Trident, Nariman Point Mumbai

Outstanding service and great value

Clean. One of our reservations was cancelled on the booking site but hotel staff confirmed that our room was booked the day before we arrived. We were able to promptly buy a room online. TV did not work in our room and took several hours to fix. The other room we reserved also had a non-functioning TV that was never fixed despite notifying staff.

One of the best hotels I have stayed at! The staff was so friendly and helpful! The hotel was very clean and in a prime location. Special thanks to Fagun and Bhakti for making the stay even more memorable.

The service at this hotel is second to none! We were blown away by the level of accommodation the staff went to in order to help us feel as comfortable as possible while waiting to go to the airport for a midnight flight even though we were scheduled to check out that morning. The property is beautiful. Restaurants are superb. This hotel rivals the Taj at approximately half the cost!! Highly recommend!

Great location in South Mumbai for access to Gateway of India and other tourist activities. Excellent location with access to the Marine Drive walking. Hotel itself is very nice, slept great each night and the breakfast buffet was also very good. Staff helpful and courteous throughout.

The staff was wonderful. Spa treatments great and location prefect

Excellent hotel. Best so far.

Excellent service

Comparatively speaking for Mumbai, the Trident is extremely expensive and not worth the rates for accommodation that they charge as a 5 Star Hotel. Their food and beverages are prohibitively expensive and the service was nowhere near that of its main competitor who is located in the heart of Colaba. We had to wait 20 minutes in a queue just to enter the restaurant to have breakfast in the morning. The hotel is also located quite far from the night life and entertainment of Mumbai and one needs to catch a taxi wherever you want to go. Being a tourist, many taxi operators try to exploit commuters by charging exorbitant fares.