Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel

Stayed here because location to all the big attractions (Washington Monument, White House, Etc). Very friendly staff, the restaurants in the hotel were closed due to covid, and the hotel was nice but a bit dated (they had a 1st gen iHome in the room).

Hotels is too old, bathroom no ventilation, no exhaust fan. Hallway is untidy and too old.

Hotel was cleanand staff helpful.

El parqueadero muy costoso, el personal poco servicial y el aire acondicionado no enfriaba, no pudimos dormir del calor

Not much channels on tv. Bed could of been more comfortable, more service to the room. Internet wasn’t working .

Front desk and bar atmosphere made me feel like I was staying at a roach motel. Bar tender was rude as all get out to my fiancé. Room reserved was not room given. Very plain room, no amenities and definitely not worth the $178 per night charge.

We got a good deal which included free parking. King room was very comfortable. Great stay while visiting the Museum of the Bible (about a 2 block walk).

Elevator/ room keys were a challenge each day for most travelers and it was a bit annoying, but staff was pleasant.

The hotel is located in a safe, clean and convenient area. The bed, bathroom and lobby smell very pleasant.

First room we were checked in had four pillows with blood stains. Front desk was accommodating and moved us to another room. However, some lights and most outlets were not working or working sporadically. It was very inconvenient to charge all out devices. TV menus were also not working and overall TV service was subpar. Parking was good but thought was overpriced. Front desk staff was very courteous. Again biggest issues were blood stains on pillows and non-working outlets.