RIU Plaza Fisherman's Wharf

It was perfect! Definitely coming back!

Took us over 2 hours to check into our room. I understand it was New Years and they have been over booked but we ended up having to cancel our dinner plans and ran really behind schedule. Very disappointed in our overall stay.

Stay was overall great. The only downside was that checkin took 1.5 hours to finally give us our room number. I’d hope this was caused by the enormous amount of people also checking in on New Year’s Eve, but I would hope that management has a better solution for the future. Despite the long queue, when at the counter they were hospitable and understanding of the situation and our room was lovely.

There was a misunderstanding with our reservation on the first night due to us booking two rooms and of our party arriving on a later flight - and this later led to him having to stay in a different hotel upon arrival at 2am, which was frankly disgraceful. That aside, the hotel was excellent, but that's quite a big black mark on our stay. Breakfast choice very good, lovely bar and convenient location by Fishermans Wharf.

The hotel is beautiful but has very thin walls so you can hear everything. The check in process took an hour since it was New Year Eve. I would not go there again!