Lux 11 Berlin Mitte

Great hotel. Lovely room Reception staff were really helpful

Lovely hotel, so close to the christmas markets. Would recommend.

Really liked the location as it was easy to navigate around Berlin from there. The room was comfortable but there were a few things that we didnt like: The toilet has a sliding door which doesnt close properly or lock, which for a romantic weekend away can kill the romance at certain times! Especially when one side of the bed looks directly in to the toilet. It was also immediately next to the 'kitchen area'. We also thought it was strange to have a dishwasher and hob for cooking on but not provide dishwasher tablets or any facilities for cooking such as pans? Also, there was no fresh milk and the 2 little UHT pots werent enough for our tea and coffee needs. When we asked if the receptionist could help get us some fresh milk she wasnt very helpful. I suggested I asked in the restaurant and she basically said they wouldnt help me either. I didn't think this was a strange or unusual request but was made to feel like I was asking for something irregular. Our stay was comfortable but nothing special, which is a shame as I picked it for my husbands 30th birthday. This was also the 1st time we had been away since we got married in May and it was also the first time we have left our baby girl so it was a huge occasion for us and I had spent a long time researching different hotels so I was disappointed I had made the wrong choice. Like I say, our stay was comfortable, clean and a good location, it just wasn't special and lacked character or personality.

Outstanding service, a lovely upgrade to a spacious room overlooking the road (but still very quiet). Modern interiors. Amazing coffee shop!! Candies in the lobby. Mini bar if you need it or place to put our own stuff. Really really exceptional staff and brilliant location. Will stay again

Hotel location is AAA+ Executive suite was very comfortable and well designed. Staff and manager super helpful Perfect for discovering Berlin