Hotel Adagio, Autograph Collection

Great experience. Friendly staff.

This was a very nice hotel that is located in close proximity to Union Square. The fees were astonishing. Just be aware that you will be charged additional fees (on top of the bar tab) if you elect to have a beverage or food at Mortimers, the hotel lounge. It was quite unexpected that I would be charged more simply because I was staying in the hotel.

This the worst service i have got! They charge you without notice (hidden charge)! The valet doesn't tell you they gonna charge you 59 dollars(plus tax). Didn't mention anything about parking fee. When you travel there are some hotels have differenelt kinds of charges and I expect to keep me informed. But here they just charge silently and give you a receipt when you leave. shocked! The worse thing is that the manager (probably), Anthony, Anthony, Anthony, admit they have the responsibility to tell us about the charge ahead, but he just didn't do anything for their miatake! More interesting, he said it is on hotels.com i have the resposibility to read all the details line by line on hotes.com, i can never book a hotel if i read slow i guess. Maybe if it is not on hotels.com i should google it for everything. they may have other hidden charge and don't tell you even they are supposed to do so!

A pretty hotel with very friendly and helpful staff. Our regular room was really big with a comfy couch, but a tiny bathroom (small sink and no counter space). Coffee makers available upon request, but strangely housekeeping didn't leave more coffee or replace the dirty mugs coffee when they cleaned.

Stayed here after our show. Close and convenient. Only issue was housekeeping knocked on the door to wake us up before 8:00am to clean the room. 8:00am on a holiday morning....NO. When I explained we were not up yet and checkout isn't until much later she apologized. But apparently the lesson was not learned as at about 9:15 another knock on the door for the same thing! DOH.