Catalina Hotel & Beach Club, a South Beach Group Hotel

Great staff. Nice and in the Middle of Everything

Check in was very slow but everything else was good. Taco Taco food was delicious. Hotel is in a great spot.

The rooms seemed to be damp the entire stay, the roomkeys were constantly broken, and it did not look like the photos as advertised.

No trash cane dirty tause no tv removed

I rarely write reviews but it’s important that I speak to my experience at this hotel. It was disappointing at best the hotel is dated the showers were patched together, no water pressure, some of my friends did not have hot water. Overall there was just a thin coat of grime on everything. When I went to find out where why the refrigerator would not work I was told that it just doesn’t work none of them do. Even though we were guest at this hotel we did not get any preferential treatment for the restaurants on the first floor it took four days to get in to Maxine‘s and the food was mediocre at best. The best part of our stay was the bartender Fabian he empathize with our dilemma and tried to make our experience positive. I have traveled all over the world and this was by far the lowest star rating of a hotel that called themselves a Resort. For the price we were paying I expected at a minimum a three star resort this is definitely one star all the way more aligned to college students just looking for a place to sleep versus a tenured traveler looking for a vacation.

feels like a motel and not a hotel. room that i got was't even close to the pictures. very small and out dated rooms and not so clean. they don't even put a bottle water for you and when you ask they say you have to buy. overall i did't like it at all and the only good thing about it was the location.

Great location but not a great hotel but it was comfortable and nice location, their was no hot water in the morning!!!!

This is the filthiest hotel I have ever seen. The physical condition of the hotel was awful as well. The rooms are tiny. The bathrooms on the other hand are really nice, just filthy. I can only imagine that a hostel would be better. The front desk staff and the GM were very pleasant and helpful. However, they can make few decisions. Decisions are made offsite. We booked three rooms for 7 days. One of the rooms ended up not being needed. I called hotels.com/expedia and was told the hotel had to make the determination on whether to cancel the room. The hotel said that hotels.com had to make the request. To make a long story short, they refused to refund any of that money. Needless to say, we won't be coming back.

I was extremely unhappy with the conditions of this room. It’s tiny, the shower door was broken, the beds are hard and sit on the floor. There were stains on the bed sheets and pillows. I complained and was placed into a room almost identical to the one I was given originally. These rooms put me in the mind of cheap run down motels. I’m extremely disappointed.

Rooms were Very small. Not like the pictures at all. The A/C stopped working. Spider webs where everywhere. No room service or anyone to bring fresh towels tissue etc.