La Quinta Inn by Wyndham El Paso East Lomaland

The hotel was nice, but the TV didnt work. All the channels said they were, "Temporarily unavailable." It was night time and changing rooms would have been a hassle. I just wanted to watch some shows and fall asleep. Also the walls are thin, but the neighbors were thankfully quiet. Overall the stay was decent and the staff was friendly. I just wish the TV was working.

We booked this hotel for our trip going to San Antonio and our trip back home. This review is for our second stay at this hotel. The first night, the service was good but there were so many illegals that we weren't comfortable. The breakfast area was dirty and not stocked. Thankfully, we were put in the far back side of the hotel and had a quiet night as there was no one on that end of the building. On the second stay, which was 3 days after the first stay, there weren't any illegals and the hotel looked fully booked. The breakfast area was clean and fully stocked. My only complaint that day was in check in. There was a young girl, at the desk, putting stickers on cards. I walked up and she didn't acknowledge me. I said "hi" and she looked up yet kept putting the stickers on the cards. As I stood there rolling my eyes at my husband, she finally took my reservation information, gave us our keys, and went back to doing what she was originally doing, never saying 'thank you' or 'have a good stay'. Horrible customer service skills. Overall, this hotel is old but clean and if you ask to be put in the far back side of the hotel, quiet. The rates are reasonable for an old hotel and there is easy access to I-10. There is a Denny's right across the parking lot that is awesome. Best customer service I've ever had and good food.

Housing Border Patrol immigrants caught crossing into the US. Next to a beverage distribution center with truck and high low activity starting at 4am.

A group of approximately 30 illegals crowded in a few rooms upon check in, leaving trash all over the parking lot. Later, 20 more were dropped off by a boarder patrol van. The 1st group looked like families with children. The 2nd group were almost all men who looked very scary to me and my husband. First time I've been to a hotel where I was afraid to walk and get ice by myself. Went for breakfast the next morning at 7 and the room was packed with illegals who ate almost everything. No coffee cups, no pastries, only 3 English muffins left and 3 eggs with one that looked like it was dropped and put back. A mess everywhere in that room with no staff resupplying or cleaning the area. The room was old but clean and the staff was friendly.

I checked in took a shower. heard knocking. then staff busted in. luckily I had latched the security latch. apparently they had checked out the previous guests and they had left their luggage in closet. and cleaning missed it. but staff didn't check if new guest was checked in and tried to bust in on me. I also asked for late check out since I was working over night and needed to sleep in. which would have been noon. but at 10 am they started knocking.