Hampton Inn Winchester-University/Mall Area

Did not like the COVID Breakfast. It was meager and bad.

We have stayed here several times as our daughter attends Shenandoah University which is just across the street, so we love the convenience. While we appreciated the posted signs requiring face coverings, it was not enforced, leading to a few uncomfortable moments in elevators with uncovered guests.

Hotel was VERY clean, nice breakfast in the morning. Staff was very friendly.

Room too small for the price bed too small also and no channels on tv

A quick stop on way to daughter in North Carolina, there about 8 hours but liked very much! Will come back again.

Staff was friendly and knowledge, helped us find somewhere to eat.we had a late check in so that was no easy feat.

Always clean and comfy!! No hot breakfast right now but they do provide a breakfast bag in am.

Fabulous, safe, and beautiful.

We were on the way home to Canada when the COVID 19 crisis was on but the staff was doing everything possible to serve its customers. We had brought some food to heat up for dinner, thinking that a microwave unit was in the room which was not available. However a microwave was in the lobby and we were able to use it I think your staff were all doing a good job of making the stay as comfortable as possible.

Although the room was very clean and the beds very comfortable, the room itself was so disappointing, Closet on the window wall? Only tiny window? No room for a chair? If you are going to make these smaller than normal size Hampton Inn rooms, you should advertise then differently. I have always been so pleased by my other Hampton stays. Not sure if I will book again because how will I tell if it will be a minuscule room?