St Martins Lane - לונדון

Had a great stay. All the staff were excellent, proffesional and friendly. Hotel is very cool. Nice bar downstairs - pricey drinks but in keeping with everywhere else. Our room was superb & amazingly quite ! The location is fantastic - just off Covent Garden, so it's just round the corner from everything but also in a nice quiet spot.

Don't get the ungraded room unless you like paying more for your room and staring at a brick wall. At that rate, shouldn't WIFI be included in the rate? Seems like it should. Carpet in common areas has the usual messes where people leave their room service trays. Can't hotels figure this simple thing out?

If you've stayed at any other Morgans Hotel Group properties, you will not be surprised by design or customer service at this property. Best water pressure in London! Without question, best I've stayed in the West End.

Always my first choice hotel in London. A stylish, modern hotel with professional, polite staff in an ideal central location.

The hotel staff was exceptional - opening doors, giving directions, etc. Room was always clean when I returned and the lit candle in the bathroom was a nice touch. Only (minor) issue was the wake-up call button was broken on my room telephone, so I needed to call the reception desk, who then transferred me to the wake-up call line. Overall, a great place to stay and hope to come back.

Really surprising, the best option in London

One of the absolute best modern hotels I've ever stayed. Excellent location, service is of the highest quality and I highly enjoyed the exquisite breakfast.

We were very pleased overall with our stay at the hotel. It was bright and clean and the location was perfect for busy nightlife and within easy reach of shopping and tube station. I did have reservations that the standard room would be tiny but it was spacious for both of us. We didnt have hotel breakfasts, instead dining at Cotes next door where the breakfasts were superb. The light bar at the hotel is extremely pricey but not surprising - two drinks totalled £20. All staff were professional and friendly. I pleasant change from the old fashioned London hotels. Would stay again without question.

with exceptional service

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Can't beat the location and friendly staff. Free gym next door a nice plus. Room was nice and great bathroom. A few technical glitches, wifi was fast but spotty and unclear how much it cost (they comped it in the end) and room phones out of date. I will stay here again for sure if I can get a good rate.

A little more than wanted to pay for our trip to see a show in London but worth every penny particularly as they upgraded room for no extra cost. Excellent choice and definitely stay again.

The Hotel was great but unfortunately there was no stair access within the hotel and one of our guests had a phobia of lifts. On new years eve upon our return there were some yobs hanging around the entrance outside to the stairs which scared our guest.

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Room was very quiet. Staff very friendly and helpful. Excellent location, very close to Trafalger Square and Convent Garden. Definately recommend if it's you first time in London.

This is a quirky, but luxurious hotel with all the amenities that you would need. Located on a quiet street near Covent Garden, yet a stones throw to all West End and central attractions. Great service and friendly staff. Worthy of a stay for both business and leisure.

The staff were very helpful, especially the concierge, Cam. The hotel is modern with a fresh, clean atmosphere.

Our room was very small. Couldn't fit an open suitcase anywhere. There was a lot of noise from closing hallway doors slamming. Felt a bit dorm-like. I like minimalism, but it was somewhat extreme. The hallway reminded me of a stark no-frills ship. The lobby was cold and unwelcoming. The staff was very nice. I think the star rating is one star too high. No coffee maker in the room was not good. Luckily Starbucks is across the street. I'd stay here again in a jam only.

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The hotel does not have a great street appearance. In fact I don't think the name is on the front of the hotel. But don't let the outside fool you. Inside it is great. Modern design and the rooms are very functional. The staff was great! Location terrific

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my room, although small, was very nice and extremely modern. The only real problem was that the staff seemed to think that they were above everyone and were a bit unfriendly. It is a very young crowd that stays there, and if you are a bit older, they look down at you. Probably would not stay there again

The rate was extremely expensive!!!

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When designer becomes limited, I think the hotel is laid back and stylish but this should not mean you lose the basics of hospitality. Don't think I will be back room was very sparse and looked with its full height windows onto another building and office. Location is great I would save your money for local amenities and pay less for a hotel

I just stayed at the St. Martin's Lane, could not have been a more convenient location, super nice hotel staff, and pretty room. I took several meetings on the premises, and it was very convenient and impressive. Will stay there most certainly again.

a room reservation doesnt guarantee a table in the Light Bar!!!

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excellent place to stay. service, food and location is perfect. thanks for the great service.

Staff, food and room were great. Watch out for the room numbers on the floor though, as it took us a while to find our's :-)

Stayed 3 nights in total, great location, around the corner from leicester square which is perfect for those on business and leisure alike. I liked the fact the the rooms are full of quirky features such as lighting and many of the gadgets like an ipod dock which is always welcomed, though wireless internet access was not free like many other hotels, also no coffee/tea facilities provided for those mornings needing a quick coffee before leaving the hotel. Upon arriving I was given a voucher for a free drink at the bar which was a great touch, though upon reaching the bar that night it only extended to certain spirits and not whisky which I was looking forward to, though to be fair they did stock a huge selection of drinks. I ate one night in the hotel restaurant, I had mixed feelings about it, the quality of the food and menu was great, there was also no issue with time, the food arrived very quickly, however the lack customer service was shocking, too much haste and not enough personal touch, my waiter whilst placing my glass of wine on my table began to have a conversation and ask the guests on the table beside me a question about their meal, with no eye contact whatsoever with me, frankly the price of that glass of wine alone should have warranted a sentence or two with me prior to moving on, the food may be five star but the service in the restaurant is poor, in my opinion time to get a few qualified in the art of customer service and customer experience as relying on the quality of the food alone does not make a restaurant. Overall I would probably stay again on the strength of location alone, though I would not visit the restaurant again due to the the lack of customer service, either further training is needed or a complete overhaul of the service staff with a team trained in the customer service skills to be expected at any top restaurant. Apart from this one area the staff across all the other areas of the hotel are exceptional.

This hotel worked out perfectly for my recent stay, as I could walk to all of my meetings in Soho. The hotel itself is very hip with (what looked like) a great restaurant and bar that unfortunately I did not get time to visit. The room was super modern and very clean, but quite small making it a bit difficult to find space to put things or move around. Not a big deal as I was mostly only there to sleep. If you're in the neighborhood I would definitely recommend this hotel.

ticks every box - see website

Let's say you're traveler and you're looking for a comfortable hotel room in a great location in London, near theater and a tubestop. Let's also say that you're Philippe Starck, the noted French hotel designer and architect. He'd definitely enjoy the St Martin's Lane Hotel, because he designed it. But if you're NOT Starck, then it's a little iffier.... I stayed at the St Martin's Lane for four nights last week, traveling as a single woman. I knew the hotel was "trendy" - I read the reviews - and I also know that I am NOT trendy, but decided I could put up with a little "trendiness" for four nights in a superb location. I was welcomed to the hotel by a front-desk staff and concierge who were the friendliest and most helpful I've encountered on my many trips to London. A grade of A+++ to the staff. The helpfulness and good cheer were in evidence throughout my stay. The room, though, is a different story... When I stay at a hotel for more than one night, I "set up" the room - finding space for my computer, locating easily-accessed plugs for the many chargers I bring, putting a box of Kleenex on my bedside table, etc. And I don't mind a small room - as long as it's well appointed, I find it "cozy". The problem with the room at the St Martin's is that it was small, but contained furniture that all had extremely sharp corners. The platform that the mattress was on was a walk-by hazard, as was the long, rectangular table at the edge of the room. The plugs were located across the room from the bed, and were barely accessible. There was no night-stand on either side of the bed and I found a small brown stool that I placed next to the bed. The bed had a counter in back of the head-board but it was awkwardly placed and would be impossible to use as a nightstand. The stand that held the TV and other music components was also sharply cornered. If the room wasn't so small, then all the sharp-cornered pieces wouldn't matter, but as it was, "surviving" the room was difficult with

Excellent central location, close to theatre, ballet, opera and galleries. Stylish, quirky and very comfortable.

Very nice hotel, perfect service, very clean and sunny rooms, perfect location, the only "bad" point is that the romms are kind of small, but I still recommend it.

This is a very nice Hotel in a great neighborhood! Will stay there again.

Very good experience with this Hotel. Very personable and friendly staff. Very good customer service.. Same type of hotel as the Le Mondrian in LA. Nice cool vibe. Would definitely stay here again.. a hop and skip away to all places of interest and the tube.

Guest can take advantage of the next door Gymbox, providing access to hotel guests, Gymbox is a full fledge gym with great professional trainers. Even by NYC or London standards, this hotel's room rate is too expensive for the room size; there is about 24 inches of ‘free space’ around the bed, hard to walk around the room beyond 1 occupant, extremly limited closet space. Beyond a very comfortable bed, the rooms are poorly equipped with unpractical desk and chair. The night life within the hotel’s walls is not happening , fine for one early cocktails before dinning out or clubbing.

I booked this hotel for my CEO at the last minute as his original accommodation couldn't facilitate him for the first night. He was so impressed, the original booking was cancelled and he returned to St Martin Lane for the rest of his trip.

This is a typical example of a slow front desk. The desk lady is very nice and takes her time with her customers which is great when it's your turn, but really irritating when you are 3rd in row. The front desk is too small and they lack of staff. They could't find my online booking so I paid again and then had to reclaim my 1st payment over the phone with this site (I hope I got it back). By the way the websites discount code wasn't working at the booking either.

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Hotel is for those who want to be in a modern boutique, totally non-traditional atmosphere. It was fun and the staff really put out the extra effort. Don't expect a view room unless you're willing to book the top rooms.

I booked 2 nights for a friend as a 50th birthday gift! She loved it, was up graded and it made the day special!! I was so pleased she had such good service.

Too many elements installed to be cool but not functional. No night stands. Tiny clocks. Very small room. Towel racks look nice but don't hold towels. No room to sit at desk. Stayed 4 nights, needed to add two more - they tried to stick us for inflated rates, we left.

I really enjoyed my stay at this hotel. Normally when I've been to London on business/pleasure I've stayed near Marble Arch, I found this location much better. I liked the decoration - quirky and interesting . But the thing that made my stay memorable was the service. The staff were all very attentive and pleasant and it really made a difference. I'll stay here again.

The St Martin's Lane Hotel is a hip, designer hotel that gives a great first impression. Overall my exeperience was good ,but the biggest disappointment was the noise. The hotel rooms are very poorly insulated acoustically. I could hear noise from the corridor, from the room overhead and from the bar downstairs until the early hours of the morning. It would put me off staying there again.

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