Holiday Inn Express Suites South - Tyler - Tyler

The hotel was very nice and clean. The room was comfortable and clean. I loved that we had a couch since we only had one bed. The breakfast was great.The only complaint I have is that we booked this hotel specifically because it was close to the testing center and the checkout wasn't until noon when testing would be done. Housekeeping was knocking on my door at 10 a.m. I think that if it is before noon they should for sure wait until you are checked out to try and clean it. Other than that it was great. The staff was great and welcoming.

Enjoyed the hotel. Allowed us to check in early. Great breakfast.

Cannot say enough about the staff, from the front desk to the housekeeping staff. They are all top-rated in my book. Have stayed in 5-stars that did not provide the prompt, personalized service that these folks did. The hotel was very conveniently located for my purposes, the room and public areas we used were all very clean and well maintained. I happily recommend this location for both business and leisure travelers.

Very good hotel for the money.

It was a great spot to get away. The room was very spacious and the jetted tub only made it perfect for a great romance scene

Nice, large, clean, comfortable rooms! Very quiet. Lobby and elevators not very luxurious. Felt a bit like an express inn. Breakfast area just OK. Close to restaurants but in a rough area. Felt a bit overpriced.

Nothing spectacular to mention about hotel. We ate breakfast there (included in price) & swam at indoor pool.

Hotel was a little hard to find but after getting there it was a great stay.

Very, very clean. nice indoor pool. great free hot breakfast.

It was a nice place. Great for an overnight stay.

The only downside to our stay were noisy children running up and down the hall at 9 pm.

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Very good and comfortable , Service was excellant,

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My wife and I were very happy with the experience at your hotel. The facility was in great shape and the staff was friendly and helpful.

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Hotel was clean, breakfast was hot and hearty. Pleasantly surprised about hot pancakes, waffles, biscuits, sausage, etc.The main complaint is a big one. The air conditioning wasn't as cool as it should have been in Texas with 100+ degree temperatures. Room was always slightly warm and even the lobby. The manager said someone adjusted the thermostat to 80 degrees!!!! and it was taking a long time for the property to cool down. Bottom line is if you are cold wear a jacket, otherwise I expect the property to be cold in the summertime.

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It was a nice hotel, just hard to get in and out of. That is representative of the town not so much of the hotel.

We stayed here because of a problem that left our home uninhabitable for a few days. The hotel was nice, and service was good. The only complaints we had were that the jacuzzi tub in our room wasn't very clean (we had to clean hairs out of it) and the ice machine on our floor didn't work, so we had to go down to the first floor just to get ice. Otherwise the stay was nice, internet worked great in the room, pool and hot tub were both very nice. I would definitely recommend this hotel.

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I would stay again, nice location, fairly clean, good service. Breakfast could use some better choics but plenty of food if you like fattening stuff.

Friendly staff, clean room, nice indoor pool and spa.

We would stay here again!!! Very comfortable stay and a very helpful staff!

Three of my friends and I went to the Canton Fair Trade Days for May and stayed in Tyler for the evening and then went back to Canton the next day. If not for the wonderful stay at this Holiday Inn Express in Tyler and the great rest we got (as well as two wonderful free meals) we would not have been rested enough to go back. Thank you, Holiday Inn Express, you are tops and we will definetly stay with you again! Trish, Sheila, April and Yvonne.

Great service, location, room, breakfast, laundry facilities & indoor pool. Whether travelling on business or need a night away this is a great place to stay. When I asked for assistance with directions staff wanted to know if I was happy with my room!

This is a particularly nice Holiday Inn Express. Very well maintained. There are even DVD players in the rooms. You can tell it is important to the owners here for their guests to be extra comfortable. We will always stay here when we are in South Tyler.

I have stayed in a lot of hotels in my life and Holiday Inn Express never dissatisfies. Always clean rooms, friendly staff, breakfast is really good. And the kids loved the pool.

Excellent service- we will definitely stay again for next year's event!

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Very happy with my stay here, it is a clean hotel with great inside pool, large and great for the family

This was my second time staying there and both times the hotel staff is the best out of any other hotel I have ever stayed at. The hotel is always very clean and is nice to be in, one night me and my wife just liked being in the room so much we just watched a movie instead of going out.

Tha stay was good. The heated pool was cold and no towels at the pool. Breakfast was a disappointment. Eggs thingy was nasty. not much of a selection of breakfast items. The staff was friendly.

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The hotel was very clean, the people were all great. The building itself had little sound proofing. We could hear outside traffic and people in the rooms around us. The hallways were also noisy at night. The faucet on the sink in the bathroom was so short that you couldn't really get your hands or a cup under it to access the water.

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I just stayed at a Holiday Inn in another city last month. They really made me feel like a "Priority Member" - gave us EACH a bottle of water FREE on check-in AND asked if we would each like a FREE bottle when we got on the road. This stay was different... I had to ASK for the water and then they only gave us ONE BOTTLE. they said it was "one per room" not "one per person" - I know, sounds like a petty complaint...BUT, when you can spend a dollar on some bottled water and make your guest feel special it pays off... likewise, if you make them feel like they have to beg you it really looses its appeal...

This was one of the best hotels I have ever stayed at. I plan on staying at a Holiday Inn Express from now on when ever I can.

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