Radisson Hotel Salt Lake City Airport

Horrible experience.

Horrible customer service. Had to repeatedly ask for basics such as blankets for a fold out bed in our room. Elevators malfunctioning and room phones not working. Will not be back.

Gary, 1 לילה נסיעה משפחתית, 7 יוני, 2022

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Not a good place.

The hotel was not ready for us to check in at 3pm. They kept saying five or ten min but it was about 45 min. Our entire stay the cable tv did not work in our room. When I called the front desk the person said they would look into it. When I inquired the next morning at check out the man at the front desk played dumb about the cable. He then said he was going to talk to his manager about it and left for about three min, then returned and just handed me a copy of my $190 bill. When I asked what they were going to do about it he said his manager would get back to me. Of course that never happened. Our shuttle to the airport was about 15 min late. The pool was closed. I would not stay here.

Adam, 1 לילה נסיעה, 6 יוני, 2022

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The hotel is beautiful, but there wasn’t any room service available even though there’s a menu and a bar when you walk in. Only Breakfast that you had to pay for(which was advertised). The phones didn’t work, neither did the TV. There were 2 TVs in our room so we just used the other one. The pool was closed even though it’s June.

Candice, 2 לילה נסיעה, 3 יוני, 2022

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Terrible staff and service

Terrible service. Front desk was rude and unprofessional. Got a ride to the airport through their free shuttle and was told to call only after our baggage was retrieved to return to the hotel to get our vehicle. We called the front desk over a dozen times over 20 minutes to schedule the pick up and no one ever answered. I finally tried the option for the restaurant within the hotel and someone picked up after it ringing for almost 5 minutes. He was rude and told me that someone would come in 30 minutes. So we stood outside for over an hour waiting for the hotels free shuttle. Terrible hotel staff and service. Stay somewhere else.

Nick, 1 לילה נסיעה משפחתית, 3 יוני, 2022

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Will stay again.

Beautiful hotel. Spacious rooms. Great service.

Bradlee, 1 לילה נסיעת עסקים, 29 מאי, 2022

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Disgusting

The worst experience I’ve ever had. Do not stay here. Staff is completely not helpful. We didn’t get any fresh towels for the three nights we were there. No room cleaning. No garbage empty. The pictures were deceiving online as it looked really nice. The only thing decent was the lobby. The rooms are in shambles. Wi-Fi doesn’t work in the room. They shut the air off on the weekend so you sweat to death. Hot water doesn’t turn on the server at nine in the morning. Towels are frayed and dirty. Filthy. Beyond disappointed. Don’t know how hotels.com rating is so high.

Kristin, 1 לילה נסיעה, 15 מאי, 2022

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Meh... not good but not bad either.

Typical Indian ran hotel. Inexpensive room cost (thats a good thing), somewhat friendly desk staff, below standard room quality, cheap soaps and NO free coffee in the lobby like 90%of all hotel chains. Youd think a Radisson brand but again typical Indian ran hotel.

Jon, 2 לילה נסיעה משפחתית, 9 מאי, 2022

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Very nice

Esther, 2 לילה נסיעה, 6 מאי, 2022

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I’M FROZEN

Very nice setup. But when we walked up to the front desk, we were ignored while the person working there was working on his computer for minutes. We decided to sit and wait and when my wife asked to be helped, she was told to hold on. The room we were given was very cold and the heater did not work. We were then moved to a second room with the same problem. We were given a sheet for two beds and the person said they would fix the problem in the morning. The next day, we got back that evening and noticed it was still cold. We called the front desk to ask for extra blankets. They said they would take them to the room but never delivered. Two freezing nights at the Radisson. As we checked out, the person working the front desk asked how our stay was. As we explained, he said he would look into the situation so it will never happen again.

2 לילה נסיעה משפחתית, 29 אפריל, 2022

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Dirty, rundown, nightmare!

I booked 2 king suites as a surprise for my daughter's college graduation. It was a last minute decision & I really was just happy to find a place I could afford. All I cared about was having a fun weekend celebrating her big day. I also went into it knowing it was an older hotel, that it is a hard time right now recovering from the last 2 years, everyone is understaffed & doing the best to get thru it all. I work in retail & fully know how hard it can be to constantly be yelled at by angry customers. I was willing to overlook the filthy rooms, barely running but very loud A/C, dirty socks we found in our sheets (non any of ours), smelly & stained furniture, very large used underwear in the drawers, used coffee grinds in the coffee pot, 1 tv that didn't work, as long as my kiddo had a fun time. What pushed me over the edge was when I was going to check out, the general manager was helping me & I had a question about the credit card I had on file & before I could finish my question he gave me a condensending answer & smile. I left feeling so dismissed & gross.

Stacey, 2 לילה נסיעה משפחתית, 29 אפריל, 2022

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