Fairfield Inn Suites by Marriott Cherokee - צ'רוקי

The hairdryer did not work in my room and the noise was pretty loud in the wee hrs of the morning. I think people left their TV's on all night.

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good

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It was enjoyable.

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I wish I could remember the woman's name who checked us in and made us feel pretty special. She informed us of some sights to see in the area and provided directions. The breakfast was more than the usual continental offered by most other hotels. The room was not very soundproof; we could hear the TV in the room next to us when it was turned on at 5AM. I think the occupants were hard of hearing. We enjoyed our stay; we usually do in a Marriott property.

GOOD ROOM. THE HEAT PUMP WAS HARD TO REGULATE. THE CLOCK DIAL WAS IMPOSSIBLE TO SEE. OVERALL, THE ROOM WAS VERY ADEQUATE. THE FREE CONTINENTAL BREAKFAST WAS FAR BEYOND ANY OTHER HOTEL I'VE EVER STAYED AT. WOULD DEFINITELY STAY THERE AGAIN!

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Our stay was outstanding. The first thing when we got there was a friendly person at the front desk. Her name was Sherry and she was like a friend. She was outstanding. The pool was the bomb.. Open early for a fast dip before check out. Every one was very friendly and pleasant. Love this place will for sure go again.Very clean and fresh.

Have stayed at Fairfield several times before and each stay has been a very pleasant experience.

Friendly staff, very clean and comfortable. Right across the street from the casino. Unfortunately, nothing much else in walking distance though gift shops, etc are a couple of miles down mountain roads. This is a dry county so no drinks except in casino.

The room was fine but that staff was very rude and unprofessional. Everytime we were entering and exiting the hotel, the front desk attendant was outside smoking. There were numerous other examples to prove this staff did not care at all about customer service or trying to please the guest. Since there is too much to even write, just trust that this staff can ruin your experience here. For a Fairfield by Marriott, very disappointing. I will not stay here again, next time we will go to Holiday Inn and I encourage others to do the same.

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This was an excellent hotel! The staff was very friendly and helpful, the hotel was clean and its location was perfect (right across the street from the casino). I'll definitely stay there again on my next trip.

Room had adequate space and was nicely laid out. Would be nice to see the hotel do some work on sidewalks so you don't have to walk through mud when walking to/from the casino. The bed was hard and there was some noise from other rooms and parking lot so I can't say I had the best night's sleep.

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not as sound proof as I would have liked - good breakfast & clean, roomy rooms. staff not overly friendly, but satisfactory

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