Hyatt Centric Fisherman's Wharf San Francisco

Short stay but okay. Clean and closed to everything

The first room I was given had a TV to the left of the bed that faced sliding doors. There were no chairs in front of the TV and it did not swivel to face the bed or sitting area. So, if you wanted to watch TV you’d have to push a chair over or stand in front of it. Terrible layout! I asked for a different room and was first told I’d be charged. I explained the situation so they moved me without the charge. The next room was better but the bathroom was dirty. This property was not what I’d expected but the staff was very nice.

This was the second time we were charged a hidden service fee in San Francisco from hotels booked on Hotels.com In both cases, they claim Hotels.com knows of these fees but chooses to hide them in small print, which always causes guest consternation.

Be prepared for the hotel tack on an extra $25 "destination charge" a day to your bill. This charge doesn't show up the the Hotels.com listing, which was one reason I chose this hotel. I was planning to sign up for the Hyatt loyalty program. The hidden extra charge changed my mind. I don't think the hotel chains realize how much this deceptive pricing alienates otherwise happy customers. Otherwise, it's a nice place, in a good location. The staff is friendly and helpful, espcially the concierges.

Great location. We walked everywhere. The staff is friendly. Check-in was less than 1 minute. The restaurant next door is pretty good. Would like to recommend this place to everyone.