NH Dortmund

Perfect location + popular hotel. Minor negatives: connected bar/restaurant closed during some of the days of my stay. Room phone not working and not fixed while I was staying there. Mini-bar not re-stocked. Some wear-and-tear issues, e.g. broken wall tile needed attention. Small things are can be fixed easily, but if overlooked can get worse quickly (and expensive to fix).

staff friendly. was offered an extra hr check out due to late towels delivery. breakfast expe sive so did not try it. room and wc very clean. next to banhof. quite. secured. wld recommend it big time. and yes complimentary shampoo and soap smelled great

Super location in the center, bonus for garage! But slow Free wi-fi for guests and really bad sound isolation - if the room is to the train station you will hear the trains and call out, and you hear EVERYTHING happening in the corridor. The room itself was spacy and nice! Breakfast is pretty good, but I didn’t find any hot porridge.

I had a pleasant stay and the staff were amazing but what hotel.com advertised about the hotel it isn't what you are getting and it's not the 1st this happened with hotel.com.

Centrally located, comfortable