Quality Inn & Suites Plano East - Richardson

Lots of extra touches which make this hotel feel more expensive than it is. There was some loud music until 10 and we were next to an exit door but the folks here are nice and their coffee maker was on point!

The hotel was clean quiet and comfortable. No breakfast was provided even though advertised.

The front desk staff was very rude and tried to charge us $100 for our two dogs, but when we initially checked in he said $10 per dog. Causing us to leave one day earlier to avoid being charged unreasonably. Then they charged me an extra $20 for no reason; we requested a room with a king bed and they gave us two queen’s. The beds were also dirty; overall the stay sucked big time. I would not and will not be recommend this hotel to anyone I know!

This was an excellent value for such a nice hotel. It seemed like a fairly new hotel, and it has been kept in very good condition. I would definitely stay here again.

It was a little noisy in the halls during the night but for the most part very comfortable. We slept very well.

Very comfortable bed, clean, special rate, and easy access. Staff courteous and helpful. Hated that pets allowed.

Not everyday you find a hotel what it's over your expectations. This is the one! Everything like brand new. Extremely clean (God bless housekeeping team for this well done job). Comfy bed. Nice staff.

Hotel is very new and clean. Housekeeping was great, and the guy that works the front desk in the morning is very nice and professional.

It was clean, well sanitized and maintained. Front desk employee was helpful.

My issue is not something that can be controlled by staff. People were allowing the doors to slam behind them all throughout the night disturbing my sleep. Not to mention I smelled smoke though the property is non smoking.