Hilton Harrisburg

Comfortable and clean stay

I arrived to the hotel at approximately 7pm. Check in was easy and front desk staff was friendly and helpful. I was in for business and had an early morning so asked about room service to avoid having to go out or deal with DoorDash or similar. Front desk staff were very helpful, explained how it worked, gave me a simplified paper menu and a QR code for a full menu. Upon arriving in my room it was clean, chair was comfortable, overall was roomy. Would have preferred a nice glass shower but it was still okay. I ordered room service, few items to try. I got their signature burger w/ fries, wings, and a Cesar salad. The burger was just okay, fries were delicious and crispy. The wings were absolutely fantastic, very crispy and perfectly cooked, great flavor. The homemade blue cheese dressing for dipping was fantastic. The salad was okay, needed more dressing but overall was good. I didn’t think the price was bad for room service. It arrived in approximately 20 minutes.

Katelyn, 1 לילה נסיעת עסקים, 6 יולי, 2022

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Good perks, lots of nice staff, need more help

My initial check-in on sat. 7/2/22 went well, any minor hiccups were resolved right away by the 2 nice women at the front desk. They asked if we’d like housekeeping the next day and we opted to have the room cleaned. Getting to the room, I noticed that the beds were small, but no big deal. The room was very dusty. And one of the beds had crumbs and hair on the sheets, which they did come and switch out right away. Throughout our stay, we noticed they were short staffed. The pool area was hardly ever stocked with towels, dirty laundry baskets we’re overflowing, we’d ask for toothbrushes or sometimes washcloths and towels that would never make it to the room.. which is not fully the staff’s fault. They tried their best. The front desk staff after the two from my initial check-in left, the others were impatient, short, and cold. The managers were awesome though. The restaurant was nice. The food was fair but the staff was great. I closed off my stay with saying I never got the housekeeping they asked me if i wanted, my toilet overflowed and flooded; however, my son left his phone in the gym and someone did turn it in so i was very appreciative of that! They’re doing what they can, with the staff they do have. Another plus.. parking! You can come in and out of the garage with validated parking for your entire stay + 24 hours after you’re checked out.. unheard of! That was a true bonus.

Ashley, 2 לילה נסיעה משפחתית, 2 יולי, 2022

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Pluses and minuses

Great restaurant service and food. Front desk friendly and helpful. Room surfaces were dusty and no hairdryer in room. Handicapped shower floor very slippery and a hazard for my limited mobility.

Ruh, 1 לילה נסיעה משפחתית, 14 מאי, 2022

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Great restaurant friendly service,great location

Barry, 1 לילה נסיעה, 1 מאי, 2022

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Very clean

Laurie, 1 לילה נסיעה משפחתית, 30 אפריל, 2022

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Really nice stay in a small city

A really straightforward, comfortable room. Great shower head. Nice sheets and mattress. Restaurant looked popular, we grabbed a drink and staff was very kind and accommodating. Cheap overnight parking self serve (valet was an option). Walking distance to minor league baseball game and restaurants and bars.

Dayne, 1 לילה נסיעה, 16 אפריל, 2022

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Staff at check- in was not friendly or welcoming. Room was great and bed wonderfully comfortable

laura, 1 לילה נסיעת עסקים, 15 אפריל, 2022

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Check-in was OK. When we went up to our floor, there was a line of trash running down the hallway (apparently fallen off the room cleaner's trolley) and a big bag of dirty linens in the middle of the floor. We informed the front desk, and 4 hours later they were still there; next morning they were also still there. This is terrible. On the plus side, we had a nice snack at the bar; on the minus again, the breakfast buffet was scant and weird. No bread, no butter or jam (so why was a toaster there?). Waffles but nothing to put on them. Server offered coffee and water; whatever happened to OJ? Overall, quite a shabby place. Not up to Hilton's standards.

david, 1 לילה נסיעה רומנטית, 9 אפריל, 2022

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Was able to accomodate for the big conference. There were extra fees adde dthat I was not expecting that i did not like

D'Ambra, 3 לילה נסיעה עם חברים, 6 אפריל, 2022

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I selected the Tower room for some special perks, but it seemed like any other room. The beds were firm and comfortable and the Rain fall shower head was nice after a long day. There was no microwave or second sitting room like we expected for some extra room. Over all nice for the over night stay.

Elisabeth, 1 לילה נסיעה משפחתית, 26 מרץ, 2022

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