Quality Suites University

It always takes an inordinate amount of time to check in. I always make my rez on Hotels.com and it takes this hotel a really long time to check me in.

The service was good but the cleanliness of the hotel was nonexistent. There was hair in the shower and tub, a bandaid in the tub, hair all over the floor in the bathroom and in the bed. The floor of the tub was thick in dirt and gooey film. The mirror has spots as if it hasn’t been cleaned in months. We find hair, lipstick, and other unknown spots all over the bedding and we didn’t even pull the sheets up to get a good look. I mean the list can go on and on but moral of the story is they do not clean or wipe down anything in the hotel rooms. The towels are the only items in the room that seemed to have been washed. We’re in a pandemic so most business are extra clean but this places doesn’t look like it has been clean in months.

We had a great day our room was right by the pool so the kids enjoyed that. Wish there was a sheet on the pull out couch. Also I was missing a few blankets. Overall the people were nice and friendly and we enjoy our time.

It was ok...the rooms are outdated. The towels were worn and although clean, seemed dirty. The bathroom could have been cleaned better. The bed was very comfortable.

Staff was indifferent upon our arrival and check out. Housekeeping staff prioritized the only elevator in the morning.

A/C didn't work in the first room they switched rooms for me and the room was good bed was comfortable and the shower was good.

Clean, convenient, large rooms, everything what you need

It was HORRIBLE

Friendly and nice. 10/10 will saty again. Thabk yiu

quite and comfortable