Novotel Phuket Resort - קאטו

Didn't really make a lot of use of the facilities as we were busy doing other things, but enjoyed the breakfast buffet. Rooms were nice and spacious and had a patio (although the weather wasn't really conducive to sitting outside when we went :) ). Also has a tourism desk so you could just go up and ask about tours and they would book them on your behalf and get you picked up from the hotel reception, so that was very straightforward. Would like to go back for a bit longer and actually enjoy the pool and try the Thai restaurant :)

אורח זה לא כתב תגובה.

The hotel was good and if you are looking for a beach vacation it would be ideal. Personally, I was there for diving so a different location with more restaurants in the neighborhood would have been better. That said the service was wonderful, the staff were friendly and I was amazed how well they remembered me especially during the busy Songkran festival. The only reason I would not stay again is I would prefer a quieter location away from Patong beach with more restaurants in walking distance. I would certainly consider the other Novatel or Millenniam but I don't think I would go back to Phuket, there are so many parts of Thailand I have not seen.

Very lovely!

Up on a hill. Have to take hotel shuttle to front gate. Charge extra for every little item. Local phone calls! Charge 990 baht to call a taxi to come to lobby.Can get a taxi down at front gate that will come to lobby for 600 baht. Ripoff! Rooms are very small. Staff is very nice & are not paid hardly any money. 4000 baht per month. Hotel is not close to anything. Have to take tuktuk or taxi to shopping. Hotel is way overpriced for the area. Would not stay here again

The location could not be better. Setup on the hill, it overlooks the beach and is removed from the hubbub of town. It is a 4 star - so expect that it is just that. Stairs are everywhere, no elevators, so request first floor (about 12 stairs) if that is a problem for you. Shuttle to & from entrance makes the entry hill a non-issue. Staff was great - really great - especially Kathy!! Patong itself was a total disappointment. It is dirty, filled with street hockers and certain groups have price fixed everything from tuk-tuk and taxi's, to activities. 200 baht for a 6 block ride is ridiulous. One fab resturant was Mr. Goods - great seafood at a reasonable price.

Had a great time

What a lovely hotel - excellent service, very friendly bellboys and restaurant staff. What makes me laugh is other guests complain about the hotel shuttle service is infrequent - what they mean to say is those guests are too lazy to walk to main hotel lobby via fisherman's restaurant. The Hotel is clean and friendly. Location is the hotel is excellent which is right opposite Baam Rim Pa and Jo's downstairs restaurants. Plus a short walk from excellent Thai beach shack right on the beach. The hotel has 3 pools a smack bar, plus 3 restaurants etc etc the list goes on. Make sure you take a trip north to the quiet beaches. We loved it.

Can be a little noisy from the nightlife in the downtown area, but the convenience of location outweighs this disadvantage. Hotel rooms also need updating and the breakfast buffet could have fresher foods. However, the greenery and hills are a delight to be around and the hotel staff was outstanding, very friendly and accommodating.

אורח זה לא כתב תגובה.

The hotel was nice and clean, staff were nice. Overall happy.

The service at this hotel is absolutely atrocious. They were not helpful and not friendly. The location is good and the pool is really nice, but those are the only highlights to mention. They have many staff walking/sitting around doing absolutely nothing. To give a quick example, my wife and I went to the hotel bar to get a snack the evening we first arrived after a long day of travel. There were 2 bartenders behind the bar and it was just my wife and I in the entire place. They paid no mind to us and we had to call them over to order drinks and clear away our dishes when we were done. At a 4 star hotel you would certainly expect certain things to be done without asking. At the pool there were dishes at a nearby table collecting bugs for over 2 hours - we had to walk down to find 4 staff members sitting behind the pool bar playing cards and ask them to come clear away the things.

I really appreciated that this hotel in the Patong beach area is walking distance from the Patong scene but out of the way of the mayhem enough that it still feels quiet and private still. We spent most of our time in Phuket in Panwa beach (more out of the way) but I loved getting at least a couple days in Patong. I am not into the crazy party scene so I was relieved that this hotel let me come and go with a short walk from the Patong scene as I felt up for it.

We stayed at the Novotel for 5 days. It is quite nicely located but be prepared to walk into town or pay for transport each time. The hotel shuttle service is a waste of time with it being 'full' all the time. If you are lucky, you may get a seat in 3 hours from requesting one. Fascinating seen as the shuttle taxi's stand around parked while customers are queing up for a ride into town. Also, we arrived after a long haul from SA and asked sat around for 4 hours keeping busy, although extremely tired and then asked to access the room 20 minutes before check in time to be ignored for 15 minutes and then told we had to wait for the check in time! Surely a little customer service should prevail here? We asked to be located near to the pool and reception area and was placed in the 3rd furthest block away! Very hilly with lots of walking and climbing, which was fine for us but not sure it would be for other people. One the positive side, the rooms were nice and clean, the staff always had smiles and the vibe was pleasant. We wouldn't repeat our stay here.

Novotel Phuket was a pleasant experience. The only drawback was that our room was in the first block right next to the exit date and hence the view was of the roads with a wee bit of ocean view. The other blocks would definately have rooms with far superior view. However this doesnt take away from the comfort of the rooms or the comfortable hotel. Its located on one end of patong beach (the cleaner and quieter end though) so its a 15 min walk to bangla street or a 10 min stroll to beachside eating restaurants. While it has 3 levels of swiiming pools they are a wee bit small.

Novotel is a stunning hotel, very friendly and helpful staff. The location is perfect, not to close to the busy'ness but yet close enough to enjoy. The decor and ambiance is vivacious and the hotel setting is gorgeous. An absolute must when staying in Phuket, Patong Beach.

For those that want to stay near Patong beach but don't want to be in all the hustle bustle, the Novotel is the perfect place. Staff at the resort were helpful and polite. Great views from up on the hill. Great location. Would recommend to others and would stay again.

אורח זה לא כתב תגובה.

אורח זה לא כתב תגובה.

特段にホテルが豪華とか立地が素晴らしいとかないですが、ビーチにも近く、ホテル内の三段式のプールもリラックスするには十分で、値段を考えれば、とてもリーズナブルだと思います。　ホテル従業員はとても笑顔が絶えず気持ちが良い方ばかりでした。

Dette var et fint hotell som ligger oppe i en åsside, borte fra alt mas og kjas som man ellers finner nede i sentrum. Avstandsmessig var det langt å gå for å komme til shopping/sentrum, men dette var løst ved at de hadde gratis shuttle-bus til sentrum et par ganger til dagen, veldig praktisk og greit! Dersom en ville se hva nattelivet hadde å by på senere på kvelden, var betjeningen ikke sen å be om å bestille taxi. Nydelig utsikt fra resepsjonsområdet, flotte basseng og grei service/mat i pool-baren. Buffeten på hotellets ene restaurant er IKKE å anbefale. Vi hadde store forventninger når det skulle være BBQ-aften, men kjipe wiener-pølser og spaghetti med tomatsaus svarte ikke til forventningene... Rene og fine rom, gratis wi-fi. Vær nøye med å levere inn bassenghåndkler dersom dere låner dette, og følg med på at de signerer inn håndklærne. Holdt på å måtte betale "boten" for å ikke levere dem inn, fordi basseng-gutten hadde glemt å signere i boken sin - kjedelig. Ellers et veldig flott hotel dersom man vil ha en rolig og bedagelig ferie nær Patong beach!

Ligger lite i utkanten av Patong vilket passade oss perfekt. Fina rum med riktigt bra standard och en bra frukost buffé med mycket att välja på. Vi kommer nog tillbaka!!!!

大体は満足しています。ホテル自体の環境や、食事、周辺の利便性などは。　ただ、ひとつだけ、困ったことがありました。　家族で一部屋を利用したのですが、部屋にはいきなり見えるところにコンドームが。。。。子供に気付かれないようにあわてて隠しました。　こういうのに、少しは気づかいがあってもいいのでは。

まず、プールは3つあり、リゾート感満載。　タオルの貸し出しプールスタッフは、愛想が無くて最悪だが、飲み物や食べ物あるカウンターのスタッフは良い。　チェックインのカウンターのタイ人スタッフは、いい加減でダブルベットの部屋を予約していたが、シングル二つの部屋にされる。　　只、日本人スタッフが一人だけいて、さすが親切。　　部屋は、オーシャンフロントならラッキーだが、それ以外なら古い感じで、高級リゾートホテルになれた人だと、すこし辛いかも、、、立地はパトンビーチまで、２００バーツ（５５０円くらい）なので、良いと思う。　全体論としては、タイ人スタッフがもう少し教育され、部屋がオーシャンフロントに当たれば、中々いいホテルだと思う。

여름 휴가로 5박중 2박을 머물렀는데요. 어짜피 첫날은 늦게 첵인하고 둘째날 섬투어 갔다가 시내가서 식사하고 쇼핑살짝 하고 다음날 다른 리조트로 이동이라.. 좀 저렴한 곳 묶는다고 해서 예약했네요. 정실론까지 무료 셔틀있다 해서 예약했는데, 사실 셔틀버스 이용이 쉽지는 않네요. 자주 있는게 아니고 시간도 애매해요. 조식도.. 뭐.. 그냥저냥 하네요. 조식불포함으로 갔는데, 조식가격은 저렴한 편입니다. 주요 손님들은 서양인들이 많아요. 동양인은 중국인이 조금 있고, 일본인, 한국인은 많지 않았어요. 수영장이 3개 있어서 놀기엔 괜찮았네요.

אורח זה לא כתב תגובה.

Lage des Hotels auf einem Hügel, zum einen schön weil tolle aussicht zum anderen nervig, da man entweder auf den shuttle warten muss oder zu fuss rauf und runter muss (Entfernung zum strand ca. 200 m.). Personal ausserhalb der rezeption spricht wenig bis gar nicht englisch, was es einem schwierig macht sich zu verständigen und damit immmer einen weg zur rezeption mit sich bringt. zu wenig liegen an den pools, die allerdings in 3 stufen sehr schön angelegt sind. Hauptsächlich franzosen, russen und italiener als gäste. Alle Preise im Hotel sind absolut auf europäischen niveau und 2-3 mal teurer als ausserhalb des hotels. wäre ok, wenn der service / qualität auch 2-3 mal besser wäre ist aber eher unterer durchschnitt. hotel hatte in der woche vom 29.10.11-3.11.11 eine bombendrohung erhalten was natürlich nicht gerade für entspannung gesorgt hat. letztendlich ist dann der strom ausgefallen evtl sabotage? würde das hotel nicht weiterempfehlen.

אורח זה לא כתב תגובה.

da jeg bookede fik vi oplyst at opholdet var incl. morgenmad. Det viste sig imidlertid, at det var det ikke, men Hotels.com lovede at refundere beløbet. God service. Hotellet er rigtig godt, super beligenhed, dejlig afslappet atmosfære og serviceminded personale. Så et hotel vi helt sikkert kommer tilbage til.

Wow what a hotel! We stayed at the Novotel in may of 2010. We expekted alot and we got even moore. We had tennis courts, spa service, gym and three pools on three different levels, restaurants and less than 5mins walking distance to Patong beach. Are you looking to party? No problem only 10mins walking distance to Bangla Road. The hotel staff were very friendly and very service minded and the rooms were perfect - clean and welcoming with a huge balkony. All in all we strongly recomend this hotel. This is a upper 4* hotel. We truly cant se anyone not beeing satisfied with this hotel especially at theese great prices.