The Bel Air Resort & Spa - Panwa, Phuket - פוקט

Nice Hotel . Good for families with young children . Nice pool . Breakfast was ok at first but every day something disappeared so at the end it was bread eggs and sausages ... The beach was not so nice and the food at the beach was terrible even though it was so expensive . If you have a big family then the best to walk out from the Hotel and hire somebody with a minibus to drive you around ; it can be cheaper than renting a car or a van .

the hotel room (2 bedroom suit) was specious with big swimming pool and good kitchen facilities, ideal for families with infants and kids. location is quite far and you need to spend at least 1000 bhat to go out to any mainstream place. there is a shuttle service free from hotel, but that will take you to a small area (rocky beach, so canot enter the neach) with few sitting joints. the service is horrible, cannot underdstand english at all. in one incident, we went up to the roof top restaurant and asked for butter for the baby. it took them 30 min to bring butter from down stairs kitchen. i will recommend this hotel only to families with kid away from the local hurdle. but be prepared to get poor service and pay for transport. my over all rating will mbe 3.5/5

Staff need training in customer service, they think that saying Sorry the problem is solved. I will consider other option in Phuket. Definitively Im not returning to this hotel in the future.

Even though the language was a barrier, they were very accomodating. The hotel layout is a little spreadout, far from the main lobby and dinning room but the rooms had an amazing view!!

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We had a great time. The hotel was quiet but close enough to major points of interest to keep everyone happy

Hotel - quite nice Rooms - big and comfortable enough The private plunge pool room was big but absolutely no view on level 2. Felt like it was in a car park. I would think the higher level sea view rooms might be better but the view from the pool deck area has what looks to be like oil storage tanks and a water tower with glimpses of sea around. Restaurant - disappointed in Thai food selection. I have never seen turkey so prominent in any menu. Caterered well to western food Staff - competent and pleasant Wi-Fi - although my reservation through Hotels.com stated free wireless in the description next to room type, the hotel insisted it is only free in the hotel lobby and pool deck area, so I had to pay to have wi-fi in the actual room. The "pay as you go" wi-fi rort by hotels continues - skim the cream from the customer. An overall wireless connection payable by the hotel to an ISP is surely included in the overall room cost, especially when it is a fact that there are usually quite a few guests in the hotel at any given time all contributing room charges. Location - extremely quiet. Whilst I thought that it would be good being in a part of Phuket that is quieter than Patong, I did not realise just how quiet. There is nothing to be found at Cape Panwa. Made me feel captive to the hotel room. This location is probably best for honeymooners. It is not really a good family destination unless you want your kids screaming how bored they are.

The bad things are no free wifi, not so many choice for the breakfast.

Very nice hotel. We had a very nice apartment nice furnitured. They have a free shuttle to their very beatiful private beach. The best hotel in all our trip. Good service with both pooltowels and beachtowels at the spot.

My partner and I spent just under two weeks at the Bel Air and loved every minute of it. We stayed in the two room, plunge pool suite and loved it. The staff at the hotel are very friendly and helpful doing everything they could to ensure we had a great stay. The hotel is about 30min from Phuket town or around one hour from Patong which we had no issues with, as we wanted a quiet location and had a hire car to get around. The prices of food and drink at the hotel are good with half price cocktails between 4pm and 7pm making them about $2.50 AUS. The hotel beach club is about a 5 min drive from the hotel in a really nice beach cove. The Hotel staff will drive you there and back. You can get the same food and drink at the beach club as the hotel for the same prices. Over all we had a great time at this hotel and would recommend it to anyone looking for a nice quiet hotel with everything you would want.

Nice & quite place if you're looking for a chill out location. Recommended to rent a car to easy travel coz hotel fre shuttle takes u oni to heir exclusive private beach & within 1km radius.

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酒店位置很偏，但是周围环境很好很安静，就是离商业区及热门海滩太远了！

Vi blev hentet phuket lufthavn og kørt til bel air hotel og fik vores nøgler da vi trådte ind i vores hotel værelse blev vi alle overrasket. 3 sove værelser m bad og en kæmpe altan m. Udsigt til havet dagen efter tog vi Hotels bus til privat stranden og der fik vi en dejlig dag og blev solbrændte og smagte vores første kokosnød så vi kan klart anbefale bel air spa og resort til familieferie

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Fint hotell men dårlig service på de ansatte.

Helt ok hotell, men låg på fel sida av ön. Hotellet har säkert varit fin för 10 år sedan. Poolen kändes smutsig.

Our first impression when we enter into our room was “Wow”, really beautiful room. But unfortunately rest of our stay was not very pleasant. Our toilet was blocked and they fixed it every day but did not help much. The food in the hotel was terrible and we were so far away from any other good restaurant. It will take you around 30 minutes to go to any tourist place from the hotel.

Hotellrummen som vi trodde skulle utgöra två rum visade sig vara en trevlig överraskning med en härlig lägenhet på fyra rymliga rum o tre badrum ca 80-90 kvadrat o en härlig altan på ca 40 kvadrat med havsutsikt. Rekommenderar havsutsikt som tillval. Ett enkelt träningsrum o okej pool. VARNING för att lämna tvätt på hotellet ca 16 gånger dyrare dvs 1600 Bth på hotellet än utanför där motsvarande mängd tvätt hade kostat ca 100 BTH. Shuttle bus till stranden o ett turistområde, lite bökigt att inte bara kunna gå ut och direkt vara på plats, inga vidare prommenad vägar med rätt mkt trafik o inga trottoarer.

Vi var supernöjda med hotellet. Jättefint luftkonditionerat träningsrum. Superstora rum med stor altan.

Huoneet olivat avarat, joskin nuhruiset. Aamupala oli runsas, mutta huono. Palvelu ystävällistä ja hidasta. Hotelli syrjässä kaikesta, mutta hotellilta ilmainen kuljetus rannalle ja panwan kylään tasatunnein.

本人一行四人,訂了2 Bedroom Plunge Pool Suite, 入住日期： 14/02/2012 退房日期： 18/02/2012 住了這麼多天客廁一直沒有熱水可供洗澡,已跟職員說了很多次,他們每次派人來維修,一直都沒有維修好,又沒有交代結果,更加沒有更換房間給我們.

Большие просторные удобные номера Не помешал бы косметический ремонт Дружелюбный персонал Улыбаются соглашаются (до поры) но ничего не делают Начнешь настаивать перестают улыбаться но все равно не делают Пляж грязный Мусор окурки Лежаки столики грязные Муравьи осы пчелы Никто за этим не следит Бесплатный транспорт - это убитый тук-тук который приезжает когда получится Он нужен чтобы попасть на пляж или набережную с ресторанчиками так как возле отеля ничего нет В результате теряешь массу времени так как он никогда вовремя не приезжает и не уезжает Завтрак приличный но за пол часа до окончания перестают подкладывать некоторые блюда Кондиционеры еле работают Вентиляторы половина сломаны Жара в столовке жуткая но тайцы улыбаются и от этого становится легче Долго можно перечислять всякие мелкие недочеты типа пляжные полотенца будут после обеда Главное в каком настроении вы туда приедете Если в филосовском тогда в этом отеле ждет вас умиротворение Если в критическом то подумайте нужно ли вам это

Very nice hotel. We had a very nice apartment nice furnitured. They have a free shuttle to their very beatiful private beach. The best hotel in all our trip. Good service with both pooltowels and beachtowels at the spot.

Die Anlage ist noch relativ jung und doch ist die Abnutzung schon sichtbar. Hier und dort blättert Farbe, tropft eine Klimaanlage auf den Zimmerboden, läuft ein Ventilator nicht. Das Hotel wird nicht auf dem Level unterhalten, auf dem es gebaut wurde. Personal ist zuwenig aufmerksam/empathisch. Braucht mehr Training. Grosses Plus ist der ruhige und schöne Strand mit Hotel Beachclub. Hotelshuttle fährt stündlich. Leider schliesst der Beachclub u m 17 Uhr!

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２０１１年８月に３泊しました。プールアクセスのお部屋だったので、家族旅行（子供２人）には良い環境でした。 部屋も２LDKの広さで、キッチンも付いておりゆっくり出来ます。しかし、１階のためかソファー、エアコンがカビ臭買ったので、あまり使用しませんでした。 バスタブもありますし、シャワー・トイレも２箇所で、値段を考えるとお得です。 朝食付きのプランでしたが、種類も豊富で日替わりで料理が変わりおいしくいただけます。卵料理はコックが作ってくれますし、ビュッフェ式で満足でした。 夜は値段もそこそこで、冷たいお絞りはレモングラスの香りがしていい感じでした。高層のプールサイドでも食事が出来ますので是非チャレンジして下さい。 また、ここのホテルはプライベートビーチを持っており、am９：００～ｐｍ２１：００まで約一時間おきに無料で送迎をしてくれます。トゥクトゥクで約１０分ぐらいです。ロビーでお願いすれば時間に関係なく送ってくれそうでした！ビーチは人も少なくバスタオルやチェアーも装備してあります（もちろん無料）。食事もできそんなに高くありません。また、すぐ横でオイルマッサージやカヌーのレンタルなどもでき、ゆっくりと時間を使えお勧めです！海は透き通っていませんが、ヨットやボートも泊まって風景はいい感じです。少し泳いだ後はシャワーもありますので、ご安心を！ スタッフも対応よく印象は良かったです。ただ日本語は通じません。宿泊者は各国から来られておりさまざまです。欧米やオーストラリアの方は２W滞在するようでした。ロンドンから来ていたファミリーと子供たちはプールで一緒に泳ぎ、いい経験が出来たようです。 ホテルの周りには何もなく、５分ぐらい歩けばローカルの屋台が数件ありました。１０～１５分ぐらい行けばマッサージもあったようですが、歩くにはちょっと遠すぎます。ホテルの前にタクシー乗り場がありますので（常に車が止まっています）頑張って交渉すれば、行動範囲が広がるでしょう！私達は今回は使わなかったので値段は分かりませんが・・・・ 私達は空港のペイタクシーのドライバーに事前に予約しておいて移動＆観光は１日にまとめて済ませました。１日貸切で１６００バーツでした。プーケットタウンで買い物やエレファントトレッキング、ビーチサイドでシーフードランチをして次のホテルに移動し、プロンテップ岬のサンセット、バトンビーチのビーチ沿いで食事など、時には運転手のお勧めポイントに行ったり、自由自在な１日を満喫できました。 ここのホテルではゆっくりしたい人にお勧めです。 もう少し部屋の清掃とカビ対策をしていただくと、嬉しいのですが・・・・・

Lækkert hotel, med dejlig store værelser, og "de øverste" værelser har en perfekt udsigt over land og vand. Hotellet er virkelig gode til at have børne famillier boende, der er gode faciliteter til dem.. De eneste "negative" vi kan sige om hotellet, er at de ikke sankker super engelsk- Dog er der enkelte imellem som snakker rigtig godt. Det andet er at hotellet ligger langt fra Phuket by, Kata beach m flere. Derfor skal der køres lidt i taxi eller lejes scooter. :- ) Hotellets strand ligger 10 min fra hotellet, men der kører gratis strand bil 1 gang i timen hele dagen. MEN ALT I ALT ET RIGTIG DEJLIGT HOTEL TIL GODE PENGE.