DoubleTree by Hilton Milwaukee - Brookfield

The first morning we awoke at 7:30am to the maids slamming doors & toilet seats in the rooms next to us as well as talking/ yelling across the hall to each other. When I went to call the front desk I wasn’t able too because the room phone didn’t work. After looking up the hotels number I was able to reach someone and they spoke with their cleaning crew. The second morning my husband left to take a few of our bags out to the car while I was about to get into the shower. It was about an hour before checkout. As I’m trying to open the bathroom door to get something from my bag (the door was seriously stuck). I hear the room door open and the housekeeper talking to her partner about cleaning our room! I yelled out and thankful the door stayed shut so she didn’t see me in my birthday suit! After reporting this to the front desk who stated they would have management call me I haven’t heard anything so tomorrow they will be getting a not so nice call. This is not to mention the crack in the ceiling, the rust coming out of the bathtub first thing in the morning and the toilet seat that moved every time you sat down.

We were very pleased with the service, condition, and amenities the hotel provided. The area was perfect for the activities we were participating in for our trip for a wedding. We used the entrance on the north side in order to have an easy access to the elevator. The complaints I have is that the refuse container outside the door was too small to hold the trash that was placed there and thus cigarette butts and paper littered the area around it. Also one the doors makes a horrendous sound when closing. Also the refreshments machines were totally out of water on the third and second floor!

We came to visit with friends. The room was clean and comfortable. The bed was great for sleeping on. We did have some trouble with the room keys and a worker tried to help us out, but we needed the help of the front desk clerk too take care of the problem.

The hotel and staff were great. There is an amazing outdoor area to sit and enjoy the weather!

I was in Milwaukee to care for a family member. The hotel and staff were wonderful and couldn’t have been more hospitable. I had such a great experience and would definitely stay there on future trips.