Shinagawa Prince Hotel N Tower

This hotel gives the impression of a spacious room. The reality is that it is very small with slightly stained furniture. It is generally comfortable, shower is good. The air conditioning lacks lustre and we could not get the room to cool at all. The add shows a rooftop bar with stunning views, don’t expect to be treated well there unless you look like you are there to spend a lot of money, even if you’re prepared to; the worst service of our entire trip.

The desk space is very large including the bay window. It was very useful when I worked on the desk with lots of paperworks. Great location in the midst of down town Tokyo, easy acces from Haneda airport is an added bonus.

Overall the prince hotel met expectations - we didn’t expect a huge room but it wasn’t as small as I thought (you are never in the room anyway). Breakfast needs plain white toast (not sweet tiny bread or onion bagels), in the end I got in trouble for taking in my own. It was annoying to have to pay 2400 yen every day to go for a swim (and all the rules). Bonus was free Soda waters, coke etc in the lounge. Good location for trains anywhere and shops and 7 11 close

Loved this hotel - chose for the location - super easy to get to both airports. People went out of their way to help us. Best part was Harry the Room Service Robot!!! Loved him! So cool! Room was very small but had everything we needed.

Very clean room, small but comfy, love the robot Harry, soooo cute!