InterContinental Dhaka, an IHG Hotel

Superb Service but Poor Communication

Hotel Intercontinental in Dhaka is a very clean & well maintained hotel. I stayed there for 7 nights. The staff and management are ready to provide superb service. The check-in was great and fast (however I would rate it as a 9/10 where 10/10 would be equivalent to the mind-blowing check-in experience the Taj Hotels provide). The rooms are very spacious with bathrooms that was high end. I stayed one night in a twin room and later was upgraded to a king suite. Both rooms were comfortable with the King Suite being really comfortable, of course! I stayed at Radisson Blu Dhaka, but Intercontinental Dhaka’s rooms are by far better, cleaner, more comfortable. I enjoyed the fruit baskets and the afternoon chocolate & dates! And not to mention the fresh flowers in the room that were changed every 2-3 days! These small yet meaningful touches to room service made our stay memorable! What could be improved? communication. During my 7-night stay, three nights the air conditionings & at least on two nights the water was serviced. The timings of these service ends were always wrong! My first night was a very difficult one. The communication letter/notice said water could be shut off during the night until 5:30 AM but we did not have water until, at least 8:30 AM or so and we are both early risers. That created an unhygienic condition in our bathroom. We were told that the hot water would be available right after the water was on and ended up with a cold shower in the winter!

Zohir, 7 לילה נסיעה משפחתית, 12 ינואר, 2022

חוות דעת אמיתיות של אורחי Hotels.com

My overall experience was excellent

Mohammad, 2 לילה נסיעה משפחתית, 25 נובמבר, 2021

חוות דעת אמיתיות של אורחי Expedia

The service was amazing!

3 לילה נסיעה משפחתית, 13 יוני, 2021

חוות דעת אמיתיות של אורחי Expedia

erfect stay

Perfect management of our stay, we will repeat with Intercontinental.

1 לילה נסיעת עסקים, 30 נובמבר, 2020

חוות דעת אמיתיות של אורחי Hotels.com

Excellent stay..

It deserves to be rated 5 star..

sami, 2 לילה נסיעה משפחתית, 16 ספטמבר, 2020

חוות דעת אמיתיות של אורחי Hotels.com

Fantastic hospitality and warm reception when we arrived. My brother and I were here for the conflict in 1971 that led to the birth of Bangladesh. The hotel staff learned of our living here and they greeted us so warmly and said welcome back as we arrived. Fantastic hotel and a very great value. The breakfast buffet is beyond description.

3 לילה נסיעה משפחתית, 24 פברואר, 2020

חוות דעת אמיתיות של אורחי Expedia

Superb in all ways, especially service

Amazing service everywhere! Gorgeous room and huge wonderful bathtub.

Darielle, 3 לילה נסיעת עסקים, 9 פברואר, 2020

חוות דעת אמיתיות של אורחי Hotels.com

Verities of foods was exceptional. It was awesome at breakfast

1 לילה נסיעה רומנטית, 31 ינואר, 2020

חוות דעת אמיתיות של אורחי Expedia

i like room and system and everything is okay but indeed sele price

1 לילה נסיעה, 13 ינואר, 2020

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Very comfortable place to stay near government offices and the commercial center. The hotel staff are helpful.

7 לילה נסיעה רומנטית, 26 דצמבר, 2019

חוות דעת אמיתיות של אורחי Expedia