Waldorf Astoria Park City - פארק סיטי

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We have stayed at many hotels around the world and have not seen this poor of detail to service than from this hotel. From the time we walked into the lobby to check in and not one person working behind the desk even looked up. No one else was even in the lobby, we had to go over and ask if this is where we check in. This type of treatment carried on throughout our stay here mainly with folks at front desk. Typically if you stay in a property of this caliber the front desk personnel will always greet you, ask you about your day and if you need anything, not once!!! Our first room had a view of the drive right by the valet area (and the hotel was empty). We did request another room. For the money and supposed service this hotel should have had I would not stay here again. I would recommend the St Regis in PK. If they are trying to compete they are way behind.

I got married at Snowbird while staying at the Waldorf and it was a wonderfully memorably experience. It is a small property ( compared to the St Regis for examples)and it feels cosy, warm and inviting. From the doorman to the folks at the coffee shop everybody is unbelievably attentive. Service is excellent. Crazy, last minute requests for 12 champagne flutes were fulfilled asap. We were sent personalized gifts to our room. Don't miss the smores and hot chocolate by the bonfire every night. I cannot recommend the Waldorf in Park City more highly.

It was a great hotel but we chose to stay at a very bad time. Pool was closed. Movie rentals were down. So what we were excited for was ruined.

The hotel is lovely and the food is excellent. The wait service needs to try a little harder. Very friendly but can be slow. Sometimes way too chatty. And, it's not ok to join the party unless invited. In other words, no member of the staff should just sit down at a dining room table with guests. A little more finesse would be appreciated. Otherwise, very nice.

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The fire places in the lobby and outside the hotel are beautiful. Staff were wonderful and sitting by the pool admiring the fall leaves was perfect! The room (with fireplace) was tiny. Glad we didn't have winter gear with us...not sure where you'd put parkas and boots. Enjoyed the smores in the evenings. Sadly the spa was closed but we went up the street to the Westgate and enjoyed ourselves.

Nicest hotel I've ever stayed at. The hotel staff was awesome. Overall a great experience.

Loved the hotel, the staff, the pool, most everything about the room EXCEPT my husband had to work and there wasn't any kind of desk or even a chair in the room we had. Otherwise, loved the linens, the cozy feel of the room, the toiletries, the finishes, the pool, the big nice TV, the views, the restaurant (maybe a little foofoo but tasty).

Five Star

Hotel was very nice; entire staff was friendly and helpful. Room was very comfortable. First class all the way! Wish we could have stayed longer.

Very relaxing with great views! Love the pool, also staff was friendly and very accommodating. Fantastic!

The service was wonderful. The front desk staff, the bell hops, and the Concierge, and the spa service were WONDERFUL! The only person that was not top notch service was the man making coffee off in the little cafe.... maybe he was just having a bad day. The concierge recommended the most AMAZING restaurants to eat at!! Plus ideas of things to do in the area. 100% wonderful. The summer price was a nice break as well. I would stay here again. Top Notch!!

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Little far from main street but beautiful hotel and the shuttle service made it easy to get to and from main

We decided to stay at this hotel instead of going on a cruise for our 10th Wedding Anniversary. What a great decision that was. I am not one who can do the five star experience much as there never seems to be enough money or time. This was a trip of a lifetime and one that I have told others about and will continue to encourage others to do. I would love to stay again at this hotel it was something I will never forget.

Beautiful hotel

All was wonderful.....except, I was surprised to find a partially full glass still sitting on the dresser after the room was cleaned.

Great hotel and if you go on the offseason you can get it for a great deal! I will list a couple of notes you need to be aware of while visiting. Their is a 30 dollar resort fee that is billed from the hotel. Also, you can only smoke outside near the entrance and cannot drink any alcohol out by the entrance so keep that in mind. I am a cigar smoker and no one was outside near the pool and I could not enjoy a cigar and drink a drink without someone screaming at me! LOL The bed is ultra plush and the room is what you expect from an astoria. Robes and slippers etc etc Great room cannot wait to go during the skiing season.

Great property. Service in the restaurant was painfully slow. Same poolside. I would stay again with the hope for improvement in food service.

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Great place- evening check in crew not very helpful, but everything else, very nice.

The rooms were great and so was the staff. When booking we were not aware of the different levels the hotel is built on and imagine our surprise when we got the 'balcony' that was on ground level. Not to mention that the hotel staff had just set up a large tent for events that they informed us would be staying throughout the summer. What little view we had of the surrounding mountains was now completely gone, due to the big white tent outside.

we really enjoyed our stay. The room was clean quiet and elegant

Great hotel!! Wish it was a on the mountain. Great service and food!

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We will be back again.

From check in to check out, EVERYONE on the staff went over and beyond any service elsewhere.

The service at this hotel was phenomenal. Extremely friendly people who bend over backwards to take care of their guests. Rose in the retail store was wonderful and Andy, director of operations, spent almost an hour speaking with us about the area and all the opportunity that exists in and around Park City. He also sent us a bottle of champagne in celebration of our 30th anniversary. Really great people. Loved our stay and would definitely return.

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Loved the room & kitchen. Perfect for my husbands birthday getaway. We will be back!!

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Excellent hotel however several amenities were faulty or missing. No chair/desk was in room, no where to sit and do work/computor, also internet was sporadic at best and very slow when working.

The rooms were great and baths outstanding. However, they were lacking any work space, (ie desk & chair) and the internet was sporadic at best. Not good news for business travelers !

It was great! Didn't know whether to tip valet or not if that was included with the price of the hotel

The hotel was very nice. The valet was excellent. The one bedroom was too small. I felt like I was staying at a Hampton Inn with the Waldorf price.

The hotel was beautiful, I just wishes we would have gotten what we paid for. Was put in a handicapped room, which was not what I chose. Had to argue about the breakfast for 2 that was paid for, and didn't get the hotel credits that were paid for. Overall, I probably wouldn't choose this hotel again.

Everything was perfect. The rooms are very nice with great amenities. Only one small thing went wrong when we received our wake up call 20 mins late. Good thing we had set our own alarm! The concierge apologized and refunded our service fee, so that was kinda nice. However, I feel like a late wake up call may cost other tenants more than a $25 refund can fix. But other than that everything was amazing, super clean and represents the name really well.

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We normally stay at the St. Regis, Deer Valley at this time of year but for some reason their rates have increased. We had never stayed at the Waldorf, but it looked nice and the rates were closer to what we were used to so we decided to try it. We were very pleasantly surprised! We love the location; between the outlets and Red Stone Mall and Main Street as well as to the Canyons resort. The service was amazing...never lacked! They even brought us freshly baked cookies and a personalized card after we checked into our room. We had a King Suite room that was very nice...again we felt it was a step above the St. Regis which we love. The pool and hot tub was great, but other than that we stayed in the room or played in town. I will definitely go back!

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My wife and I were looking for a great retreat and some time together. This hotel was wonderful. The service was fantastic and the employees were very helpful and friendly. The rate was well worth the experience. The swimming pool was very warm even on the cool night that we swam.

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From the moment we arrived, the service we received from every hotel employee was excellent. At every turn each staff member was very attentive, professional and friendly. The room was very nice, comfortable & clean with a lovely view of the courtyard, pool and roses. The Restaurant was fabulous. Our meals were prepared perfectly and again, the wait staff were wonderful. Highly recommend both the hotel and restaurant.

We stayed overnight at the Waldorf for our anniversary and we were quite disappointed in the quality and cleanliness of the hotel. The floor had food crumbs on the floor, the microwave was disgusting and tub didn't drain very well. It gave the room the feeling that they don't clean very well. The turn down service came after 9:00 and kept knocking on our door until we answered and the maid came first thing in the morning before we were even dressed to clean the room. I would think a 4+ star hotel would take better care and interest in their guests to knowing if we wanted turn down service or if we had checked out yet (we only stayed one night!) Very disappointing!

We stayed at this hotel with our three sons. The concierge was fantastic. We hiked daily, went white water rafting and relaxed by the pool. The amenities at the hotel were wonderful. I would highly recommed this hotel.

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Awesome place. Great price. Attentive staff. Would definitely stay there again!

We decided to overnight at the WA in Park City rather than down in Salt Lake City at the airport. The rate on Hotels.com was so low, it was a no-brainer! This stay was in June, so of course there was no skiing. The hotel is, as you'd expect, very posh. Heated pool, BIG hot tub, and the rooms are very well appointed and quite comfortable. We never used the fireplace, or for that matter the big flat screen TV. The jacuzzi tub was nice, though.