Holiday Inn Express & Suites Comox Valley - Courtenay

This Hotel is great. The breakfast buffet was very good, lots of selections. We enjoyed our stay a lot.

it was clean, staff was friendly.breakfast had lots of options , although more fruit or low fat items would be good. My only complaint was the room was way too hot

Great for kids , water slide and pool. Very close to mr Washington . We will be staying here again.

Good place to stay with kids, the one thing that really made a difference was the staff. Very friendly and helpfull, would go back.Rates on family rooms reasonable.

We were on a ski trip to Mt. Washington Alpine Ski Resort. Great location if you don't want to stay on the Mountain. The hotel was clean and comfortable. Service was friendly and prompt. Pool and hot tub was adequate and well maintained. Free breakfast was satisfactory and area clean. We had the King Exec Suite. The room itself was good for 2 adults in separate bedroom and 2 kids on the hide-away. Shared bathroom. Clean and comfortable. However, I do not recommend room 214. It is above the lobby and you can clearly hear the auto lobby doors beneath. It woke us up and kept me up, was not impressed. Also TV system lacks pay-per-view and the audio frequently glitches out on regular programming. Almost too disruptive to watch tv. (maybe the weather interfering with satellite?? 2 nice tv's with fridge, microwave and coffee pot. All very clean and well maintained. We will stay again without hesitation but not in room 214. They put a note on my file. How very nice of them lol.

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Good place not too far from Mount Washington.

Have stayed at this location on a number of occasions. Always impressed by the facilities and the friendly and helpful staff. The only area that I would like to see improved is the hot food offerings of the eggs and sausage. They need to be improved but the rest of the breakfast is very good.

I was a long time Best Western customer before I discovered hotels.com. This was the first hotel I booked through this site. The Hotel was clean and comfortable. There morning breakfast was one of the better ones I've seen (I travel 100 days a year so I see a lot). I would recommend this hotel!!

Suite was excellent lay-out although the hide-a-bed which my son slept on had a plastic covering. Body lotion had been used. Staff very pleasant. Was good value for money.

I really liked this hotel and will definitely stay there again but will bring my own pillow from home. The pillows are terrible.

no complaints.

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Here for business. Great hotel. Very well maintained. Everything is new and maintained to a very high standard. The staff are very friendly, helpfull and knowledgeable. The only wish is that of a better breakfast offering for the hot food. Excellent facilities wit gym and pool/Jacquzzi.

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Hotel and staff were good.

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My sisters and I truly enjoyed our stay, we were heading down to the Nanaimo and we were very disappointed you had no Holiday Inns anywhere else on the Island

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My one night stay was excellent from start to finish. The staff were very helpful, rooms very well appointed and comfortable. Complimentary breakfast was also very good, plenty of tables and the size of the tables were good for four persons. I will stay there again if I have the chance.

Hotel is nice for family travels. Pool and Waterslide were a big hit. 2 "complaints" 1)Free Breakfast was totally shut down exactly @ 9:30am weekdays. For families staying at hotel in summer time this seems a bit early. Show up at 9:31am and you are SOL, and the room sits empty and unused the rest of the day. Why not extend time until 10:30am during summer? It was all families staying there, not business travellers (Waterslides arent big with business crowd). 2) Shaw Digital TV service was nice, but super frustrating to use as the guide on tv shows all the channels, but in reality only basic cable package was available. Needed to refer to laminate channel listing sheet to know what was available. Why not either program guides to show only available channels or subscribe to all channels? Just a thought. Staff were friendly and polite, and room was very clean and tidy.

We only intended to stay one night but enjoyed it so much that we stayed for a second night. From the warm, friendly reception, to the clean, comfortable well-equipped room, to the excellent breakfast we were very impressed. Would definitely recommend it.

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After a long drive, I had a very comfortable and clean room to relax in. The pool and hot tub allowed me to have a good night's sleep. I also like the fact that breakfast is included. I would come back here.

Thoroughly enjoyed our stay. Clean rooms, excellent staff & service, very pleasant, professional and helpful. The included breakfast was very good and there are plenty of restaurants close by for dinner too. I would definitely stay here again.

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had a great time . the staff were very helpful and the breakfast was great

Everything is new and clean. room is spacious, breakfast was good,location is very convenience . Will stay again

Easy access to all Courtenay has to offer. Friendly, helpful staff

A great place to stay located among several good golf courses. A good breakfast set the day up nicely.

It seemed like a new hotel or possibly renovated. It was a very pleasant stay. Great food for the breakfast. Very comfortable beds. I would come back here for my next trip back. Free wifi came in good use to find things to do and eat nearby, on a late Sunday evening. Service by the staff during breakfast hour was very good.

the room was very nice, clean somewhat comfortable(pillows sucked) my biggestcomplaint would be that for a king suite it would have been nice to have real glasses to drink wine from not plastic(yuk). i have stayed at other chains and their suite had full set of dishes and cutlery

Only complaint is the pillows were horrible. Even the ones labeled "Firm" were way too fluffy.

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nice hotel, nice clean room, fabulous sheets! good breakfast with a nice variety!

Only thing this hotel is lacking is a pub. Free breakfast was one of the best that I've had. Nice roomy rooms with nice extra touches. Love the different labeled pillows! My son loved the water slide at the pool.

Really nice rooms, no services adjacent property though, just car dealerships etc.

Large and comfortable. Will stay again

Great hotel! Clean, new, great staff, amenities are top notch. It's just on a major street, with lots of traffic.

Our booking was quick and easy with hotels.com our hotel room (King Executive Suite) was everything we could have asked for, great breakfast choices ..... and our grandchildren loved your waterslide.... our room was very clean and comfortable, nice new hotel!

A+

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I couldn't say anything bad about our 2 night stay here. The hotel is very new and clean. Rooms are comfortable and have everything you need. Breakfast is excellent, even gave us a to-go box! Reception was very friendly. Used the gym, which has a great treadmill and is open 24 hours. Location is very central. Overall, is one of the best hotels I have stayed at!

We were very pleased with the Lovely Hotel, as well as with all the staff. They are most pleasant and helpful. Very pleased with strict non smoking enforcement. Hot or cold Breakfast was superb and staff here again most helpful and looked after stocking and cleaning. Just outside the door is the walkway around an air park. It was such a treat to be in close to get exercise as well as to our relatives. We did not use but they have a lovely pool and waterslide basic for children as well as hot tub. The park nearby has a wonderful playground for young children as well. Will stay here again. rate it a 5 out of 5. Just like staying at the Trump only a better price..

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Only a couple of years old and in very good condition with friendly staff, good housekeeping and above average inclusive breakfast. Located close to all amenities and easy to access. Great pool, hot tub and water slide. Only discomforts were the lumpy foam pillows and clammy mattress covers. Elevators need mirrors and handrails.

Courteous staff, new and clean, nice pub 5 minute walk away. They let us use the common room for a family gathering in the evening. Only con is we could hear the people above walking around. At 5AM!!