City Seasons Hotel Dubai - דובאי

Overall the Hotel was very nice - clean and very friendly staff - the BIGGEST complaint i have is the the wireless internet signal was very very poor. I was not able to work from my room at all during my 4 day stay. On the last day the internet was down completely.

First of all they are not "across" from the City Center Mall . . they are quite a distance. not possible to walk in the heat with family. Not easy to get cab right outside the hotel either ...can take a bit of time. When we finally got there the hotel room category at the time of booking said the particular room has a sofa bed but there wasnt any . i callled and informed reception they were clueless but they offered to send an extra bed .the room given to me was musty and full of smoke odour though i had categorically specified non smoking at the time of booking. i had to ask for a room change. the rooms do look worn and i believe the hotel is in need of some upgradation . the troubles didnt end there. 3 days in a row when they cleaned my room they "forgot " to put towels . After midnight its difficult to get housekeeping OR even the front desk on the phone. Worst was on the last day when i was checking out ... called the reception 8.45 am and asked them to call a big cab ( since i had a bit of luggage) and i had to leave for the airport at 9.30 . then at 9.15 i called the bell desk to send someone for the luggage. the person came at 9.50 am !!! when i reached downstairs there was no cab . Apparently there was some "miscommunication" and they never got the message . Luckily i found a big cab after 5 mins of looking for one but i reached the airport late and had to really rush through which was stressful especially since i had 2 young kids . Wouldnt recommend this hotel

Wireless Internet does not work in rooms

Excellent Services, very helpful employees. Excellent breakfast with different types.Helpful employee in the restaurant. I recommend anyone to stay with excellent location,rooms, services, employees, meals, ...etc

nice hotel, very kind staff!!!!! Good location!!!!!

The stay was fine, but I almost missed a meeting at the airport because I could not get a taxi to pick me up to go back to the airport. None waiting outside, and none would stop or go to the airport. I ended up taking an unmarked cab whick felt very dangerous.

Fine

Forget about the shuttle-take a taxi, less than $10. Main restaurant served buffet for all meals; usually half American and half-Arabian. 5 minute walk to Metro which takes you everywhere you need to go and is simple to navigate. Good Italian restaurant (Cerano) 2 blocks away (make a right exiting from hotel) NO ALCOHOL SERVED ANYWHERE I WENT

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I was disappointed by what I experienced. There were no females working the front desk and the bell staff didn't pick up our bags when we arrived. The staff appeared less professional in many ways. Many were new and must have been in training. I stayed here four years ago several times and the atmosphere was energetic and refreshing. Now the atmosphere is stale, like the place is going to close soon. The internet worked off and on in the rooms. When we checked in at 930 pm and was told that the internet wouldn't work until 9am the next morning. That was frustrating. Why not have an IT person working all shifts. The hotel price wasn't cheap. The hotel offered us the chance to utilize the business center. I asked the gentleman at the front desk if the place was going out of business or under new management, he said it wasn't. Things were quiet and no music played in the lobby. It was boring. I didn't see the company that usually sell excursions to many different events in Dubai. The people employed appeared inexperienced and four years ago wouldn't have been hired at City Seasons Hotel. The location is excellent. Close to airport and walking distance to mall. The staff was very nice and friendly. The breakfast buffet changed daily and was great.

Hotel is ok but far from other shop but it ok to stay in

Overall a very good stay,nice location,staff,food and rooms were very good. Only the communication department was very poor,as we were to get an urgent mail, so we needed a copy of the mail or a fax which did not work despite several efforts with reception,this aspect has to be taken care of since the hotel is very good and up to the ratings.

Overall the staff, location and pricing for the City Seasons hotel were acceptable. However, there were two problems that will cause me to book elsewhere nex time. The first problem has to do with the availablity of hot water. In order to take a shower the water must run on full hot, full output for almost 5 minutes before the hot water reaches the faucet. I feel that this is both a waste of water and my time standing around waiting for my shower. The second problem was the mini-bar. When I opened the mini-bar I found that the refridgerator was not working and that the mini-bar had mold and other organic growth in it. When I pointed this out to the management all that was done was that the min-bar was cleaned. It still did not work. I found this unacceptable.

Stay was great, very close to the airport. Will definately stay here again.

Good quality room with friendly and helpful staff

Its very close to the airport. The hotel coffee shop or restaurant, was terrible, looked shabby and selection was not good. Room very comfortable and staff friendly. .

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Hotel location was quite central, quite environment, clean and well managed. The only improvement that i will suggest is the free internet facilities in the rooms be made to work well.

We tried to check in a 2:00 but the room was not ready. 35 minutes later we were checked in. Food was pretty good but not as good as City Seasons Hotel in Abu Dhabi. Towels were not left after housekeeping on 2 occasions. Room service got the room number wrong 1 time. Concierge was great. The 24 hour cafe served us coffee but never did come back and ask us for our food order so we went out to eat. Overall, they could learn from the City Seasons Hotel in Abu Dhabi which we highly recommend.

first impression is good but after some time I was less optimistic. No WI FI in rooms ( in 2012 in a 4* hotel ?) the service is terrible .... people are nice but that's it . room ok , bathroom ok , quite noisy as hotel is near airport ... there is better and cheaper in Dubai.

I normally wouldn´t have booked this hotel, but with the hotel prices skyrocketing during the ArabHealth convention and the Chinese New Year for 5-star hotels this was an acceptable choice. Ok the rooms aren´t as comfortable as in a luxury hotel, the breakfast is rather limited, but the excellent staff and the willingness to help makes up for this. I had problems to connect to the dsl network, but the IT guys went out of their way to install a private wlan router in front of my room so that I could access the internet wireless. The guys at breakfast were more than friendly and after leaving a small tip on the first morning I was assured special treatment. The hotel is a good 10 minutes walk to the Deira City Centre shopping mall and the Deira City metro station.

When we arrived late morning, there was no hot water to take a shower. Next day, to catch our plane we hat to check out early around 6 am. Unfortunately the hot water service had not been restored.. At the full rate we paid, we had expected better accommodations.

Nice location, Close to the Airport, Deira Mall & Deira Metro Station. The service was good and my room was Nice. I Would stay again

Everything was great. Stay here if you are passing thru or spending the week.

Accés à l'hotel assez difficile et impossible avoir un taxi ville - mais des limousines + chères . J'avais expressément demandé une chambre non fumeur mais j'ai eu une chambre qui sentait le tabac ou bien prendre une chambre sur rue très bruyante;

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Gir de beste anbefalinger til hotellet.

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Personnel de qualité, tout est fait pour que votre aise soit au maximum et un rapport qualité / prix très correct

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I normally wouldn´t have booked this hotel, but with the hotel prices skyrocketing during the ArabHealth convention and the Chinese New Year for 5-star hotels this was an acceptable choice. Ok the rooms aren´t as comfortable as in a luxury hotel, the breakfast is rather limited, but the excellent staff and the willingness to help makes up for this. I had problems to connect to the dsl network, but the IT guys went out of their way to install a private wlan router in front of my room so that I could access the internet wireless. The guys at breakfast were more than friendly and after leaving a small tip on the first morning I was assured special treatment. The hotel is a good 10 minutes walk to the Deira City Centre shopping mall and the Deira City metro station.

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Tidy and quiet hotel near the airport. Breakfast selection was not quite as diverse as expected, but the rooms were very nice. Free internet and wireless in the common areas.

At the very begining we feel it is a medicore hotel, noting special, when we check in , the fron dest is quite polite, and give us a courtesy of early check in. The room is spacious, and clean, a good place to stay either for over night, or one week business trip

Prima service: door vertraging pas 's nachts om 04.30 kunnen inchecken ipv 's avonds. Maar hoefde pas om 20.00 uit te checken ipv 12.00 uur. Hierna was de shuttle service naar het vliegveld snel en goed geregeld.