The Westin Maui Resort & Spa, Ka'anapali

Horrible. Charging for every little thing. Grounds were dirty. Construction mess everywhere. Just aweful. Don’t do it

I booked the Westin mainly because the Sheraton is still experiencing the never ending strike by their employees . Most of their services are closed and it’s a sad situation. Two main points that really bothered me at the Westin. The first was that there is a mandatory $62.50 resort and parking fee daily. So expensive. You cannot self park your car it’s mandatory that you valet and it takes forever to get your car. The second thing that really really bothered me was the fact that our particular room was directly in front of the stairwell, that echoes, of the new parking structure. Construction goes on seven days a week and it is loud. Drilling and hammering and heavy equipment and yelling and dust everywhere. I understand a renovation is in order every once in a while and I applaud them for doing it. The pool is going to be the next major undertaking as they’re going to pretty much rip out the entire pool area and change it into a nicer pool area and more restaurant. My advice would be to do your homework before you book this property because it might not have the amenities you’re looking for.

The hotel was nice in the outside; close to the beach and mall; great pool, the valet parking was a nightmare, we had to wait 15 to 30 min our car everytime we wanted to go out and there wasnt other option to park. For 30$ it wasnt worth it. Also rooms are nice and the view was ok (great view on mountains but also on parking construction with the noice that come with) but we heard our neighboors as if they was in the same room!!

There was a lot of construction, which we weren’t aware of. The staff never mentioned it either. Some amenities were not as nice as other local hotels.

They had some construction happening but you never heard anything! They did a great job hiding it.