Copthorne Resort Solway Park - מסטרטון

The best hotel gym I've seen. This is important to me. The rest of the hotel was fantastic and the restaurant was excellent!

This hotel has so much going for it but we found the service especially in the restaurant very poor. I don't think the waiting staff have a any proper training.There wasn't much organization and their knowledge of the food and wine was non existent. We found the food excellent and the rooms very nice, an improvement in service and this could be an exceptional venue.

My stay was okay but I was VERY dissappointed on two matters. 1. Stains on the chairs in the room. I told reception and the response was "it is a water stain" . I do not care what the stain is I think it is very bad to have left this chair in the room, not a good look. The occupiers of the room do not know what the stain is! the 2nd comment and in fact this is a complaint of lack of communication to dining room patrons - I paid $18.50 for 2 pieces of toast and a coffee!!!! This is appauling I should have been told the cost as I would NOT Have eaten my breakfast there! These two items tho not big do make me consider if I will stay at a Copthorne again.

Superb hotel for a stay, wonderful facilities

אורח זה לא כתב תגובה.

great service, and location for us. great facilities provided, just found the beds a bit hard

Most impressed with the excellent service received - when goods left in room staff went to considerable trouble to ensure we received these quickly - at no expense to us. Really went that extra mile. Only negative was there was nowhere to sit comfortably in our room during the evening - a couple of armchairs would have been such a welcome addition, beds don't make good seats!!