Capital CityCenter Hotel - ויקטוריה

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Good overall. Better than expected for a 2.5 star rating.

The room was OK, but the hotel manager smoked inside. Smoke wreaked throughout the building. Outside was alarming. The locals were rude, approached us with prostitution and drug deals. A man was casing all the cars on the street. I didn't feel safe in the neighbourhood.

stay was great everything was walking distance and the rooms wasgreat

Hotel was clean and quiet. Had a great stay!

competent front desk clerk, very comfortable beds

The hotel was smoke free, yet people was smoking next to us, we had to leave the hotel 1 day early because of the smoking smell i have yang children,i cant afford the an healthy environment.

The hallways and over all building was a bit rusty with paint chipping and marks/stains on the walls. However, our room was a decent size (king bed, small table, small fridge and microwave, and bathroom), and had a nice television and view of the pool deck/city. The sheets had some stains that were a bit shady but you could tell they were clean- We chose not to use the top cover though. The bed was comfortable and the room had good temperature control. They had free parking, which is great, and the location was also a plus- close to china town and some really nice pubs, also a leisurely 20 min walk to the harbour. The best part was the price offered on Hotels.com- it was the absolute cheapest rate we've ever gotten, and it was right in the downtown area. The service was friendly but they didn't really go out of their way to make you feel welcomed, which was fine with us. We'd stay here again for sure for the price and location alone.

I was upgraded to a very nice suite. I can't comment on what the average rooms are like, but the suite was a very good deal as an upgrade.

The room was great and huge even though it was little bit chilly. The refridgerator and the microwave were nice add.

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Room was ok and clean, but the condition of the hotel in general is in desperate need of an overhaul....Staff is great and fun to interact with. It is a great location, walking distance to downtown, or just a very short bus ride....I would stay there again.

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Great value for the location

The only thing I didn't like was the temperature of the room, which never really got warm enough. Which is odd, because most hotels are too hot! Otherwise, the staff was friendly, the room was clean and perfectly located for my business. I liked the feel of the place, which seemed to be part of the neighbourhood.

Surprisingly good. The hotel was clean, in good order, easy to access, had a free parking lot across the street--not a minor issue in some Canadian towns, located in an interesting area i.e. Chinatown. The room was very comfortable with abundant towels, soap, lotion. It was excellent value for money substantially less than other hotels of a similar category or location. The only fault, which is no fault of the hotel is that it is not really within walking distance of the inner harbor area. But is definitely within 3/5 minutes driving to the same.

IDid not know much about the area - first impression was not good as we stepped into the elevator - doors and walls need a good paint job - never seen an elevator in such a state. I certainly will not be using this hotel again.

The room was small. The king size bed took up most of the room. That said the bed was comfortable, the room was clean and the little interaction we had with staff was pleasant. The bathroom door wouldn't latch and the windows had a pronounced gap between 2 panes that made a lot of whistling as it was a windy night. The lounge/restaurant off the main lobby was a pleasant, reasonably priced $7 for baron of beef with fries, oasis. For the price and convenience, we would stay there again.

Our room had exposed wires in three areas. The room was dirty and very worn, no closet doors, no extra bedding, needed to wear sandals in the bathroom. A lot elbow grease would go a long way at this hotel.

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The staff members were courteous. The hotel seems to attract a wide variety of people, from business people and tourists to others who are involved in prostitution. Some nights were quite loud and disruptive, if not concerning. It is no reflection on the staff or the management, but simply a sad reality.The rooms needed an overall cleaning, from dust behind and around the bed tables to stained curtains and bedspread. Some TLC would go a long way. Daily maid service should be a must.

Booked a single king bed, got a double twin. All singles were taken

Not easy to find. Billed as being in city center, but far enough that it was necessary to drive to things like food and pharmacy. No breakfast, but a discount on the restaurant next door that had very limited choice and was expensive. Any other food was not within walking distance. Room was clean enough but felt like there was dirt lurking in rugs and curtains felt grimy. Reception door fell off while I was there and had a plastic tarp hung across it. Needless to say I used the stairs to my room rather than the elevator. This place is okay if you need a place to lay your head for one night on your way to somewhere else.

weird smell in the room

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Sheets were dirty and there was construction going on in the room next door. Did not issue baggage tags to confirm that we were picking up the right luggage. Not a terrible stay but not particularly highly recommended.

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Overall I was happy with my stay.

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The hotel was probably lovely originally, and may be quite nice when they're finished, but it's undergoing major renos now and I think they should acknowledge that on their website. Maybe that's why it was a reasonable rate, but most places would own up to that. My room was fine but there were a few holes in the walls/ceiling where light fixtures had been removed, etc. The iron and ironing board were against the wall in the corner. There wasn't a closet, a hanger, a rack... no place whatsoever to hang up a jacket or anything. The bathroom had no rack for towels, they were on the counter. The room was in transition. It was very clean, though, has free wifi and free parking in a decent lot across the street. Good location, if you have a car. And a good rate for Victoria.

I always stay at this or one of their other places. They have a good price, they're well run, helpful, and close to the Great Canadian Beer Festival.

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For a very inexpensive hotel this was great. Nothing fancy but clean and nice. Check in isn't until 3 though

Great value for the price. Everything clean and comfortable - fridge and microwave in room. White Spot next door. 20-minute walk to Parliament buildings. Would stay there again.

For Victoria, it was a reasonably-priced hotel. Wish it could have been a little closer to downtown but if so, it may have been a little more expensive. We enjoyed Victoria, so the hotel condition helped. Probably it has to be careful about the quality in future years, our guess is that it may have been of higher quality in the past. We also liked the current hotel staff.

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As I said in my previous review, we were very happy with our stay and the hotel except for one of the girls on reception. We felt she was very cool both checking in and out. The rest of the staff was great. We felt it would have been nice if she asked if we enjoyed our stay and how everything was. The location was excellent as we walked to everything we wanted to see.

Cheap, and in a great location of Victoria BC, but you definitely get what you pay for. The hotel doesn't look great, is not an ideal neighborhood, and the interior reflects those qualities. Not comforting when you want to spend a night sleeping there. The hotel staff was fine. Rooms were a bit crammed and no well finished although the bathroom and sheets were clean.

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Enjoyed my 5 day stay. All staff members very helpful. Great place for a family stay. Wonderful sunsets from pool deck and also close enough from down town to walk everywhere. Free secure parking

good experience

We stayed for one night while visiting Victoria. I wanted to be near downtown, which it was. However I would not return here. The beds were rock hard and water was leaking down from our bathroom ceiling. The staff were nice but the overall condition of the hotel was pretty shabby.

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