Crowne Plaza Charlotte Uptown - שארלוט

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They need to ipgrade to flat screen tvs

Parking was included - also, free shuttle.

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Friendly, helpful staff that was gracious and great, but the condition and out of date accommodations of the hotel were enough that I would not go back.

I thought my stay was fine including the breakfast I had at the hotel.I thought the parking was high(15.00 overnight) and I purchased some sodas from the desk that was a little over priced(2 16 oz bottles for about 5.50).Everything seemed to be in walking distance and the staff were nice also.

Nice and spacious. Has a sofa in the room. Very roomy. Had a refrigerator and microwave that looked fairly new and lightly used. They had great customer service. Great Stay. And let me not forget to mention how clean everything was. I would stay there again.

So when we checked in we did not immediately go to our room. We went to a show. When we came back the keys did not work I was accused of having them too close to my phone. Well the keys did not work because it was an OCCUPIED room. Thank GOD we did not get shot or anything. The front desk person NEVER said he was sorry, just that it should of happened like it was somehow my fault!!

Not bad. I could walk to city center and they provide a free shuttle into downtown and they picked you up at night. There was also a free trolley that went close by. A little quite at night but I would consider staying there again now that I am a little more familiar with town.

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It was a nice hotel. Clean lobby, friendly staff.... but our room was not very clean (there was hair in the sink and on the pillows).

Expensive and did not include parking, which was a surprise. Also, they knew 4 people would be in the room, but provided only 3 sets of towels. There was only 1 bar of soap. No shampoo.the staff was friendly, but not overly concerned with making it a wonderful experience.

Front desk was friendly and first visit to downtown Charlotte--the hotel seemed pretty central to downtown attractions. We were there just one night. Room was okay but a little small for price. Could have used a refrigerator. Had nice Crowne Plaza perks such as bedding. Didn't try food since we had to leave early next morning.

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Confortable. Friendly staff.

Thank you to Shirley T for straightening out the room arrangement upon our arrival. The hotel is what you would expect from a Crown Plaza. The Exec King Suite was perfect w/the fridge and microwave and sofa sleeper for our needs.

Front desk keyed room wrong. Sink handle cell off. Room service delievered wrong food. Not a pleasant experience.

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אורח זה לא כתב תגובה.

We had a great stay. With the exception of one or two ambulances, the stay was suprisingly quiet for downtown Charlotte. Head's up-there is an additional $15 parking charge but our car was safe throughout the night and the next day. Parking garage was directly connected to hotel which made us feel safer! Very clean rooms. Very convenient location to downtown. Well-lit and easy to find at night.

shuttle services very helpful

Overall, we were satisfied with the hotel. The shuttle service was a great feature that allowed us to save some money on cab fare. The walk to Epicenter is reasonable (about 10 minutes). The only complain was that the walls were quite thin, and we could hear the guests next door. Otherwise, everything was very good.

Overall I ma very happy with my saty. Felt the rooms were very clean and the staff was very helpful in making my stay comfortable. Was provided information about downtown activities and they also offered a shuttle service to the Panther Stadium. Price of room was a bit high, however since it is downtown and 1 mile walking distance from the Stadium & Night lIfe then i guess it is par for the course. Would be willing to stay again in the future just because of the convience at least one night only due to price of room. Have stayed in just as nice rooms at half the price or cheaper. Staff was great and rooms were very clean. Very happy with my stay.

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Denied early checkin....Denied check in because of mistake regarding credit card charges; finally allowed checkin after hassel at front desk...Food from previous guest in room...Check out person was much better & said there should have been no hassel at all...

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GOOD

I had a relaxing & enjoyable stay.

I reserved 2 rooms and when my colleague came to check in there wasn't a room for him due to a "computer glitch" on the Crowne Plaza end....

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very nice hotel for the money. All the staff was very friendly and helpful. Clean rooms and nice bathrooms. Should include a small refridgerator for the price though. Close to Nascar Hall of Fame.

Great hotel. Put us on a pet friendly floor though.

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The bathroom shower was so unsanitary I did not take a shower and was uncomfortable in using toilet.

The breakfast buffet is well worth including. Great location - although a bit close to busy streets.

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No complaints during my stay. Service was great and everyone was very friendly.

Everything about our stay at the Crown Plaza, Charlotte was wonderful. We will go out of our way to stay here again.

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אורח זה לא כתב תגובה.

I reserved a king bed with a balcony. At check in we were told we had a king with a balcony, but when we got to the room it was two doubles with a balcony, and they could not change it. We were very frustrated, and brought it up again at check out, when an EXTREMELY nice concierge provided us with free breakfast and free parking (normally $15...RIDICULOUS!). Very clean, slightly noisy, everyone was very nice, ESPECIALLY the WONDERFUL women in the restaurant area we ate breakfast in, they were literally some of the sweetest and most pleasant women I have met in a VERY long time. Genuinely happy and cheery, and made our post-NYE2011 celebrations headaches lessen just by being around them :) All in all, a pleasant stay, just a few mix ups and some noise that was heard in the morning (most likely made by the cleaning ladies).

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Not a bad arrangement at all.

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The hotel room was small and the closet mirror badly cracked. We had to ask for tissues in the bathroom. Room A/C was fine, but was broken on the lobby and banquet floors and it was ridiculously hot and uncomfortable "Restaurant" did not open at 5pm as stated, we had to eat in the bar/lounge where the wait staff was small and swamped. They did the best job they could but it was a long wait for food. We will not visit again.

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First of all the people were absolutely fantastic at the Crowne Plaza. The room was a little disappointing in that it was a little small and there was evidently a rock star/band that had stayed there prior to us. There were cracks in the bathroom, lamp shade, table etc!!! We were in Room 1001 so perhaps the other rooms are in better shape.

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