Hyatt Regency Dallas

First greeter at front desk didn't seem very friendly. Bathroom piping made loud noises the last day making it hard to sleep. Food service mentioned but only breakfast menu provided. Steep up and down inclines to get to and from hotel. For cost, I was disappointed.

the room was dirty and full of ants

The hotel actually did not have me reservation but I used my confirmation # provided by hotels.com and luckily they had a room available and actually upgraded us to a city view room. The young man at the front desk was very reassuring and efficient.

I have to provide this disclaimer first, we stayed on New Year's Eve.....the hotel is right next to Reunion Tower which had a big fireworks event planned for that night. In other words, it was chaos, from parking, to checking in, to gettting any information on the logistics of leaving the hotel to go out and when to be back at the hotel for the fireworks (we heard all of the streets around the tower were going to be closed, the hotel couldn't provide any information that was reliable - we were told several different things). I'm sure on any other night of the year, things would have been fine, so my review may need to be taken with a grain of salt. Other than the chaos I mentioned, the location is superb- out of towners can literally walk to Dealy Plaza (JFK assasination), Reunion Tower, and many other places- and the hotel interior/foyer are pretty amazing. The rooms themselves were good...not great, but slightly better than average I suppose. Parking is expensive....$22/day minimum for valet, $19/day in the parking lot across the street.

Celebrated New Year’s Eve/ New Years there. Had a great time. Great atmosphere. Family friendly. Will definitely go back next year for the 3rd year in a row.