Hampton Inn Charlotte-Gastonia

Overall, we enjoyed our stay. Front desk staff was very friendly. It's a pet friendly hotel but Hotels.com doesn't indicate there's a $75 fee. Was not thrilled with that. Room was mostly clean but our chihuahua quickly found an old pudding cup that had fallen between the bed and wall. That area was not clean at all... Again, overall, it was fine, but we will most likely not stay again.

It was a very enjoyable and comfortable stay. The staff was super friendly the moment I walked into the lobby. My room was immaculate and comfortable. Great experience.

Staff was rude and unpleasant the second night we were there. Told us at 730 pm while using the lobby that we all had to be in our rooms in bed by 10 pm. Even gave us a 15 minute warning of when that needed to be complete. Only reason we got to stay up was because another guest contacted corporate about the employee's attitude and demands of adults. When the employees changed shifts there were only a handful of people left just talking quietly in the lobby and the employees contacted the police stating we were being loud and refused to go to our rooms. Our group rented out almost 50 rooms over weekend, no outside seating was available, so we used the lobby which had plenty of seating for everyone.

First there wasn’t a tv remote so we got one from the desk. After searching for an outlet I found the remote on the floor at the head of the bed. The area under the bed was dirty with papers. We also were not told they would not clean your room unless you ask them too. They said due to covid. This should have been explained at check in. The shower curtain had mold on it overall terrible experience I’ll never stay there again

When we made our reservation it was for a "King" Non Smoking room. What we received was a "Queen" room with a very soft bed, when I asked the hotel clerk, shi informed me this was what Expedia had reserved for us. What we received was not what was confirmed by email to us from Expedia. Directly out front of the hotel was an area where smokers could congregate, right beside the loading area coming into the hotel, not only were people smoking but drinking as well. Not a very good way to present the hotel to new travelers. Not happy with reservation & would like to make sure we are not charged for a "King" room when we received a "Queen" room.

The pool was padlocked (understandable). The Outcast MC were having a meeting in parking lot. Some members were staying in the hotel. I found this distressing and cut my visit short.

It was restful, comfortable, and good atmosphere. They have biscuits and sausage for microwave and hot water for grits or oatmeal which made a good breakfast, not just sweet rolls, but they were available. Friendly service.

Had to change rooms bc the toilet wouldn’t flush. I just finished disinfecting the whole room to have to move bc maintenance was not on site. 👎 I definitely downgraded rooms in my opinion, but I adore Miss. Cookie ❤️ She made up for it with her sweet spirit. Promote her ASAP!

Quiet and enough room to park my tractor for the night. Helpful staff at the front and a good restaurant next door!

Easy access. Restaurants nearby within walking distance. Clean nice room. Helpful staff