art'otel berlin mitte, by Park Plaza

Overall a pleasant stay with great staff and a fair price-quality ratio but the internet didn't work (or only very slowly) in floor 3 and 4, and even after repeated effort of the staff there was no fix. For a business traveler who needs solid internet access this was a blow unfortunately.

Of our 5 hotel stays in Germany and the Czech Republic, this was the only one with an American parent. Our room had a free smartphone, which would benefit U.S. visitors like us. Room also had mini-bar fridge, safe, coffer/tea service and small bottles of soap, shampoo, conditioner, and lotion (others provided wall-mounted combination body soap/hair shampoo). Soft pillow top beds. We found out about the 5 euro per person breakfast surcharge too late.

This hotel is excellent value-for money. Pleasant surroundings and very attentive staff.

Very advanced hotel and nice location. Receptionists are very accommodating and knowledgeable of the locations. What amazed us is the Free phone that you can carry for navigation and free international calls.

Excellent service with a smile that is not what you get from local restaurants or bars! Situated in a quiet area of central (Mitte) Berlin with the tube only 100m away. Note excellent restaurants & wine near the concert hall, just a shame it took me 5 days to find. If you have any spare time, hire their bikes as Berlin is perfectly suited for cycling around.