DoubleTree by Hilton Rochester

Everything was amazing the staff the room the space, it felt like I was on a resort somewhere away from the craziness of life. Having the bar and restaurant was amazing

Quick check in and service.

Our stay was wonderful. The room was beautiful and the bed was SO comfortable. The girl at check in was so nice to us and so sweet to our son, he absolutely loved her! The pool was a great temperature and a nice way to relax after a long day! Our room faced the interior of the hotel and while we didn't have much of a view (it was of a hall, which was fine) we got a private balcony that had a high enough wall so our son was able to play out there as well! When we requested a crib we were actually bought a crib instead of a pack and play which was amazing since my son will not sleep in a pack and play (and that's all most hotels offer anymore). The only thing I would change is to add a hairdryer to the room!

There are some used bottles behind the furniture, no breakfast included.

Everything was bad including the service This was a mess allnover

For the price and reason for travel it was overall a good hotel. The staff was remarkable. My only complaint is that our rooms bathtubs were in pretty bad shape, so much so that the kids refused to use their shower. They did a good job at making sure social distancing was followed. I would stay here again.

Everyone was welcoming and friendly . Facility was very clean . Would stay again in a heartbeat

It was ok Not having restaurant and bar opened caused our group to go elsewhere but understand dt covid

Very clean and a nice play to stay.Confortable beds. Room door needed repair and had to slam shut but did function.