Holiday Inn Express & Suites Ames - Ames

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The overnight staff was very unprepared and highly unprofessional. There were fingernails on our floor, no soap, no shampoo, and list goes on and on. I would never recommend this hotel to anyone.

The hotel itself was fine. I chose this over the Hampton Inn because we could get a room for $16 less this particular weekend. However, the breakfast (most important part of the stay) was a little disappointing. The selection was very reasonable, with a wide variety of stuff. However, the eggs were atrocious -- scrambled on Saturday, obviously powdered; cheese omelettes on Sunday, clearly from an assembly line, worse. The sausage gravy was good and the biscuit on Saturday was all right; the biscuit on Sunday was clearly from Saturday, half of it was hard to cut with a knife. The so-called bacon they had on Sunday looked and tasted strange -- my wife described it as "bacon-flavored deep-fried construction paper." On the positive side, the warm cinnamon rolls were a treat. They had a machine to make pancakes, but we did not try them. Based on my experience here (Ames is not a regular stop for us) and my past experience with Hampton Inns in general, I'll definitely choose Hampton.

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My peer and I had a great time at the hotel. It was convenient, clean, and comfortable. I would definitely stay there again.

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It was just ok. Nothing special.

The hotel was very close to Iowa State University (approximately a five minute drive). If you have a student at the university I would highly recommend the hotel for visiting on Family Weekend or for football and /or basketball games.

Had a wonderful time,pool was terriffic and soothing and the rooms and bed were perfect and comfortable and Nolan the clerk was funny he made you feel welcomed, Thanks again

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The room was clean. It was spacious and comfortable. The breakfast could have been better. Cold continental was good. Pancake maker wasn't working It was fair week and ISU move in, the price seemed high for the hotel.

Front Desk guy was super nice. We came in late and he said he was waiting just for us!

I have stayed before at this hotel without incidence. However, this time there was no hot water in the morning. Made my morning rough.

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Room grossly over priced. Forced to pay double because of an event in town. Never will stay with them again.

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This place was very user friendly...even tho there were alot of hockey kids there...you hardly noticed any unwanted noise or inconvience... would stay there again...very nice staff and the breakfast was great...thanks

There were ants in the pool and the bedroom was ok. Not the best. Not the cleanest. I have stayed in many hotels in Ames and I will not return to this one. When I told the desk attendant about the ants in the pool he scolded me for bringing in food and drink. Most places let you bring in food and drink not in glass. The choking smell of cigarettes greeted me in the morning. Really??? Seriously??? Not the best.

This Holiday Inn is very reasonable for prices. We stayed there on our way up north. The breakfast in the morning is pretty good with hot food, cold food, and pretty good coffee. The room next to us had a loud vibrating sound coming from it (fridge, exhaust fan?) and we called to see if it could be stopped but it never was. That was the only problem we had. Pretty good place to stay otherwise.

We had a very pleasant experience, and the people in the front desk were very friendly.

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We booked a non smoking room. Our room smelled of heavy smoke! They would not move us due to hotel was sold out.

The "hot" buffet should be renamed "microwavable" however there was a nice selection of continental breakfast foods as well as yogurt. The workout facilities need much to be desired and the hotel heater was very noisy. The pool needed to be better heated.

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The hotel needs some work. The wallpaper is drab and "used" looking. The tile on the bathroom floor was rubbed black (color worn off) in several spots. The tub sealant also needs to be redone. The carpets need cleaning and beware of the flying/crawling incests that sneek into the room via the air conditioner unit that "staff unfortunately can't control" hotel staff's exact words. I'd rather stay at another brand OR stay in Des Moines and drive to Ames.

Friendly front desk person & quick check-in. But the room was not at the level of other chains that are similarly priced. Fixtures & finishes looked closer to Hotel 6. Our room had a unopened yogurt cup on the dresser & a soiled washcloth hanging over the shower rod. Looked like they didn't clean it well or someone checked in to the room & then moved to a different room.