Hampton Inn and Suites Charles Town - Charles Town

The hotel was very nice. Room was very clean, as well as hallways and lobby / breakfast area. The hotel staff was very friendly & helpful. The complimentary breakfast was very nice, good selection of breakfast foods. The pool was nice, as was the hot tub. The pool needs the upper layer of tiles at the waters edge to be cleaned. Overall a very nice place to stay, although the price tag was a bit steep for what the hotel offered.

Nce pool and fitness center. Good breakfast buffet and very nice seating area for it. Not many very interesting restaurants nearby for lunch and dinner, but passable.

Compared to a previous stay, this 2 day Hampton Inn experience was a disappointed. The first night, the bathroom had a strong cigarette smell.The remote to the TV did not work. I reported it to two different desk clerks and as assured someone would check it out. No one ever did. The bed was made up, but when I pulled back the comforted I discovered the sheeets were still rumpled and folded back as I'd left them.

Everything was great.

I have stayed at this location before. The rooms are comfortable and the breakfast buffet is excellent, with eggs, fruit, and waffles available. During the rest of the day there is coffee and a variety of teas available as well.

great place to stay. very clean, friendly staff, great hot tub, pool and breakfast bar. would stay again

The hotel was very convenient to the casino where my conference was being held and was very clean. The staff were very helpful and considerate.

It was awsome very very clean and made me feel at home the rooms were nice thanks

I loved this hotel. The hotel and our room was very clean. The staff was so nice. The only complaint I have is the bed was too hard. But other then that it was a great hotel to stay. I would definately stay here again and recommend this hotel!

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We were in the midst of a snowstorm the car broke down prior to our arrival and I fixed it in the snow. My wife and I were cold, wet,dirty and frustrated. When we arrived at the Hampon inn we were welcomed by the warmest attitude we had ever seen in a hotel by the clerks. They immediately calmed us and gave us a sensation of actual caring. All of the employees there impressed us and were very professional. I know where I will stay the next time I visit Charles Town.

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Great location nice clean place friendly staff. Great to have a shuttle take you to the casino wish I brought my bathing suit

great , everyone friendly

Great

We will probably use this hotel again.

It was your average Hampton Inn. No fridge in the king standard room. Bed was too firm to be comfortable. Clean enough. I found the best thing here was the staff, all very friendly, pleasant, competent. I'll check out other options next trip.

I was very satisfied with my stay. The girls at the front desk were very friendly and helpful.

Relaxing

It was a great hotel. Clean hotel and nice surroundings. Great shopping areas as well.

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One of our reserved rooms was next to the kitchen prep area -- room 126. Was a bit noisy. Otherwise, everything was very nice.

We were very pleased with our stay. The room was clean, the staff friendly, the location perfect and the rate was great. The only wish would have been that the hot breakfast was extended on a Sunday morning til 11a.m.

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This was absolutely the best stay we have had anywhere. We will always stay only at the Hampton. Our second day of our trip we stayed at another hotel and even though the cost was the same the difference was overwhelming. I now understand why our son in law stays only at Hamptons when he travels for his job. This is top quallity.

My husband and I recently stayed at the Hampton Inn and Suites in Charles Town, West Virginia. The location of the hotel is convenient to highways, casino and race track, Antietam National Park and Harper's Ferry. Our room was very clean and comfortable. A full breakfast comes with the reservation which was both delicious and filling. What more could you ask for?

This is my third stay at a Hampton Inn hotel. We really like the standards of this hotel chain. Will definately stay here again.

It was a great stay. Staff was great. Will stay again in the future.

This hotel was very nice but we booked this trip at the last minute so all rooms were sold out except smoking rooms. The smell in the room was horrible and windows cannot be opened to air it out. Otherwise the hotel was good, rooms were nice, bathrooms are awesome, breakfast was good and the pool area nice and relaxing. So we will definitely be back but in a non-smoking room.

It was wonderful we will be back soon

This hotel was very nice clean room nice location the staff was also very nice i would stay again.

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My husband and I stayed here for our 25 anniversary on 7/20-21/12. We had never been to Charlestown before and was very pleased with the hotel service and cleanliness. The shuttle bus was very convenient and free. We would definately stay here again.

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The hotel was new and extremely clean. The staff was very friendly and made an effort to get to know us while we were there for 2 days. The room was comfortable and the hot breakfast was great. Shuttle service to and from the casino/race track made the stay even easier. I also noticed that we were riding the same shuttle to the casino as guests at all other area hotels, so for the price and quality of the room there is no need to stay anywhere else.

Nice hotel but really overpriced for what you get. Small indoor pool. Nice hot tub and small workout room. Room was clean and hotel seemed newer. Okay but you should get more in West Virginia - it's not DC.

Front desk staff was very kind. They were able to check us in a little early which was greatly appreciated since we drove 10 hours and arrived early in over 100 degree weather. The building is new and our roomw as very clean. Full mirrored panels on the closet doors is a great feature that you don't get everywhere. Breakfast was excellent with lots of choices.

This hotel is very nice. The room was awesome and very cozy. The staff were all very nice and the breakfast and coffee were wonderful.

Asked for upgrade & was given immediately. Desk staff very friendly & attentive. Bathroom had heavy cigarette smoke smell- last thing you want in non- smoking room. Pool nice. Would stay again.

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I was very impressed about the hotel and the staff. I would stay there again in a second!

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It was great the room was worth the 3 hour drive, thank you we will be back soon.

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Awesome stay! Very clean.

My friends and I stayed here on a Friday night, when we went to the casino. As soon as we walked in the door we were amazed! The hotel is brand new, and looks great. Our room was spacious and spotless. The bathroom was beautiful! When we realized we didn't have a bottle opener, the front desk let us borrow one! There is also a free shuttle to the casino, which is even within walking distance if you feel the need (though the shuttle is 24/7). The beds were SUPER comfy. We are thinking about going back again. Very friendly staff. Highly recommend staying here, as it is cheaper than the casino, and probably much nicer! Also, free breakfast, with waffles. Can't beat that.

Wonderful hotel! Very clean, very comfortable beds, super friendly and helpful staff. The pool was amazing. Will stay there again when in the area! Could watch the horse race from hotel room window. Really close to multiple places to eat. Not very far from Shephardstown University.

Very nice. AC was great. But the only place to set "stuff" was a small desk that the coffee pot and lamp was on. Large bathroom, big shower. Overall a good stay. Shuttle to casino was great. We'll stay there again.