Comfort Inn

Great customer service. Had my dog, the pet fee was reasonable and they had a great yard for the dog to play on.

Our stay wasn't comfort. It failed to expectations of staff. Front desk man who was checking us in made many mistakes. I don't want to comment all mistakes. Never come back.

My family and I had driven several hours to finally arrive at our destination. It was late we wanted to get the kids bathed and settled in for bed. As we arrive the power is completely out. Guess service attendant was outside with others who had booked rooms there. The people were very upset as was I. The attendant was not helpful in anyway. He didn’t seem to care that I had two kids that needed to get to sleep. I decided not to Stay (power out). We ended up having to drive around and find another hotel. Not happy at all!

There were ants in the room. There is no emergency light in the hallway.

The building interior was nice, but the grounds were overgrown and there were lots of weeds. The room was clean. I was frustrated with three things. First, there was very poor water flow in the room from the time I checked in and nobody bothered to explain the situation and that it would be back to normal shortly. Second, the front desk clerk had poor social skills. She did not make me feel welcome. She spoke so quietly that I had to ask her to repeat herself three times. The third problem is that the card reader at the side door was deactivating my entry card. I was at the front counter three times about this and yet no one seemed to care that this problem would continue with other guests. Also, when I requested a receipt showing that my $200 deposit was not charged to my card, the front desk person didn't know how to give that to me. I did get it eventually, but she had to get direction from someone else in a back office. I am also pleased that she was willing and able to help guide me to my next destination by looking it up on her phone. Overall, I just didn't feel as though my business was important to them.

The value for money. Excellent. They gave us a secure place to lock up our rented bicycles while we were on a once in a lifetime cycling trip in the area.

Easy check in. And a bbq outside!!!! All stores were close by highway around the corner

Booked suite plus king room to get jacuzzi but they overbooked even though the place was vacant and we had a regular room, thankfully it was ok and got a discount but it ruined our fun weekend a bit

I do understand during this Covid19, it is hard for hotels to accommodate every need of their Customer. Even so, the hotel staffs were able to see to our needs when our TV channels were not working .. they upgraded us and it was nice.

The hotel has a good location near the beaches and close to the US boarder. However, when needed the front desk lady was ineficient and did not showed good will to try to solve the issues we had with the barbecue. Most important, during Covid-19 pandemic, the staff was not wearing personal protect equipment while cleaning the rooms.