Mamaison Suite Hotel Pachtuv Palace Prague - פראג

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My wife and I stayed in a deluxe suite for five nights. The view was five stars all the way. The staff was attentive and patient. Unfortunately, the room was just not up to snuff with the location and the service. The bathroom was a C- at best, and, worst of all, the radiator-style heater was not working in the bedroom (which was a major problem because it was below freezing the entire time we were there). I'd stay there again, but I'd have lower expectations.

Highly recommended. Luxurious stay. Will definitely go back.

The room we stayed in was really lovely, the service in the hotel possibally the best I've seen, I would have no hesitation in recommending the Mamaison suite hotel and plan to stay there again when we next visit Prague.

The hotel is in a great location and the staff was very friendly and very helpful. Our room was a Jr. Suite and it was very large with a small fridge and little cooktop even. We didn't really need all that space, but if you did it would be nice to have.

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The service was first-class and friendly, and the building and courtyards were beautiful. We got upgraded to a deluxe suite with a view of the river, which was enormous and very well appointed (although our friends were in a "junior" suite on an interior courtyard that was nearly as large). The location is in the heart of the tourist center of Prague (steps from the Charles Bridge) -- with all the advantages and disadvantages that that brings.

Great location, wonderful staff and amazing room! One step into the lovely courtyard, you would think you were in the country at a lovely villa. Our room , a large suite overlooking the courtyard, was absolutely perfect! For the amount we paid, the most reasonable and delightful accommodation we have had in Europe. Happily, another quiet oasis in a busy, beautiful city.

Great rooms, great service, great location. I highly recommend the hotel.

A VERY, VERY GOOD HOTEL! SERVICE, COMFORT, LOCATION, EVERY THING VERY GOOD. WILL DEFINATELY STAY HERE AGAIN WHEN VISITING PRAGUE.

We felt like we had found the best hotel in Prague.

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Beautiful Prague hotel with a history to it!

Awesome location! Probably a better view of Prague Castle and the Charles Bridge than the pricey Four Seasons down the street. Naomi, one of the hotel staff, was spot on in her recommendations for restaurants and went above and beyond to help us during our stay. The rooms were spacious and kept as clean as possible. The public spaces were very nice as well. The only area that needed work was the enclosed shower stall in our bathroom which had mold, hard to remove without adequate ventilation. Otherwise, everything was perfect. We will stay there again and recommend it to others!

beautiful place. service is fantastic. wifi not in rooms but lobby. perfect location to bridge and town. loved it

Excellent hotel, excellent service in a great location.

This hotel was in an excellent position, close to all the major sights. Our room looked out of the Charles Bridge and the Castle - we couldn't have asked for a more spectacular view. the room facilities were great - a little cupboard kitchen - good large bathroom - very comfortable large bed - two easy chairs and a table. We organised our own breakfasts but had one evening meal in the hotel which was good. Close to other restaurants. Staff were extremely helpful and their English was excellent. Close to cultural and musical venues.

A great hotel with well trained staff to meet my expectations of a 5 Star Hotel.

Vi har bare positive tilbakemeldinger til dette hotellet. Vi møtte en veldig hyggelig betjening som også hjalp til med bordbestilling på restauranter og tips til shopping. Rommene vi hadde var suiter med flere soverom og flere bad til en ikke avskrekkende pris. Flott utsikt over elven og 100 meter til Karlsbroen. Frokosten var ikke inkludert i vår bestilling, men vi valgte likevel å betale et daglig tillegg for å spise frokost i hotellets restaurant. Utvalget der var helt i orden. Er dere mange kan det være lurt å reservere et bord til frokost slik at alle kan sitte sammen.

Super nice and friendly staff, however a few things that makes it just a 5 star such as no champagne in fridge, no flowers in the room, no staff to ask you what you would like to drink at the breakfast and if you would like something special and small, yet important things like that.

Realmente un excelente lugar, muy buen servicio. Y Paty que estaba de Training, nos ayudo mucho.

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위치 .시설. 친절도 어느하나 빠지는게 없어요 ^^

Everything is perfect!! They arranged us a room that can see the Charles bridge and on the Saturday night can see the firework! You can take tram or on foot to most of the viewpoints. The hotel staff are very nice and helpful.

Sentralt og hyggelig hotell, nær de sentrale severdigheter, gamlebyen og shopping.

Très bel hôtel et suite magnifique. Le personnel est charmant et entièrement à notre écoute. Quelques petits bémols : pour la suite en rez de chaussée (106) qui donnait sur une petite ruelle à l'arrière (côté salle de bain) et il y avait du bruit la nuit et cela nous a réveillé à plusieurs reprises. La TV dans le salon mais pas dans la chambre !! et la salle de bain ouverte sur la chambre (si la salle de bain avait été une pièce fermée, nous n'aurions pas été dérangés par le bruit la nuit car nous aurions fermé la porte). Le petit déjeuner à prendre au restaurant (il faut sortir à l'extérieur pour s'y rendre). Sinon tout était parfait ! L'emplacement idéal et le personnel aux petits soins... Nous ne regrettons pas du tout notre choix.

Supert hotel med flott utsikt mot slottet fra vårt rom.

Personnel aux petits soins, rapport qualité prix remarquable

Hôtel insatisfaisant. Certes l'emplacement est bon, non loin du pont Charles, mais plusieurs chambres sont dans des mansardes, sous le toit, avec des poutres partout même au-dessus de la baignoire : il faut se pencher pour prendre sa douche !! La climatisation est défectueuse et la chaleur est atroce dans les chambres. Le personnel à l'accueil est aimable et compétent, mais on le sent embarrassé par l'état lamentable de certaines chambres. Il se peut que d'autres chambres soient meilleures mais les deux mises à notre disposition étaient très très mauvaises. Le petit déjeuner est correct, sans plus. Nous avons été extrêmement déçus par cet hôtel qui n'était pas du tout à la hauteur de notre attente.

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Nous avons hesite entre les 2 rives pour choisir notre hotel. C etait une deuxieme experience a Prague et notre choix fut des plus judicieux. De par sa situation nous aurions pu croire que les chambres auraient ete bruyantes et bien non. Le service concierge etait impeccable, l hotel plein de charme (c'est bien de retrouver une telle ambiance de temps a autre), beau jardin. Sa situation etait particulierement appreciee le soir au retour des sorties. Seuls petits hic: pas de wi-fi dans les chambres (apprecie par le conjoint) et cafe moyen au restaurant. Nous y retournerions sans hesiter.

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Wunderbare, zentrale Lage bei der Karlsbrücke in schönem palastartigen Gebäude. Liebevolle und kompetente Betreuung; die Damen von der Reception wussten zu allen Anliegen eine Antwort oder einen Tipp. Wir bekamen Upgrade von Zimmer zu Suite und für unsere frisch vermählten Kollegen Willkommens-Sekt. Die Zimmer im Parterre sind eher dunkel, aber die Strasse, auf die unsere Fenster gingen, zum Glück eine ruhige Nebenstrasse. Im dazugehörigen Restaurant Amade isst man sehr gut; moderne (nicht so fettlastige) tschechische und internationale Küche.

Fantastisk hotell, med en fantastisk beliggenhet i en fantastisk by. Anbefales!!

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Vil absolutt anbefale dette hotellet. Vi oppgraderte til liten suite fordi vi ønsket utsikt over elven, og det var det verdt! Nydelig stue, soverom med himmelseng, eget toalett og bad. Liten kjøkkenkrok. Vakker innredning, lukseriøse omgivelser... I en av anbefalingene ble vi oppfordret om å ikke benytte hotellets frokost fordi det var dyrt og dårlig. Vi fulgte rådet en dag, men angret på det. Beliggenheten gjorde at vi ruslet over Karlsbroen hver dag.... Anbefaler også å gå på en kirkekonsert!

Bra läge, service och rum. Kommer definitivt att bo här igen.

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Super "autentisk" hotel med perfekt placering lige midt i den gamle bydel. Alle store seværdigheder kan let nås på fod. Masser af muligheder for aftensmad lige omkring hjørnet. Man kan få morgenmad på hotellet, men det er både dyrt og ikke rigtigt inspirerende – spis heller morgenmaden på Cafe Phoenix 10 meter fra hotellet.

Location is perfect, only walking distances to everything in town. Close to metro station and very good bus connection to the airport. Around the hotel are a lot of caffe shops, restaurants, clubs and shops.

Koselig hotell rett ved karlsbroen, ligger med utsikt mot elven. Kort vei til det meste. Frokosten var det eneste som ikke var tipp topp, så vi valgte å spise ute. Bra service!