DoubleTree by Hilton Hotel Dallas - Farmers Branch - אירווינג

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Great view, staff, and hotel

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Arriving at hotel on a Saturday, I immediately noticed the absence of patrons. Parking lot was empty except for a couple of vehicles. Entering the lobby, the decor was worthy of a Hilton, but not what I was expecting for a Double Tree. It was nice, just not grand. The staff was very friendly and professional. The room was rather small and more of a Hampton Inn - ish than what I would expect from a Double Tree. I do not want to give the impression that it was bad, it was not. It was clean, just not "grand". Had it not been for the deal i received from Hotels.com, i would have been very disappointed at full "Double Tree" rates. Prices on everything were what I would expect from a "grand" hotel and chose to eat and drink elsewhere. Nice place WITH a deal, otherwise there are more luxurious accomodations for the price and near entertainment.

Stay was great with the exception of the howling wind at the balcony sliding door.it truly was like a wolf howling at the door. But overall the stay was great.

I had a great stay and the staff was very helpful. The area was very safe and the hotel was clean. Rooms was great with a view to the lake. The beds were doubles but I think all hotels call doubles queens. Bed was still comfy. I would recommend staying here since the crime is non existent and there is no construction close by. Thanks for the great service and clean hotel!

It was great! Hotel staff was exceptionally friendly & the cookies were amazing. Will stay here next time we are in town!

It's a great hotel with great amenities. I wish the fire alarm had not gone off in the middle of the night, but it turned out not to be that much of an inconvenience. The hotel's proximity to I-635 worked well for the sites we visited while in Dallas. I would stay there again if the occasion arose.

excellent staff and very clean hotel

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My room was clean however my sisters room had issues in this area. There is a breakfast which can be purchaced at two different prices. Buffet for 12.95 and continental for 7.95. Way to high on both accounts, both are self serve other than someone to get you coffee. Since, I am an early riser I enjoy coffee. The first morning the coffee pot in my room had to be replaced, which upon request was, but not until later. I asked about coffee at the desk and was told there is complimentary coffee in the restrant area around the corner. None availiable so I looked for the server, could not find the first day, second day she told me it was up to the night staff at the desk to keep the coffee availible. Asked the front desk and they said they don't do that. It is just coffee, how tough is it? Three different people told me 3 different things about coffee The staff also needs to learn to clean up in the lobby area and hall ways. By 11:00 am dishes in the hall and all over the lobby was not attractive. What do you think the first impression is? I had a balcony room with a fantastic view but no chair to sit in and enjoy. When a peason pays extra for a view and balcony they should not have to pull out the desk chair ar worst yet a recliner chair. Please consider even a small pation plastice chair because it really is a beatuiful view. The cookies are always great! Thanks.

The price was very good even though I did paid extra for a balcony and lake view. I was a bit disapointed that the hotel air conditioners were very noisy on the balcony and it would have been nice to have a chair outside. The staff was very nice and helpful but housekeeping could have done a better job, (spider webs in the lampshade). Breakfast was not included which I did not mind since the price was such a good deal but the restaurant in the hotel was outrageous! I would definately stay here again but plan on eating off premises.

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My biggest complaint was that our room was tiny. It was a room with a King bed and balcony. Just fyi

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Outstanding service, from the great tasting cookies to the friendly and smiling folks at the front desk. Room and hotel grounds were spotless, definitely one of the nicest atmospheres I've experienced in my travels. Rooms had spectacular views of the lake and Downtown, Midtown and North Dallas skylines. Location is a bit out of the way, right off the freeway, but at least 10 minutes from restaurants and shops or conveniences. But, nevertheless worth the stay. Will be returning!

Immaculate rooms, comfy beds with quilted pads. Cookies very fabulous, desk help very nice. I would stay there over and over again.

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The hotel is just soo nice, clean, confortable beds, quiet, and the staff was very nice and friendly. LOOOVE the cookies.

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Quiet, close to airport, clean and friendly service

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I would stay here agin. Close to airport and centrally located o everything.

The hotel was great. The checkin was worry free and quick. The room was great, clean and the bed very comfortable. They may have the coldest AC I've ever felt. It was a fantastic stay.

The staff was courteous and room was clean. However, no ammenities in room ie. microwave/refrig.

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This hotel is a real jewel. Good price, quiet, jogging trails, nice view and great customer service. I am a big fan!

excellent

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We have stayed at the Double Tree before and we really like the balcony view and the jogging trails around the hotel.

Very nice hotel at a great price.

We had to ask for a new room because the first smelled like mothballs, the new room had a dried bloodstain on the sheets. We asked for additional pillow but they did not have any. so-so experience.

This hotel was very nice and comfortable. The room, lobby, parking, etc; everything was great. Also, the rates that we found on hotels.com were an incredible bargain for this kind of hotel. Very satisfied!

We enjoyed the tranquility

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The hotel is in a great location and right by the highway. The room was clean and comfortable. The staff was very friendly and helpful. I would stay here again.

Thank you for the hotel

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Only negative thing to say is there was no refrigerator in our room.

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Everything was perfect. The room was a nice large room and very clean. The bed was very comfortable . The location was excellent, close to your main restaurants. I would definitely recommend this hotel.

The hotel is very nicely located on the water. The staff had awesome customer service. The room decoration was very plain and it felt and smelled like a hospital room. The stores and food places were kind of far too. Nice view of the water and extremely clean room, but I would have liked a little ambiance in the room, it was way too basic and plain.

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