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חוות הדעת הבאות באנגלית פורסמו על-ידי אורחים של Hotels.com ממדינות אחרות
Extended Stay America - Detroit - Auburn Hills-University Dr
2013.03.08
מומלץ
סוג נסיעה: עסקים
"Not so great...."
חוות דעת אורח של Hotels.com מתאריך 8 מרץ, 2013
Good thing it was only one night......bed was very uncomfortable. The room was not clean as I've seen dust and old stains all over the room.
Extended Stay America - Detroit - Auburn Hills-University Dr
2013.03.04
מומלץ
סוג נסיעה: עסקים
"Never again"
חוות דעת אורח של Hotels.com מתאריך 4 מרץ, 2013
While the hotel looks good from the outside the state of the room I was in (141) was not the "deluxe suite". I had thought it would be. The room itself was clean enough, but everything in this room is hard. Bed: rock hard and stiff as a board of wood. Couch: stiff and lacking of cushioning. Chairs: hard as wood. Towels: in desperate need of some softening. Showerhead: laughable at best and stuck at one setting, also only flops to one position pointing straight down. For looking so new on the outside, everything in the room looks dated and from the 1970s. I would recommend a truck stop and sleeping in your car over this hotel. Guest service is non-existent after a certain time at night requiring guests checking out late at night to "leave the room keys on the counter". The hotel is in a great spot, sadly it's dated style and lack of decent...well anything make it one of the worst hotels I've been at in a long time. The staff was good and nice which was the only redeeming thing I could say about the hotel.
I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on excellent guest service, so it was gratifying to read your feedback about our staff. I would like to give you my most heartfelt apology regarding the part of your stay that was not satisfactory.
Given how hard we work to provide our guests with outstanding accommodations, I was troubled to read your remarks about the bed in your suite, along with the furniture and dated appearance. Please know how important your comfort is to us.
It's not common that we get the sort of feedback you provided, and although it is discouraging to read, it will help us make our hotel even better in the future. Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly (please visit our website and click the Contact Us link at the bottom of the page). I hope we have addressed your concern satisfactorily, and that you would give us the pleasure of having you as a guest again at this hotel or any other Extended Stay Hotels(sm) brand location in the future.
פורסם על-ידי null ב-16 אפריל, 2013
Extended Stay America - Detroit - Auburn Hills-University Dr
2013.01.28
מומלץ
סוג נסיעה: כל האחרים
"So-So"
חוות דעת אורח של Hotels.com מתאריך 28 ינואר, 2013
My Stay AT your hotel would have Been nicer if It wasnt for the púbic HAIR in our bed. We had to go and Get our own sheets to sleep on from the front Desk because It was obvious THAT THOSE sheets had not Been changed...
Extended Stay America - Detroit - Auburn Hills-University Dr
2012.12.10
מומלץ
סוג נסיעה: כל האחרים
חוות דעת אורח של Hotels.com מתאריך 10 דצמבר, 2012
אורח זה לא כתב תגובה.
Extended Stay America - Detroit - Auburn Hills-University Dr
2012.09.26
מומלץ
סוג נסיעה: עסקים
"Hotel Room Stinks- upper floors loud!!"
חוות דעת אורח של Hotels.com מתאריך 26 ספטמבר, 2012
The room smelled of curry. I love curry but prefer to sleep in a curry-free zone. The upper floors had families shouting in their native tongue. This hotel, like many of the suites in the area, are long-term (year or more) stays for the people living in them. This is fine if you will be staying long term and do not mind the noise and smell of food at ALL HOURS of the night. The toilet was also orange, there was no toilet paper and the wall was peeling off. The location is a good one despite all these negatives and there is a fridge/oven/microwave should you want to join the masses. I will not be returning to this hotel.
Extended Stay America - Detroit - Auburn Hills-University Dr
2012.09.23
מומלץ
סוג נסיעה: עסקים
חוות דעת אורח של Hotels.com מתאריך 23 ספטמבר, 2012
אורח זה לא כתב תגובה.
Extended Stay America - Detroit - Auburn Hills-University Dr
2012.07.24
מומלץ
סוג נסיעה: כל האחרים
חוות דעת אורח של Hotels.com מתאריך 24 יולי, 2012
אורח זה לא כתב תגובה.
Extended Stay America - Detroit - Auburn Hills-University Dr
2012.06.12
מומלץ
סוג נסיעה: כל האחרים
"Close to Oakland University"
חוות דעת אורח של Hotels.com מתאריך 12 יוני, 2012
The check in process was horrible. We arrived early--1 o'clock and staff told us the room would be ready in a half hour. We waited til 1 1/2 hours and it was still not ready. Came back at 3:30, room was ready---lugged all of our stuff in and it WAS NOT ready. Waited another hour and it finally was ours! The staff was pretty nonchalent about our experience and I was not impressed by them at all. The hotel was close to where we were headed the next day so that was good. There were nice restaurants near by and we enjoyed the Macaroni Grill. The neighborhood was also nice to take an evening walk.
Extended Stay America - Detroit - Auburn Hills-University Dr
2012.05.30
מומלץ
סוג נסיעה: משפחה
חוות דעת אורח של Hotels.com מתאריך 30 מאי, 2012
Was nice, but pots and pans were gross and no soaps provided
Extended Stay America - Detroit - Auburn Hills-University Dr
2011.10.19
מומלץ
סוג נסיעה: כל האחרים
"OK for the Money"
חוות דעת אורח של Hotels.com מתאריך 19 אוקטובר, 2011
It is definately not a 3 or 4 star hotel. But it is convienent to Auburn hills and Rochester. They could use a business center with at least one PC for guests to use.. The rooms were a bit cluttered and hard to move around a bit. Remove the chair and ottoman would have helped.
Extended Stay America - Detroit - Auburn Hills-University Dr
2011.08.24
לא מומלץ
סוג נסיעה: כל האחרים
חוות דעת אורח של Hotels.com מתאריך 24 אוגוסט, 2011
אורח זה לא כתב תגובה.
Extended Stay America - Detroit - Auburn Hills-University Dr
2011.07.22
מומלץ
סוג נסיעה: משפחה
חוות הדעת נכתבה על-ידי Annette W מTennesse ב-22 יולי, 2011
אורח זה לא כתב תגובה.
Extended Stay America - Detroit - Auburn Hills-University Dr
2011.07.12
מומלץ
סוג נסיעה: רומנטיקה
"Hotel near university"
חוות דעת אורח של Hotels.com מתאריך 12 יולי, 2011
Room was good size, not cramped even with a king size bed. Lots of restaurants nearby. Close to the freeway.
Extended Stay America - Detroit - Auburn Hills-University Dr
2011.04.04
מומלץ
סוג נסיעה: כל האחרים
"Close to college a plus!"
חוות דעת אורח של Hotels.com מתאריך 4 אפריל, 2011
Very convenient location to Oakland University. Nice for visiting college student & pets are welcome. Able to cook in room with small kitchenette. The hotel looks & smells clean, but when using the pull out sofa bed, more than once we have had stained matteresses & crumbs & food found inside the sofa seats. An exterminater was working when we checked in which made me think they may have some problems, but at least they are dealing with them. Always need to get more sheets, blankets for sofa bed as no extra are in the room. No one available at desk made things a bit difficult during late hours. Basic hotel for fair price.
Extended Stay America - Detroit - Auburn Hills-University Dr
2010.08.11
מומלץ
סוג נסיעה: כל האחרים
"Homestead-Auburn Hills"
חוות דעת אורח של Hotels.com מתאריך 11 אוגוסט, 2010
The best part of the hotel was the location very near Oakland University where my daughter needed to be for registration & orientation. Also the price was very reasonable. The detour traffic getting back to the hotel was difficult with the construction going on in that area though. It was nice to have a mini kitchen for our stay. But because there was cooking in the hotel rooms there was a constant odor that filtrated down the halls & into our room. That was very disappointing. I would stay there again mainly due the price & location to the University.
חוות הדעת הבאות פורסמו על-ידי אורחים של Hotels.com ממדינות אחרות
Extended Stay America - Detroit - Auburn Hills-University Dr
2013.05.24
מומלץ
סוג נסיעה: כל האחרים
"硬件条件较好,周围环境不错.卫生条件也不错."
חוות הדעת נכתבה על-ידי 王先生 מ中国重庆 ב-24 מאי, 2013
希望加强早餐的品种,如增加一些不含糖的面包,土斯等,以便于糖尿病人食用.
חוות הדעת והדירוגים הכלולים באתר זה מהווים דעות אישיות של לקוחות וספקים; הם אינם מייצגים או משקפים את עמדתה של Hotels.com. חברת Hotels.com או הגורמים המעורבים המספקים את תוכן חוות הדעת לא יהיו אחראים לשום נזקים מכל סוג שהוא הנובעים מהשימוש בחוות דעת אלה