Four Points by Sheraton Santiago - סנטיאגו

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Staff courteus and helpful.However carpet in room was NOT clean

Great stay. The hotel is only a few block from Santiago's newest mall . Very good room and a great mattress.... enjoy it.

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Good hotel in a good location. Walk to many restaurants and the Metro station. Hotel staff are attentive in many languages, and the hotel in good condition for its age, which shows at times. Pleasant roof pool area with great mountain views. High price for internet is one glaring negative; this should be included in the room price. I will stay here again though.

Staff went out of their way to help us.

Best thing about the hotel is breakfast. Very good customer service but rooms need huge improvements. Deco is old and outdated, and they lack iphone docks which for me is a must for any 3+ stars property. Location is excellent with many dinning options around. I might stay again, but I still look for other hotels around. The fares were too pricy.

Very good location, in front of Los Leones Metro Station and near to the new "Costanera Center", a new Mall with the highest building in South America. Good for business and leisure. Very clean and confortable, good breakfast and restaurant.Will stay there again.

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The hotel was great except for the red message light in my room (#707) that could not be turned off by any means, no matter how many times I spoke to the front desk. All everyone kept saying is that it is an issue with the telephone company's. Thai is ok, but CONTACT THEM TO CORRECT THE PROBLEM.

Good location, acomodations confortable, employees are very polite and helpful. Breakfast could be better, every day is the same menu.

Good location, acomodations confortable, employees are very polite and helpful. Breakfast could be better, every day is the same menu.

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I was there just for three nights, and the breakfast was not a good option; every day the same thing and no many options. I was expecting the internet was included, but not and I thing it was a little expensive for the speed they have... Regards

Second time here. Located in the Providencia area, central to anywhere in Santiago. Subway station and major shopping dept. stores located 2 blocks up, while hotel stays on quite side street. If you want to take the double deck bus city tour, hotel located about 4 blocks from Providencia stop. Hotel offers private taxi service or on main streets catch regular street cab. Hotel itself offers restaurant (didn't use), bar area (didn't use), roof top pool (didn't use but did go to roof top, beautiful 360 view). Apparently there is also a gym, but it was out of order during my stay. there is also a tour company within the hotel. they can take you to Valparaiso, Vina de Mar, or a couple of wineries. Overall, cant say anything bad about this hotel. Oh yea, lastly, iron and ironing board in my room !!!! Super important since most hotels (except for Marriott) in Latin America don't seem to feel they need to carry this important amenity.

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No me gusto el hecho de cobrar el WI-FI, por trabajo eso es muy importante que sea gratis. No me gustó que todos los días el desayuno es el mismo, nunca lo cambian ni hay variedad.

Buen hotel pero hay otros mejores por el precio.

Muito bom! Perto de tudo, atendimento muito bom também, so deveria ter internet gratuita nos quartos!!

ótima localização , camas confortáveis, não gostei muito do café da manhã,atendentes muito gentis Margareth

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bien

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Como sempre fui muito bem atendido.

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Lamento muchísimo la mala atención ofrecida en este hotel. Desde mi llegada me tuvieron esperando para entregarme la habitación recién a las15 hs para luego darme las llaves de una en la que había huéspedes !!!. Nunca me avisaron que el desayuno tenía un costo extra (no está incluido en la tarifa y tampoco el wifi ) sino que además me lo cobraron casi 50u$!!! El colmo fue la cara del conserje porque consideró que la propina que dejé luego de ese gasto fue insuficiente. Nunca me brindaron información útil. Me ofrecieron un taxi al aeropuerto por 22000 pesos cuando me tomé uno por mi cuenta por 14000. En definitiva una ciudad hermosa a la que seguramente volveré, pero jamás a ese hotel.

Rummet var ganske stort og veldig tyst og trengte oppussing. Rummet var rent og inget finns å utsette på vaskedamenes effektivitet. De hadde en tourorganisatør i lobbyn, men hun tilbød veldig dyre turer. Vi valgte en annen operatør og fikk bedre tour med privatguide for samme pris, så det hadde vart fint hvis hotellet ikke låst seg ved bare en operatør. Internett på hotellet var URDÅRLIG! Man må betale ekstra for internet på rummet, men det fungerer jo ikke! Hastigheten er lav, dekkningen ubefintlig, man blir stadig utkoblet og det er umulig å bruke til noe fornuftig.Hvis man skal betale for internet burde det fungere! Restaurangen var litt gammeldags. Receptionen var trivelig og personalen altid velkomnande og hjelpsom. De snakket flere språk, bla svenska!

ESTANCIA PLACENTERA, MUY ELEGANTE EL HOTEL, INFRAESTRUCTURA MODERNA, GRAN DESAYUNO, PISCINA EN TERRAZA CON JACUZZI CON GRAN VISTA DE CIUDAD. MUY BUENA LA ATENCIÓN DEL PERSONAL. BUENA RELACIÓN PRECIO CALIDAD.

The room was nice, big and had great air con. Very clean. The doors didnt really fit the frames though (probably a result from an earth quake) but it still seemed safe. Great breakfast. Overpriced tours. Friendly staff. You had to pay for internet access by the day. A practice that is seriously out of date, and once you paid, it rarely worked. This they need to resolve. Lovely pool on the roof.

Bekvämt med trevlig personal, ingen superinredning men rent och fräscht. Bra frukost och ett väldigt bra läge. Lite tråkigt att man måste betala för wifi men det var tillgängligt på hela hotellet.

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Para a equipe do hotel sem cometários, todos muito anteciosos e pro ativos tanto para dicas como ajuda. Eles são notas 10. O tamanho do quarto é bom, mas não é bem distribuído. A limpeza fazem superficialmente, tem muito pó. Fica em uma região muito agradável e tranquila, mas não deixe a aparência enganar, fui furtada no último dia de viagem em um bar/restaurante Alberto em frente do hotel . Aaaah...quando fizer sua reserva peça quarto nos ultimos andares, caso contrario vai ter musica a noite toda.

Les personnes a la reception n'etait pas tres agreable par contre comptez sur les portiers vous donner des supers astuces de sorties-balades etc!

Compatível com a qualidade dos demais hotéis da cadeia Four Points. Funcionários bem treinados e bastante amáveis. Quarto excelente (SPG-amplo, bom banheiro). Café da manhã bom. Único problema era a luz da mensagem de voz que todo os dias permanecia acesa e todos os dias tinha que pedir a operadora para apagá-la. A noite a luz incomodava. Isto precisa ser sanado.

地下鉄駅から歩いてすぐ、スーパーも近いです。スタッフは皆さん親切で気配りがよく、とても快適に過ごせました。おすすめです。

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El hotel tiene un buen servicio, sin embargo en el ultimo dia me di cuenta que el taxista que trabajaba para el hotel me cobraba el doble de lo que generalmente se cobra con los taxis tambien Identificados de color negro con techo amarillo solo el llamado es a cotizar me cobraron 10000 de ida y 10000 de vuelta hasta movicenter aprox 10 ò 12 kilometros desde el hotel y 9000 hasta fantasilandia solo de ida al aeropuerto 24000 y cuando me fui en el otro taxi de color negro con amarillo me cobro 15000 por el mismo servicio

Hotel bem localizado, próximo (5 minutos a pé) de um grande shopping, de uma estação de metrô e de duas casas de câmbio. Hotel novo, confortável, contudo inflexível para prestar determinados serviços e caro. Não possui Wi-fi free e duas horas custam 7 dólares. De modo geral é bom para a família.

Achei quando aluguei que teria piscina aquecida mas nao tinha. A foto dava a impressao que tinha .....

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Foi muito boa.Uma manhã deixei o cofre aberto com dolares e reai e quando cheguei à noite levei o maioir susto,varias funcionarios me aguardavam na portaria ,achei que tivesse acontecido algo com os meus familiares no Brasil ,mas pasmém era para dizer que retiraram tudo do cofre e que a segurança iria levar totos os meus bens que foram resgatados para conferencia e devolução .Ainda bem que existem ainda pessoas honestas no mundo.Estava tudo o que havia deixado no cofre.Só tenho a agradecer e a parabenizar os funcionário do Four Points