Holiday Inn Express Hotel & Suites Amherst-Hadley, MA - האדלי

Good hotel for a short stay. Very clean. Friendly staff.

We forgot clothes in the drawer. They were kind to call us and let us know.

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Would stay there again. Good Hot breakfast as usual with all Holiday Inns. Clean and accomodating for 1 night. Very convenient location to UMass.

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had lots of confusion at check in...they had someone else in our room, but rectified by giving us a suite...very nice, intelligent front desk people. Room was clean and acceptable. Breakfast was so-so but typical of free breakfasts....coffee very weak! Overall I'd give this 2.5 stars.

We picked this hotel because it had a hot tub, and the pool/hot tub area was open late (till 10). It was very nice. A comfortable lobby, ample breakfast, nice and clean.

Very enjoyable. Hotel very clean and al staff very cooperative and friendly. The suite was very clean and well presented. The quality of staff service was excellent and support was always forthcoming. One of my children was ill and the hotel staff were very helpful in offering information, advice and assistance.

Only stayed for one night on business but found everything great. The hotel was very clean. Used the pool and sauna and again clean and neat. I had business at UMass and it was only a short drive to where I was going. The hotel staff was very courteous and accommodating. I needed to find a place to grab a sub on my way to the meeting and they provided me with a great tip on a local sub shop that was excellent. I would come back and recommend it for a short stay or if you need a nice place for the family.

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Very convenient to Northampton and Amherst

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Don't stay here - they had loud parties in the lobby area every night lots of drunk guests running around the hotel, the front desk person wasn't willing to tell them to be quiet. Not convenient at all to get in and out was a pain (lots of u-turns). VERY expensive for what you get!!!

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Breakfast just OK, but hotel fine

it was fine.

Our experience was positive and we will likely stay at the Holiday Inn Express Amherst-Hadley location the next time we are in the area.

Hotel was great. Good location, friendly and helpful staff. Good breakfast included.

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Although there is no room service at the Holiday Inn Express, the accommodations and services that are provided are first rate. The staff were friendly and helpful. The rooms were clean and did not smell of smoke at all. There were a couple of nice touches worth mentioning: 1) a lovely patio adjacent to the indoor pool (which we used); 2) a good HOT complimentary breakfast (and the design of the breakfast room was good enough that despite it being crowded, everyone seemed to be able to serve themselves in good order). Good value for the money.

Helpful, wonderful staff. Rooms very comfortable. Not one complaint. You have to try the breakfast pancake machine!

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The people at the front desk were very nice and helpful.

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This is a relatively new hotel, but the furniture in my room looked like it camre from goodwill.

After all e great reviews, we expected much better. We went to our room via the back staircase where the mustiness mixed with Lysol nearly made us gag. And when we entered out room we all, once again, gagged as it smell like a wet locker room. The decor was also straight out of the 1980s: bland and old-looking. We then received an extra-charge for a cot, even though we booked the room indicating we had 3 children and there was no indication that an extra charge would be incurred. Just really pathetic all-around.

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This hotel is great!!! Friendly staff, clean and comfortable. Nice wide screen TV and refrigorator. Breakfast was provided at no extra charge and was decent. Location is not quite tranquil (it's on a road near the mall), but it is very close to center of Amherst.

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Overall great hotel. Not in walking distance to anything quaint or unique, only box stores. Felt that rates were a little high. Buffet breakfast fantastic.

Our stay at this hotel was great.

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My stay was OK, great front desk service. However, the sheets on the bed had clearly not been changed.

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Excellent service. Wish we had some movie choices in the evening.

Pros: 1- Superb TV 2- Clean room and beds Cons: 1- Noisy and not performing A/C 2- Noisy refrigirator

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Rooms are comfortable and clean and the staff is friendly, quick and helpful but my room was near the elevator which "dinged" loudly every time it stopped at my floor and I could hear the phone and muted conversation from the room next door.

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Friendly helpful frontdesk. Clean rooms. Easy to locate hotel. Overall excellent stay.

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A great place to relax. The hotel was very clean. We loved the indoor pool and fitness room. A great value. Awesome cinnamon rolls at breakfast.. I would stay there many more times...

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Was assigned a room smelling freshly of primer paint. Was "upgraded'' to a similarly disappointing room, with completely weird arrangement of furniture, and vibe. The pillows were terrible too. Wouldn't let my friends or family stay at this one!

the folks at the hotel were very friendly and helpful. We would go back again. The entrance from the highway was not clear, that was the only negative.

Room was rather spartan. There were hairs on the sheets that I needed to remove. Not sure if they changed the sheets that day or their laundry service is not great.

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