Hyatt Place Nashville/Franklin/Cool Springs - פרנקלין

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Late night receptionist was very attentive and knowing her customers noted that my reserved room on the 5th floor where most of the noisy customers still drinking at the bar stayed, offered to move me to a quieter floor, which was very nice of her! One problem was that out of 5 pillows on the bed a couple did not have clean covers, there was someone's hair on them... Luckily for me, one of the five was clean enough...

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A great start to our vacation. Just a one night stay. I was really thankful for the very comfortable bed with good quality sheets and pillows. Some nice touches, you can see the TV from both the sofa or the beds. The only trouble seemed maneuvering the bathroom door to get in as the bathroom is tiny!! We got a great price, if we got a good deal again, I'd most definitely stay here again.

When I first enter my room, there was half empty pack of cigarette on the floor. But other than that, was very nice

It was our first time at a Hyatt Place. We liked it so much I changed our hotel at our next stop to the same brand. It cost us around $30 more, but for the four of us, it was a nice floor plan that made staying here worth it. The breakfast was included and adequate. If you want to pay extra for a big breakfast there are plenty of options nearby.

Well kept nice hotel. Staff very efficient. Will stay there again.

We had a great stay. The room was generous sized and clean which made it very comfortable for just hanging around between outings. The bed was comfie, but the sheets were a little scratchy. (FYI, now days you can buy Egyptian cotton 600 count at "Stuf-Mart" for goodness sake.) We weren't very impressed with the breakfast, but then we ate a little later and items weren't the freshest. Both mornings we had to wait for the coffee urns to be refilled - there were lots of people getting their breakfast that morning.

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We were very well pleased with all thing involved in our stay. Rooms were very clean and we especially enjoyed the sitting area where we could relax and watch a little tv(which we seldom get a chance to do). We will be going back to the Nashville area next year and will most definitely stay again.

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The hotel was in a great location it was near the galleria mall and resturant. We were there for a funeral. The only problem was the bathroom was too small and the bed suppose to be two queen size beds. The beds were full I have never seen queen beds that small. The beds were so uncomfortable my husband slept on the sofa. The free breakfast was not good at all. Not a good breakfast at all. For what we paid to stay I was very disappointed.

Rooms were very nice and clean. Large spacious rooms. Just what we needed. Quiet too.

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The towels were a bit disappointingly thin, but otherwise is was quite good.

From arrival to check out the service was superb. My room even smelled fresh. I was surprised to see a sitting room...pleasantly surprised. At breakfast there was no pepper for my cottage cheese, but it was quickly found by a friendly and courteous member of the staff...so sorry I forgot her name.

nice place to stay with many dining and shoping places close.

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My best friend and I stayed at Hyatt Place for our annual girls shopping trip. The location is perfect and I love the modern vibe. The staff was wonderful. My friend and I ordered hamburgers from the kitchen and they tasted great. We ordered them with tomatoes and since they were out of tomatoes they gave us our meal free. Now, have you eaten anywhere that has done that? You just can't beat the service you receive at Hyatt Place!

Off the beaten path, the first night was the most quiet night ever in a hotel. Very pleasnatly surprised with size of room.

Wonderful, wonderful. What else can I say.

Very nice hotel. Perfect place to stay.

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We all love the hotel. Great service.

My husband and I had a king suite and it was quite nice! Bathroom was a little tight, my husband almost had to step into the shower to close the door. But the vanity area outside the bathroom was spacious enough for both of us to get ready at the same time. The room had a large sectional couch, with the bed in a separate part of the room. Certainly felt like an upgraded room compared to your boring, standard king bed hotel room. Breakfast was also really yummy and was not just a carb fest which also seems to be the norm. They had fresh oatmeal, fresh breakfast sandwiches, waffles, fruit, yogourt, coffee, and juices. We would stay here again.

The fire alarm went off and the breakfast was to crowded so we could not even enjoy it

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Hotel employees very helpful on front desk and in bar area. Room clean and location convenient. Sofa fabric beginning to look a little tired.

Very comfortable and friendly service by all staff. The only issue I have is that the breakfast area is a bit smaller than other Hyatt Place facilities that I have stayed at, making it a bit cumbersome to move around while selecting your breakfast.

Overall the hotel was very nice and staff were extremely friendly. My only complaints are that the bed in my room was way too soft and the towels were scratchy. I would definitely stay here again.

Good overall stay. Service was top notch. Great area, very convenient to shopping and dining. Room had nice amenities, but needed some repair.

We stay here for 2 or 3 days 2 or 3 times a year. You know what you are getting. Bed is very comfortable- we get the king. Large flat screen TV is great for down time when my husband needs a break from family! All rooms have a separate sitting room with a pull out bed if you ever need it. I can have my nephews over easily. Wifi actually works! Service is impeccable and staff are very helpful. Our room was stale smelling this go round and when I spoke with management they were very concerned

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We were passing through on vacation and stayed here going to and coming home from our vacation destination. We were pleased with the accommodations and breakfast that was provided.

I love it But the breakfast wasn't that good.

I had a wonderful time at the Hyatt. Service was the bomb. I have to thank Angela for being nice and going the extra mile in service. Wesley for just being him and providing excellence direction and being nice too. Me and my sister felt right at home. We felt part of the family at the Hyatt. Yes, I will come back. The rooms are clean and comfortable. I slept like a baby. My money was well spent.

Overall, our hotel stay was good. The room was spacious. I liked the partition separating the sleeping quarters and the living room. The only drawbacks: a very small & awkward spaced bathroom. Also the breakfast was skimpy...cereal and muffins and fruit, but it was free so I guess I can't complain. The pool area is a bit small also but that wasn't a big deal...it was clean and on most days we had the pool to ourselves.

Front desk was awesome. Very friendly. Hotel was close to everything. Room was very clean and quiet.

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For the amount that we paid, there should have been a better choice for breakfast.There was not much offered.

My favorite place go stay I'm the area.@

Rom, location, amenities are exactly what I expect.