Holiday Inn Express Pembroke Pines-Sheridan Street - פמברוק פיינס

We were really pleased with the hotel. The clincher was actually after we checked out! My son realized he left something of value in the room. I called back to the hotel and the front desk hostess took my phone number, told me she would personally go to the room to check and call me back. In less than 10 minutes she called back to say she secured my property. I am so sorry I don't remember her name. But, I want to thank the front desk hostess who help my family out on Sunday May 5th.

Could not have asked for more. Friendly staff, clean room, comfortable bed, very spacious room. We will definately stay here everytime we are in the area. Also breakfast was excellent.

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The hotel was perfect for what we needed. A stop over between destinations. I would have rated the room higher if the bed mattress and pillows were better.

Great price for a great room.

To start things off, the check in process was seamless. our reservations was available and accepted with no troubles. our room was clean and maintained daily as if there was going to be someone new checking in. The staff was very courteous and warm. Me and my sons enjoyed breakfast before we started our day. My wife and I will no doubt stay here again.

Had a great stay. My second time staying there. Beds are very comfortable, rooms clean and staff friendly and professional. Close to highway, easy access to shopping, dining, and entertainment.

My Family had a wonderful stay at this hotel. The hotel was quiet a distance from shops, there was a Wendy's next door. Breakfast was wonderful. My son enjoyed the pool, and Wendy's for his Ice Cream.

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We stay here about twice a year when visiting family that lives a few miles from the hotel. It's right off of the highway so very easy to get to and leave. Cannot comment on the pool, we never really use it, but it appears clean from windows. We always get a clean room and lots of pillows. Never have had a problem with check-in and never had to wait for our room. Breakfast is good, but there does always seem to be an issue with the pancake maker. There are plenty of other options though so this is not really an issue, more just an observation. The staff is almost always very friendly and we've never had a room that was too noisy to be in. Overall, I give this hotel props and continue to use it because it's very reliable and the price is fairly competitive for the region all through the year. It never goes above and beyond my expectations, but meets them right on and doesn't disappoint. Good to know, gas station right next to hotel makes gassing up a breeze when coming or going. And there are several affordable restaurants nearby for easy dining.

Stayed here because it was close to family. Room was very clean and well maintained. The second night we were there was very noisy. Never encountered this problem anyother time that we've stayed there. Breakfast was ample but breakfast area was VERY crowded. Checked out early in the morning bc of an early flight. Had to wait 5 minutes or so until someone finally showed up at the front desk. I'll most likely stay there again bc it was clean and conveniently located with respect to my needs.

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Excellent hotel--good breakfast, clean, staff very helpful, and easy access to computer facilities, including printer.

I had 3 problems on this short overnight stay. First was that i booked a room for my wife and I and our 3 year old daughter. When i got there they only had a king bed room available and the couch was not a pull out so my daughter was left without a bed. When I complained about it they said simply "Sorry, there is nothing I can do about it." When we got settled into the room we tried to connect to the WiFi and were unable to so we called the desk for support who transferred me to some offsite support center who couldn't figure it out after wasting 1/2 hour of my time. They said they would escalate it and call me back. They did call me back but at 7:10 AM on Sunday morning, ridiculous that they would wake us for that, 10 hours after I first called. Later that morning we went down to the buffet and as we were getting our breakfast the staff was cleaning out the food and turning off machines, I basically had to beg to get a class of orange juice for my daughter. When I complained about the all this at checkout they repeated "Sorry, there is not really anything we can do about it" So for me they score 0 for a non-existent internet connection, 0 for ability to fulfil reservations based on booking parameters, and a -10 for terrible customer service and issue resolution.

It was fine after I returned the 2nd time. Didn't recognize I was a priority member so I got my own paper from front desk.

Great place to stay.

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I didn't report the discomfort of bed right away. I didn't want to pick up everything & move. I told the front desk when I checked out the bed was uncomfortable, sagged in middle. They said they would make sure when I return they would check bed out & thanked me for reporting it.

The front desk and housekeeping were fantastic and very attentive and helpful - the breakfast was a 3 on the scale of 1 - 10, The beds although changed every day were not comfortable and squeaky when you moved around. The location made it hard getting in and out of the property that was tucked in between a car dealership, storage company and a Wendy's restaraunt. The hotel as a whole was an 8 out of 10 but the property location was a 4...good neighborhood though but very busy getting on and off the property itself.

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Got a room relatively cheaply here on Hotels.com Excellent service, very clean room, accommodations were great. No complaints.

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Hotel is clean. Staff very friendly. Breakfast buffet is well-stocked and eating area very clean. Outdoor pool/spa. Fitness and business center. Free Wi-Fi and USA today!

Really enjoyed the hotel and the area

Clean, non-smoking and up-to date. I stayed here for three days and enjoyed my stay.

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I have stayed at this hotel many times before and it was always a pleasure. However my recent stay I was blown away by their recent policy change. They used to do a standard $50 incidental hold on your credit card. Now with the new policy they place $150 per day hold on your credit card. As most people know it takes 5-7business days for those holds to be released. The general manager is nice but the manager on duty was not. Sad to say the hotel I once loved I will never stay there again.

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Nice place. No complaints.

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i enjoyed my stay and would certainly come back to this location and would recommend it to my friends.

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The hotel was nice and clean. Staff friendly

it was ok. Breakfast could be improved. we werte four people in a room, which was fine, but got tired of asking for extra towels since there were only three shower towels for all four of us.i got them only once and asked for them everyday.

First and foremost, taxi service is not readily available. Since a good diner is not in close proximity it would be a nice thing if the hotel had a restaurant of its own.

Under the circumstances of a death in our family, the hotel provided us with a base for family coming from out of town to all be together and close for the services. Staff was great as were the accommadations.

pleasant.

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Good, only some noise pipe (water presion) at night : (

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Nice hotel and nice room. Quiet AC unit, good water pressure in shower, conmy bed and good TV. Exercise room was small and only had two treadmills and a bike, no eleptical, which I prefer. One morning all three were in use so I walked the staircase, 4 floors up and 4 floors down for 30 minutes. Wow, what a workout! Breakfast was ok, nothing special. No restaraunts in walking distance other than Wendy's.

The location was great and very accessible! The staff were very friendly and courteous. The Breakfast was fine! I stayed at thehototl from Thursday to Monday in End of june to first week of July for a 25 Year High School Reunion, and it was a very wise choice, both for the price and location. I would definately use this hotel again if I have to travelto Florida in the near futur.

All was great, but the A/C didn't get as cold as I would have liked.