usage for the Inhouse guests along with your matchless services.

אורח זה לא כתב תגובה.

אורח זה לא כתב תגובה.

אורח זה לא כתב תגובה.

Disappointing that there were no English TV channels other than the news. Also surprised that the hotel does not offer free internet in the room. A good cable package as well as free internet in the room, should be a free service in a hotel of this standard and is the least one would expect as a guest. Overall I did not feel pampered.

Fabulous hotel 2 min walk from zeil shopping street

good all the staff good

The hotel was within walking distance of great shops, restaurants, and downtown. The rooms were clean with nice amenities and enough pillows. I was able to open my window which was a big plus, since I like having fresh air when I sleep. All in all, a great hotel and would happily return.

I always stay at this hotel whenever I am in Franfurt, it is a wonderful hotel, rooms are clean and spacious, very nice lobby and if you like chinese and Japanese food, this hotel has the best 2 restaurants in Frankfurt for Sushi and Chinese food. The location is excellent for shopping and very convenient for business. The famous Zell street is a one min walk from the hotel door and the metro station is also a one min walk. Highly recommended.

hotel is ideally located and all staff were friendly and helpful. my one criticism is apparently a critique on hotels in europe in general i am told by friends, but AC was not as good as you expect in the US and the bedding does not include top sheets, only a duvet that was way too warm. both my wife and i were intermittently too warm and too cold at night, depending on whether we had the duvet up or not. that is my only complaint, other than that a wonderful stay !!!

אורח זה לא כתב תגובה.

אורח זה לא כתב תגובה.

Great hotel. Helpful staff. Great bar/lounge.

אורח זה לא כתב תגובה.

Very nice hotel but the room I was in needed maintenance - sink drain, AC, and TV sound did not work.

אורח זה לא כתב תגובה.

Great location, facilities and all that. Just a bit noise outside sometimes.

This Hotel sits in a great part of Frankfurt near the Dom Cathedral and the Zeil shopping street which is all accessible by foot. The Westin name speaks for itself in terms of quality and luxury but it was the staff that made the difference. From the Bartenders, the Chef and the bell hops, they were all exceptional people, many of who you wnat to stay in touch with long after your visit. Highly recommend the lobby area for Dinner as well, Friday night Barbeque or Saturday night a la carte. All prepared with soul and love.

Very modern, well located, well appointed, with a very pleasant staff. Only glitch was with a WI-Fi plan called High-Speed Internet which was really very low speed. When I tried to call from my room to complain, I pressed a button on the phone called "Quick Service": no one answered!

Great location perfect service ... don't miss it

אורח זה לא כתב תגובה.

אורח זה לא כתב תגובה.

אורח זה לא כתב תגובה.

This Hotel is well located near Zeil pedestrian street, a few yards from the S train, the staff is well trained, very helpful with directions. Breakfast is pricy but well appointed buffet.

Fine hotel in good location for shopping (couldn't beat it). Mini-bar ridiculously expensive (Euros 4.50 for a bottle of water) which is tacky when so much has been paid for the room. Room lighting far too dim - not good for trying to work. Maid attempted twice to enter my room BEFORE 8am which was wholly unacceptable especially to a woman travelling alone. But front desk staff first class. Overall a good experience and I hope no one else will be disturbed so unexpectedly as I was in the morning.

Highly recommended. Great amenities, restaurants, helpful staff and great location. Now, if they can only do something about the weather....

אורח זה לא כתב תגובה.

衛生方面需要加強及服務人員的訓練,每天到了9點就有服務員來敲門，然後就開門,因為我有扣環扣住所以沒進來,大約又過了半小時又來一次,我找過了吊牌,希望他們不要每天都來敲門,我出門時再把打掃的牌子掛出來,可是找不到!之前住過的一樣是在法蘭克福STEIGENBERGER服務就非常好

毎年滞在しますが、きれいでショッピングにも便利。とてもいいホテルです。

אורח זה לא כתב תגובה.

אורח זה לא כתב תגובה.

Relativ zentral gelegen, pompöse Lobby, guter Service. In-house Restaurant gut, aber überteuert. Mein Zimmer war durchschnittlich, vergleichbar mit einem 4-Sterne-Haus.

sehr schlecht internet service!

אורח זה לא כתב תגובה.

אורח זה לא כתב תגובה.

O hotel é muito confortavel, limpo, localização boa, padrão americano. Tivemos problemas com a rede WIFi, o que causou transtornos.

אורח זה לא כתב תגובה.

One of the Best :)

Hotelets plassering var i umiddelbar nærhet av kollektiv trafikk og spisesteder. Gode treningsmuligheter på hotelet. Trivelig lobby. Det føltes som luften på rommet var noe fuktig. Jentene i resepsjonen kunne utvist mer seriøsitet.

立地がとても良く、デパートやレストラン、ブランド街、ゲーテハウスなど主な観光地がほとんど徒歩圏内にあり便利でした。　周辺も治安が良い場所で、早朝や遅い時間にも危ない目には遭いませんでした。　バスルームが狭く、トイレが一緒なのが難点でした。　日本から自分の歯ブラシを持って行きましたが、シャンプーとコンデイショナー、ボデイソープ程度しか置いてないので気をつけましょう。　朝食のビュッフェはまずまずの美味しさでした。

初めてのドイツ訪問でした。ホテルのロケーションがメトロ・ステーションに近くて便利が良く、スタッフの対応も感じが良く親切であった。次回訪問する時も再度宿泊したいホテルと思いました。

ウェスティンの定評を損なわない、一流のサービスと設備でした。ドイツ旅行において前半に１泊、後半に２泊しました。後半の２泊はエクゼクティブフロアに連泊し、エクゼクティブクラブの特典をフルに活用。朝食も充実。おやつ時簡にはシャンパンとナッツ、ドライフードを。夜には食事の前に食前酒とチーズを戴きました。また、サウナやフィットネスの設備もしっかりしたもので、毎日利用しました。ただし、サウナはドイツスタイルなので、男女一緒ですが、水着の着用は不可となっています。これらも異文化交流とわりきって、リラックス。快適でした。ホテルの直ぐ傍が歩行者天国のショッピング街なので、買い物にも至便。ゲーテハウスや観光スポットも徒歩圏内。メッセ等に参加するビジネスマンでなければ、中央駅付近のホテルよりもお薦めです。

Leute sind kool und sehr gut um zu helfen. Ruhe, die atmosphäre des Grand hotel für ein regelmassig preiz.

5つ星ですから満足するのは当たり前ですね。以前はダイレクトで予約していましたが、Hotels.comを通じても同じでした。値段は安かったと思います。

אורח זה לא כתב תגובה.

Esta foi a nossa segunda estadia no hotel e como da vez anterior ficamos muito satisfeitos com o atendimento . O hotel fica numa ótima localização , a apenas uma quadra de uma excelente area comercial lojas, restaurantes e cafés. Há também uma estação de metrô muito próxima .

Executive Club heisst leider nicht mehr Komfort: Toilettenartikel muss man dennoch extra anfordern, der Yoghurt im Executive Club war abgelaufen, Regenschirm muss man umstaendlich anfordern und unterschreiben. 15Euro extra fuer das normale Fruehstuecksbuffet statt Executive Club. Der Service war bei beiden ok. Insgesamt konnte dieses Starwood Hotel leider nicht den Erwartungen standhalten.

Strongly recommend this hotel. Had an amazing stay and it is perfectly located.